Dell XPS M1710 MXG061 XPS M1710 Owners Manual - Page 103
Memory Problems, General, Mobile Broadband Network
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RUN THE DELL DIAGNOSTICS - See "Dell Diagnostics" on page 89. If all tests run successfully, the error condition is related to a software problem. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory. See "Memory" on page 121. • Reseat the memory modules to ensure that your computer is successfully communicating with the memory. See "Memory" on page 121. • Run the Dell Diagnostics. See "Dell Diagnostics" on page 89. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see "Memory" on page 121) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines. See "Memory" on page 121. • Run the Dell Diagnostics. See "Dell Diagnostics" on page 89. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. General C HECK T H E NETWORK C A B L E C O N N E C T O R - Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector. C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R - No light indicates that no network communication exists. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS - Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. Mobile Broadband Network NOTE: The Dell Mobile Broadband Card Utility user's guide is located under Help and Support. You can also download the user's guide from support.dell.com. Troubleshooting 103