Dell XPS15Z-72ELS Setup Guide

Dell XPS15Z-72ELS Manual

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  • Dell XPS15Z-72ELS | Setup Guide - Page 1
    SETUP GUIDE
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  • Dell XPS15Z-72ELS | Setup Guide - Page 3
    SETUP GUIDE Regulatory model: P12F Regulatory type: P12F001
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    how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, XPS™, and DellConnect™ are trademarks of Dell Inc.;
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    Up 3D TV (Optional 16 Connect to the Internet (Optional 18 Using Your XPS Laptop 20 Right View Features 20 Left View Features 22 Back View Features 26 Optimus Technology 48 Dell DataSafe Online Backup 50 Dell Stage 50 Free Fall Sensor 52 Solving Problems 53 Beep Codes 53 Network
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    56 Lockups and Software Problems 57 Using Support Tools 59 Dell Support Center 59 My Dell Downloads 60 Hardware Troubleshooter 61 Dell Diagnostics 61 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68
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    Dell XPS laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your laptop and does not indicate a problem with the fan or the computer
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    Setting Up Your XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC
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    Setting Up Your XPS Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 7
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    Setting Up Your XPS Laptop Press the Power Button 8
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    XPS Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft Windows operating system. To set up Windows for the first time, follow the instructions for your computer available at support.dell.com. NOTE: For more information on the operating system and features, go to
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    Setting Up Your XPS Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a operating state. You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD-R/DVD+R/Blu-ray Disc NOTE
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    Your XPS Laptop To create a system recovery media: 1. Ensure that the AC adapter is connected (see "Connect the AC Adapter" on page 6). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions
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    Setting Up Your XPS Laptop Enable or Disable Wireless (Optional) 12
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    Setting Up Your XPS Laptop To enable or disable wireless: 1. Ensure that your computer is turned on. 2. Press the keys on the keyboard. The current status of the
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    Setting Up Your XPS Laptop Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers ship with your computer and must be purchased separately. If your computer supports the wireless display feature, the Intel Wireless Display icon will be available
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    window appears. 2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for "Intel Wireless Display Connection Manager" from support.dell.com. NOTE: For more information about wireless display, see the wireless display adapter documentation. Setting Up Your
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    Setting Up Your XPS Laptop Set Up 3D TV (Optional) NOTE: To know if your TV supports the 3D features available on your computer, see System Requirements at www.nvidia.com/3dtv. 1. Connect your computer to the 3D TV using a HDMI cable.
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    Setting Up Your XPS Laptop 4. Set up the NVIDIA 3DTV Play application: a. In the NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if not already expanded) and
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    Up Your XPS Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com. Setting
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    service status, or try connecting again later. Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. Setting Up Your XPS Laptop your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to complete the
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    Using Your XPS Laptop This section provides information about the features available on your Dell XPS laptop. Right View Features 12 3 20
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    Using Your XPS Laptop 1 Audio-out/Headphone connector - Connects to a pair of headphones or to a powered speaker or sound system. 2 Audio-in/Microphone connector - Connects to a microphone or inputs
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    Using Your XPS Laptop Left View Features 12 3 22
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    Using Your XPS Laptop 1 HDMI connector - Connects to a TV for both 5.1 audio and video signals. NOTE: -DisplayPort adapter. You can purchase the VGA/DVI cable and the miniDsiplayPort adapter at www.dell.com. 3 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage
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    Using Your XPS Laptop 4 5 67 24
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    Using Your XPS Laptop 4 USB 3.0 connectors (2) - Connect to USB devices, such as a mouse, keyboard to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see "Specifications" on page 80. NOTE: Your computer ships with a plastic blank
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    Using Your XPS Laptop Back View Features 1 2 26
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    Using Your XPS Laptop 1 AC adapter connector - Connects to the AC adapter to power the computer and charge the battery. 2 Network connector - Connects your computer to a network or a broadband device if you are using a wired network. 27
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    Using Your XPS Laptop Computer Base and Keyboard Features 1 2 3 4 28
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    Using Your XPS Laptop 1 Power button and light - Press to turn on or off your to move the cursor, drag or move selected items, and left-click by tapping the surface. The touch pad supports the Scroll, Flick, Zoom, and Rotate features. For more information, see "Touch Pad Gestures" on page 32
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    Using Your XPS Laptop 5 30
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    Using Your XPS Laptop 5 Keyboard/Backlit Keyboard - The backlit keyboard provides visibility in dark the available environment light and adjusts the brightness of the keyboard backlighting. To change the setting manually, press the keys to toggle the three lighting states (in the given order
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    Using Your XPS Laptop Touch Pad Gestures NOTE: Some of the touch pad gestures may be disabled by default. To change the touch pad gestures settings, doubleclick the Cypress
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    all four fingers in contact with the touch pad after swiping and then tap the index finger to cycle through the open windows. Using Your XPS Laptop Programs - Move four fingers up to select open programs. Keep all four fingers in contact with the touch pad after swiping and then tap the
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    Using Your XPS Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch - Allows you to zoom-in or zoom-
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    Using Your XPS Laptop 35
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    Using Your XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press + the
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    Using Your XPS Laptop Mute the sound Decrease the volume level Increase the volume level Eject the disc from the optical drive Play the previous track or chapter Play or pause Play the next track or chapter 37
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    Using Your XPS Laptop Display Features 1 234 5 38
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    Using Your XPS Laptop 1 Microphones (2) - Provides high-quality sound for video conferencing and voice recording. 2 Camera indicator light - Indicates if the camera is on or off. 3 Camera - Built-in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression
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    Using Your XPS Laptop Status Lights and Indicators Display-Hinge Light AC adapter Battery Indicator light status Computer state(s) solid white on/off/hibernate breathing white off solid amber
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    Using Your XPS Laptop Power Button Light AC adapter Battery Indicator light status solid white breathing white off solid white breathing white off Computer state(s) on standby off/hibernate on standby off/hibernate NOTE: For information on power problems, see "Power Problems" on page 55. 41
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    Using Your XPS Laptop Disabling Battery Charging You may be required to disable the battery charging feature while on an airplane flight. To quickly disable the battery charging feature: 1.
