Dell XPS 13 9315 2-in-1 External Display Connection Guide - Page 10

Troubleshooting

Page 10 highlights

3 Troubleshooting 8K display not displaying correctly Question When I connect an 8K display to the computer using a Thunderbolt docking station, the display output is not correct from the computer. Cause This may be because of a hardware limitation with the Thunderbolt docking station. Workaround Connect the 8K display directly to a Thunderbolt port on the computer (not using a docking station). After doing so, power the display on and off again. 10 Troubleshooting

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Troubleshooting
8K display not displaying correctly
Question
When I connect an 8K display to the computer using a Thunderbolt docking station, the display output is not correct from the
computer.
Cause
This may be because of a hardware limitation with the Thunderbolt docking station.
Workaround
Connect the 8K display directly to a Thunderbolt port on the computer (not using a docking station). After doing so, power the
display on and off again.
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Troubleshooting