Dell XPS 14 L401X XPS 14 Service Manual

Dell XPS 14 L401X Manual

Dell XPS 14 L401X manual content summary:

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    Dell™ XPS™ L401X Service Manual Regulatory model: P12G series Regulatory type: P12G001
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    damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates Dell, the DELL logo, and XPS are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; Microsoft, Windows, and the Windows
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    Contents 1 Before You Begin 9 Recommended Tools 9 Turning Off Your Computer 9 Before Working Inside Your Computer 10 2 Battery 13 Removing the Battery 13 Replacing the Battery 14 3 Memory Module(s 15 Removing the Memory Module(s 15 Replacing the Memory Module(s 17 4 Wireless Mini-Card
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    Keyboard 41 Replacing the Keyboard 43 9 Power-Button Board 45 Removing the Power-Button Board 45 Replacing the Power-Button Board 46 10 Coin-Cell Battery 49 Removing the Coin-Cell Battery 49 Replacing the Coin-Cell
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    11 Display 53 Display Assembly 53 Removing the Display Assembly 53 Replacing the Display Assembly 55 Display Bezel 56 Removing the Display Bezel 56 Replacing the Display Bezel 57 Display Panel 58 Removing the Display Panel 58 Replacing the Display Panel 59 Display Cable 60 Removing the
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    14 Speakers 75 Removing the Speakers 75 Replacing the Speaker 76 15 Processor Fan and Heat-Sink Assembly 79 Removing the Processor Fan and Heat-Sink Assembly . 79 Replacing the Processor Fan With Bluetooth® Wireless Technology 93 Removing the Bluetooth Card 93 Replacing the Bluetooth Card
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    Replacing the AC-Adapter Connector 98 19 System Board 101 Removing the System Board 101 Replacing the System Board 104 Entering the Service Tag in the BIOS 105 20 Flashing the BIOS 107 Contents 7
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    8 Contents
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    in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Plastic scribe • BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs
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    a component such as a processor by its edges, not by its pins. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell™ is not covered by your warranty. CAUTION: When you disconnect a cable, pull on its connector
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    from your computer. CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 13) before working inside the computer. 7 Remove the battery (see "Removing the Battery" on page 13). 8 Turn the computer top-side up, open the display, and press the
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    12 Before You Begin
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    on your computer). CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Removing the Battery 1 Follow the instructions in "Before You Begin" on page 9. 2 Turn the computer over. 3 Slide the
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    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the tabs on the battery with the slots in the battery bay and press the battery down until it clicks into place. 14 Battery
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    the main battery (see "Removing the Battery" on page 13) before working inside the computer. You can increase your computer memory by installing memory modules on the system board. See "Specifications" in the Setup Guide that shipped with your computer or at support.dell.com/manuals for information
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    4 3 2 1 1 tabs (5) 3 captive screws (2) 2 memory-module cover 4 base cover CAUTION: To help prevent damage to the memory-module connector, do not use tools to spread the memory module securing clips. 5 Use your fingertips to carefully spread apart the securing clips on each end of the memory-
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    two connectors, install a memory module in the connector labeled "DIMM A" before you install a memory module in the connector labeled "DIMM B". 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the notch in the memory module with the tab in the memorymodule connector. Memory Module
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    -module cover into place. 5 Tighten the two captive screws that secure the memory-module cover to the base cover. 6 Replace the battery (see "Replacing the Battery" on page 14). 7 Connect the AC adapter to your computer and an electrical outlet. 8 Turn on the computer. As the computer boots, it
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    Click Start → Control Panel→ System and Security→ System. CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Memory Module(s) 19
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    20 Memory Module(s)
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    battery (see "Removing the Battery" on page 13) before working inside the computer. NOTE: Dell does not guarantee compatibility or provide support for Mini-Cards from sources other than Dell Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on
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    5 Disconnect the antenna cables from the Mini-Card(s). 6 Remove the screw that secures the Mini-Card to the system board. NOTE: Your computer can only support either a WWAN Mini-Card or a TV tuner module in the full Mini-Card slot at a time. 22 Wireless Mini-Card(s)
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    4 3 2 1 1 antenna cables (2) 3 screw 2 Mini-Card 4 system-board connector 7 Lift the Mini-Card(s) out of the system-board connector. Wireless Mini-Card(s) 23
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    more information, see "Protecting Against Electrostatic Discharge" in the safety information that shipped with your computer. Replacing the Mini-Card(s) 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the new Mini-Card from its packaging. CAUTION: Use firm and even pressure to
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    color scheme for the Mini-Cards supported by your computer. Connectors on the Battery" on page 14). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. 9 Install the drivers
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    26 Wireless Mini-Card(s)
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    a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. Removing the Hard Drive 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13). 3 Remove the memory
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    the hard drive out of the hard-drive bay. 12 3 4 1 plastic scribe 3 hard drive 2 screws (2) 4 base cover Replacing the Hard Drive 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the new hard drive from its packaging. Save the original packaging for storing or shipping the
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    6 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Hard Drive 29
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    30 Hard Drive
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Drive 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13).
