Dell XPS 15 L502X XPS 15 L502X Setup Guide - Page 70
To run the Program Compatability Wizard, Start, Control Panel, Programs, Run programs made
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Solving Problems To run the Program Compatability Wizard: 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting information: -- Ensure that the program is compatible with the operating system installed on your computer. -- Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. -- Ensure that the program is installed and configured properly. -- Verify that the device drivers do not conflict with the program. -- If necessary, uninstall and then reinstall the program. -- Write down any error message that is displayed to help in troubleshooting when contacting Dell. 68