Dell XPS 17 9710 Service Manual - Page 17

Removing the battery, support for assistance. See

Page 17 highlights

● Do not apply pressure to the surface of the battery. ● Do not bend the battery. ● Do not use tools of any kind to pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage to the battery and other system components. ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. ● Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers. Removing the battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. NOTE: Removing the battery clears the CMOS and resets the BIOS settings on your computer. About this task The following image indicates the location of the battery and provides a visual representation of the removal procedure. Steps 1. Disconnect the battery cable from the system board, if it was not disconnected earlier. 2. Remove the six screws (M2x4) that secure the solid-state drive thermal bracket and the battery to the palm-rest and keyboard assembly. NOTE: One of the six screws (M2x4) secures the top of the battery and the solid-state drive thermal brackets to the system board. 3. Remove the screw (M1.4x6.3) that secures the solid-state drive thermal bracket and the battery to the palm-rest and keyboard assembly. Removing and installing components 17

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Do not apply pressure to the surface of the battery.
Do not bend the battery.
Do not use tools of any kind to pry on or against the battery.
Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental
puncture or damage to the battery and other system components.
If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing,
bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical
support for assistance. See
www.dell.com/contactdell
.
Always purchase genuine batteries from
www.dell.com
or authorized Dell partners and resellers.
Removing the battery
Prerequisites
1.
Follow the procedure in
Before working inside your computer
.
2.
Remove the
base cover
.
NOTE:
Removing the battery clears the CMOS and resets the BIOS settings on your computer.
About this task
The following image indicates the location of the battery and provides a visual representation of the removal procedure.
Steps
1.
Disconnect the battery cable from the system board, if it was not disconnected earlier.
2.
Remove the six screws (M2x4) that secure the solid-state drive thermal bracket and the battery to the palm-rest and
keyboard assembly.
NOTE:
One of the six screws (M2x4) secures the top of the battery and the solid-state drive thermal brackets to the
system board.
3.
Remove the screw (M1.4x6.3) that secures the solid-state drive thermal bracket and the battery to the palm-rest and
keyboard assembly.
Removing and installing components
17