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    4 3 2 1 1 optical drive 3 screw 2 base cover 4 plastic scribe 7 Lift and pull the optical-drive bezel to remove it from the optical drive. 8 Remove the two screws that secure the optical-drive bracket to the optical drive. 9 Remove the optical-drive bracket. 32 Optical Drive
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    3 optical-drive bracket 2 optical drive 4 screws (2) Replacing the Optical Drive 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the screw holes on the optical-drive Memory Module(s)" on page 17). 8 Replace the battery (see "Replacing the Battery" on page 14). Optical Drive 33
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    CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. 34 Optical Drive
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Assembly 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13
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    1 1 base cover 7 Turn the computer over and open the display as far as possible. 8 Using your fingertip, gently push the tab to release the palm-rest assembly. 36 Palm-Rest Assembly
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    2 1 1 tab 2 palm-rest assembly 9 Using your fingertips, gently ease the palm-rest assembly from the computer base. 10 Without pulling hard on the palm-rest assembly, place it away from the display as shown in the illustration below. Palm-Rest Assembly 37
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    computer base. 1 23 4 5 6 1 control-strip cable 3 tabs (3) 5 pull tab 2 top cover 4 palm-rest assembly 6 touch-pad cable connector Replacing the Palm-Rest Assembly 1 Follow the instructions in "Before You Begin" on page 9. 38 Palm-Rest Assembly
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    screws that secure the palm-rest assembly to the base cover. 7 Follow the instructions from step 5 to step 6 in "Replacing the Optical Drive" on page 33 Memory Module(s)" on page 17). 10 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace
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    40 Palm-Rest Assembly
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Keyboard 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13
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    CAUTION: Be extremely careful when removing and handling the keyboard. Failure to do so could result in scratching the display panel. 1 2 3 4 5 6 1 screws (2) 3 top cover 5 connector tabs (2) 2 keyboard 4 keyboard cable 6 system-board connector 9 Without pulling hard on the keyboard, carefully
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    routing of the keyboard cable and remove the cable from the routing guide on the top cover. 11 Push the connector tabs up and 2 tabs (4) 4 connector tabs (2) 12 Lift the keyboard off the top cover. Replacing the Keyboard 1 Follow the instructions in "Before You Begin" on page 9. Keyboard 43
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    3 Route the keyboard cable through the routing guide on the top cover. 4 Slide the the Palm-Rest Assembly" on page 38). 8 Follow the instructions from step 5 to step 6 in "Replacing the Optical Drive" 17). 11 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Board 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13).
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    off the top cover. 1 5 2 3 4 1 screw 3 system-board connector 5 top cover 2 power-button board 4 display cable Replacing the Power-Button Board 1 Follow the instructions in "Before You Begin" on page 9. 2 Use the alignment post to place the power-button board on the top cover. 3 Replace the
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    assembly (see "Replacing the Palm-Rest Assembly" on page 38). 8 Follow the instructions from step 5 to step 6 in "Replacing the Optical Drive" on page 33. Memory Module(s)" on page 17). 11 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace
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    48 Power-Button Board
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    -Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should
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    connector. 3 With the adhesive side of the coin-cell battery facing down, press the coin-cell battery on the slot on the top cover. 4 Replace the palm-rest assembly (see "Replacing the Palm-Rest Assembly" on page 38). 5 Follow the instructions from step 5 to step 6 in "Replacing the Optical Drive
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    7 Replace the memory module(s) (see "Replacing the Memory Module(s)" on page 17). 8 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result
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    52 Coin-Cell Battery
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Assembly 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13
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    over and open the display as far as possible. 11 Disconnect the speaker cable from the system-board connector. 12 Disconnect the display cable from the routing of the display cable and remove the cable from the routing guide. 14 Note the routing of the Mini-Card antenna cables and slide them up
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    5 1 2 4 3 1 display assembly 3 speaker cable 5 Mini-Card cable routing 2 screws (4) 4 display cable Replacing the Display Assembly 1 Follow the instructions in "Before You Begin" on page 9. Display 55
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    routing guide. 5 Connect the display cable to the system-board connector. 6 Connect the speaker cable on page 17). 14 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning to prevent damaging the bezel. 1 Follow the instructions in "Before You Begin" on page 9. 2
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    1 1 display bezel Replacing the Display Bezel 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the display bezel with the display back cover, and gently snap it into place. 3 Replace the display assembly (
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    Display Panel Removing the Display Panel 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the antenna cables and remove them from the routing guides on the hinge. 7 Note the routing of the display cable and remove it from the routing guide on the hinge. 8 Lift the display panel
