Dell XPS 13 9305 Re-imaging guide for Windows 10 - Page 10

Reinstallation sequence for drivers and applications, 1. Intel chipset device software

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7 Reinstallation sequence for drivers and applications Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device driver if you are encountering issues with a specific device. For more information, see the Dell knowledge-base article SLN148687 at www.dell.com/support.com. NOTE: The Windows 10 operating system includes touchpad drivers; no other touchpad-driver installation is required. NOTE: The Windows 10 operating system includes the webcam drivers; no additional webcam-driver installation is required. For video capture or streaming, users can install webcam software available from third-party providers. Dell recommends installing drivers or applications in the following sequence. 1. Intel chipset device software The Windows operating system may not include the updated Intel chipset device software for Dell computers. The Intel chipset device software is available on Dell's support site www.dell.com/support. Downloading and installing the chipset driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5. Scroll down the page and expand Chipset. 6. Click Download to download the chipset driver for your computer. 7. After the download is complete, navigate to the folder where you saved the chipset driver file. 8. Double-click the chipset driver file icon and follow the instructions on the screen. 2. Critical Microsoft Quick Fix Engineering (QFE) updates Dell recommends installing all the latest available QFE updates from the latest Windows Service Pack. Service packs are automatically downloaded and installed when Windows Updates are enabled and can also be manually-downloaded and installed from the Microsoft support site. 3. Media-card reader driver The Windows operating system does not include the media-card reader driver. Install the Realtek driver that is available for download from www.dell.com/support. 10 Reinstallation sequence for drivers and applications

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Reinstallation sequence for drivers and
applications
Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the
correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device
driver if you are encountering issues with a specific device.
For more information, see the Dell knowledge-base article
SLN148687
at
www.dell.com/support.com
.
NOTE:
The Windows 10 operating system includes touchpad drivers; no other touchpad-driver installation is required.
NOTE:
The Windows 10 operating system includes the webcam drivers; no additional webcam-driver installation is required.
For video capture or streaming, users can install webcam software available from third-party providers.
Dell recommends installing drivers or applications in the following sequence.
1. Intel chipset device software
The Windows operating system may not include the updated Intel chipset device software for Dell computers. The Intel chipset
device software is available on Dell’s support site
www.dell.com/support
.
Downloading and installing the chipset driver
1.
Turn on your computer.
2.
Go to
www.dell.com/support
.
3.
Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE:
If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4.
Click
Drivers & downloads
>
Find it myself
.
5.
Scroll down the page and expand
Chipset
.
6.
Click
Download
to download the chipset driver for your computer.
7.
After the download is complete, navigate to the folder where you saved the chipset driver file.
8.
Double-click the chipset driver file icon and follow the instructions on the screen.
2. Critical Microsoft Quick Fix Engineering (QFE)
updates
Dell recommends installing all the latest available QFE updates from the latest Windows Service Pack. Service packs are
automatically downloaded and installed when Windows Updates are enabled and can also be manually-downloaded and installed
from the Microsoft support site.
3. Media-card reader driver
The Windows operating system does not include the media-card reader driver. Install the Realtek driver that is available for
download from
www.dell.com/support
.
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Reinstallation sequence for drivers and applications