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    (2) Replacing the Display Panel 1 Follow the instructions in "Before You Begin" on page 9. 2 Place the display panel over the display back cover. 3 Connect the camera cable to the connector on the camera module. 4 Route the display cable through the routing guide on the hinge. 5 Route the Mini
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    remain inside the computer. Failure to do so may result in damage to the computer. Display Cable Removing the Display Cable 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the display assembly (see "Removing the Display Assembly" on page 53). 3 Remove the display bezel (see
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    display cable 3 display-cable connector 2 pull tab 7 Gently peel off the display cable from the display panel. Replacing the Display Cable 1 Follow the instructions in "Before You Begin" on page 9. 2 Adhere the display cable along the edge of the display panel. 3 Connect the display cable to the
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    6 Replace the display assembly ("Replacing the Display Assembly" on page 55). Display-Panel Brackets Removing the Display-Panel Brackets 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the display assembly (see "Removing the Display Assembly" on page 53). 3 Remove the display
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    Replacing the Display-Panel Brackets 1 Follow the instructions in "Before You Begin" on page 9. 2 Place the display-panel brackets in position. 3 Replace the four screws (two on each side) that secure the display-
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    64 Display
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Module 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13).
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    back cover. 13 Remove the camera module from the display back cover. 2 1 1 aluminum foil 2 camera module Replacing the Camera Module 1 Follow the instructions in "Before You Begin" on page 9. 2 Use the alignment posts on the display back cover to place the camera module in position. 3 Adhere the
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    9 Follow the instructions from step 5 to step 6 in "Replacing the Optical Drive" on page module(s) (see "Replacing the Memory Module(s)" on page 17). 13 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace all screws and ensure that no
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    68 Camera Module
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    on your computer). CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 13) before working inside the computer. Removing the Top Cover 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove any installed card or blank from the
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    Board" on page 45). 12 Remove the coin-cell battery (see "Removing the Coin-Cell Battery" on page 49). 13 Remove the four screws that secure the top-cover assembly to the base cover. 14 Turn the computer over. 15 Make note of the speakers cable routing. 16 Remove the nine screws that secure
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    (9) 19 Remove the Bluetooth-card (see "Removing the Bluetooth Card" on page 93). 20 Remove the daughter board (see "Removing the Daughter Board" on page 89). 21 Remove the AC-adapter connector (see "Removing the AC-Adapter Connector" on page 97). 22 Remove the processor fan and heat-sink assembly
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    fan and heat-sink assembly (see "Replacing the Processor Fan and Bluetooth-card (see "Replacing the Bluetooth Card" on page 94). 8 Route the speakers cable through the routing guide 14 Replace the palm-rest assembly (see "Replacing the Palm-Rest Assembly" on page 38). 15 Follow the instructions
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    Memory Module(s)" on page 17). 19 Replace any blank or card you removed from the Media Card Reader slot. 20 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to
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    74 Top Cover
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    14 Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should
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    with the cable off the base cover. 3 2 1 1 speaker cable 3 screws (4) 2 speakers (2) Replacing the Speaker 1 Follow the instructions in "Before You Begin" on page 9. 2 Route the speakers cable through the routing guides 3 Align the screw holes on the speakers with the screw holes on the base
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    Replace the four screws (two on each speaker) that secure the speakers to the base cover. 5 Follow the instructions from step 9 to step 11 in the Memory Module(s)" on page 17). 13 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace all screws
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    78 Speakers
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    " on page 13) before working inside the computer. Removing the Processor Fan and Heat-Sink Assembly 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13). 3 Remove the memory module(s) (see "Removing the Memory Module(s)" on page
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    Removing the Display Assembly" on page 53). 10 Follow the instructions from step 13 to step 18 in "Removing the Top fan cable from the system-board connector and turn the top-cover assembly over. 1 2 1 processor-fan cable 2 top-cover assembly 13 Remove the screw that secures the processor fan
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    14 In sequential order (indicated on the processor heat-sink), loosen the five captive screws that secure the processor fan and heat-sink assembly to the system board. 15 Make note of the processor-fan cable routing and carefully lift the processor fan and heat-sink assembly away from the top-cover
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    Replace the screw that secures the processor fan and heat-sink assembly to the top-cover assembly. 6 Follow the instructions from step 9 to step 11 in Replacing the Memory Module(s)" on page 17). 14 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer,
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    Processor Fan and Heat-Sink Assembly 83
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    84 Processor Fan and Heat-Sink Assembly
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Module 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13).
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    11 Turn the top-cover assembly over. 12 Remove the processor fan and heat-sink assembly (see "Removing the Processor Fan and Heat-Sink Assembly" on page 79). CAUTION: To prevent intermittent contact between the ZIF-socket cam screw and the processor when removing or replacing
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    to bend the pins on the processor module. 14 Lift the processor module off the ZIF socket. the processor module, hold the screw driver perpendicular to the processor module when fan and heat-sink assembly (see "Replacing the Processor Fan and Heat-Sink Assembly" on page 82). 6 Follow the instructions
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    the Mini-Card(s)" on page 24). 13 Replace the memory module(s) (see "Replacing the Memory Module(s)" on page 17). 14 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Board 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13).
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    -cover assembly over. 12 Remove the processor fan and heat-sink assembly (see "Removing the Processor Fan and Heat-Sink Assembly" on page 79). 13 Lift the connector latch and disconnect the daughter-board cable from the connector on the daughter board. 14 Remove the screw that secures the daughter
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    Replace the processor fan and heat-sink assembly (see "Replacing the Processor Fan and Heat-Sink Assembly" on page 82). 6 Follow the instructions from step 9 the Memory Module(s)" on page 17). 14 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer,
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    92 Daughter Board
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    to the system board, remove the main battery (see "Removing the Battery" on page 13) before working inside the computer. Removing the Bluetooth Card 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13). 3 Remove the memory module
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    -card cable from the connector on the Bluetooth card. 13 Release the Bluetooth card from the tab on the top cover. 14 Lift the Bluetooth card off the top cover. 3 2 1 1 Bluetooth card 3 Bluetooth-card cable 2 tab Replacing the Bluetooth Card 1 Follow the instructions in "Before You Begin" on page
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    secure it in place. 3 Connect the Bluetooth-card cable to the connector on the Bluetooth card. 4 Follow the instructions from step 9 to step 11 in " Memory Module(s)" on page 17). 12 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer, replace all
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    96 Internal Card With Bluetooth® Wireless Technology
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    dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell Connector 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery (see "Removing the Battery" on page 13
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    the routing guide. 14 Remove the screw that secures the AC-adapter connector to the top cover. 15 Lift the AC-adapter connector off the top cover. 1 2 3 1 screw 3 AC-adapter connector cable 2 AC adapter connector Replacing the AC-Adapter Connector 1 Follow the instructions
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    connector cable through the routing guide. 5 Connect the AC-adapter connector cable to the system-board connector. 6 Follow the instructions from step 9 to step the Memory Module(s)" on page 17). 14 Replace the battery (see "Replacing the Battery" on page 14). CAUTION: Before turning on the computer
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    100 AC-Adapter Connector
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    avoid touching pins and contacts. Removing the System Board 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove any installed card or blank from the Media Card Reader slot. 3 Remove the battery (see "Removing the Battery" on page 13). 4 Remove the memory module(s) (see "Removing the
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    their connectors on the system board. 12 Follow the instructions from step 13 to step 18 in "Removing the Top Cover" on page 69. 13 Remove the processor fan and heat-sink assembly (see "Removing the Processor Fan and Heat-Sink Assembly" on page 79). 14 Remove the processor module (see "Removing the
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    1 power-button board cable connector 2 touch-pad status light cable connector 3 coin-cell battery cable 15 Remove the AC-adapter connector (see "Removing the AC-Adapter Connector" on page 97). 16 Disconnect the Bluetooth-card cable, logo-light cable, and daughter-board cable from their connectors on
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    fan and heat-sink assembly (see "Replacing the Processor Fan and Heat-Sink Assembly" on page 82). 8 Follow the instructions from step 9 to step 11 in "Replacing the Top Cover" on page 72. 9 Connect the Bluetooth the instructions from step 5 to step 6 in "Replacing the Optical Drive" on page 33. 14
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    on page 17). 17 Replace the battery (see "Replacing the Battery" on page 14). 18 Replace any blank or card battery is installed properly. 2 Turn on the computer. 3 Press during POST to enter the system setup program. 4 Navigate to the security tab and enter the service tag in the Set Service
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    106 System Board
  • Dell XPS 14 L401X | XPS 14 Service Manual - Page 107
    is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of your computer. If you have your
  • Dell XPS 14 L401X | XPS 14 Service Manual - Page 108
    8 Double-click the file icon on the desktop and follow the instructions on the screen. 108 Flashing the BIOS
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Dell™ XPS™ L401X Service
Manual
Regulatory model: P12G series
Regulatory type: P12G001