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    Using Your XPS Laptop Using the Optical Drive CAUTION: Do not use non-standard-size or shape discs (including mini-CDs and mini‑DVDs) or you will damage the
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    Using Your XPS Laptop Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply
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    Using Your XPS Laptop Entertainment and Multimedia You can use your computer to watch videos 3D videos, and browse 3D photos. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision. NOTE: For a list of supported 3D games, go to www.nvidia.com. Playing Games in 3D 1.
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    Using Your XPS Laptop Keyboard Shortcuts The following are some of the keyboard shortcuts available for 3D gaming: Keys
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    Using Your XPS Laptop Increases convergence Decreases convergence Moves objects towards you; maximum convergence places all objects in front of the scene in your space;
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    NOTE: For more information on using the photo viewer and to download 3D photos, go to www.nvidia.com. NVIDIA Optimus Technology Your XPS laptop is equipped with NVIDIA's Optimus technology. The Optimus technology enhances the performance of your computer, while minimizing the impact on battery life
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    Using Your XPS Laptop • If an application profile exists, the NVIDIA GPU is enabled and the application runs in performance mode. The NVIDIA GPU is disabled automatically when the
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    Using Your XPS Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and
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    your pictures. You can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. Using Your XPS Laptop • Dell Web - Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web
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    Using Your XPS Laptop Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer.
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    cannot solve your problem using the following guidelines, see "Using Support Tools" on page 59 or "Contacting Dell" on page 77. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions. Beep Codes
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    Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Check your wireless
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    display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 77). If the power light is breathing white - The computer is in standby or the display may not be responding. • Press
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    If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 77). If you experience other
  • Dell XPS15Z-72ELS | Setup Guide - Page 59
    - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. Solving Problems If the computer stops responding or a solid blue screen appears - CAUTION: You might lose data if
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    versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to down any error message that is displayed to help in troubleshooting when contacting Dell. 58
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    → Dell→ Dell Support Center→ Launch Dell Support Center. The Dell Support Center home page displays your computer's model number, service tag, express service code, warranty status, and alerts on improving the performance of your computer. The home page also provides links to access: PC Checkup
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    service contracts, warranty information, and warranty renewal options. Get Help - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual and use My Dell Downloads: 1. Go to DownloadStore.dell.com/media. 2. Follow the instructions on the screen to
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    start the Hardware Troubleshooter: 1. Click Start → Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the troubleshooting steps. Dell Diagnostics If you
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    Support Tools Starting Dell ePSA Diagnostics Enhanced Pre-boot System Assessment (ePSA) tests devices such as the system board, keyboard, display, memory, hard drive, and so on. 1. Turn on (or restart) your computer. 2. When the DELL press . 4. Follow the instructions on the screen. If a
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    , backup your data files before using these options. Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup
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    you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. Undoing the Last
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    backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. CAUTION: Although Dell Datasafe Local Backup is designed to preserve the data files on your
  • Dell XPS15Z-72ELS | Setup Guide - Page 68
    Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.dell.com. Upgrading to Dell DataSafe Local Backup Professional
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    recovery media: 1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo boot device from the list and press . 4. Follow the instructions on the screen. 67
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    after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. NOTE: If
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    access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select
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    extensive suite of online services available at Dell Support (support. dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 72 for a more extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see "Before You Call
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    the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more
  • Dell XPS15Z-72ELS | Setup Guide - Page 74
    learn about Dell products and services on the following websites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) You can access Dell Support through the
  • Dell XPS15Z-72ELS | Setup Guide - Page 75
    To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts
  • Dell XPS15Z-72ELS | Setup Guide - Page 76
    indicating the tests that you have run and any error messages reported by Dell Diagnostics (see "Dell Diagnostics" on page 61). 4. Include any accessories that belong with the item(s) being returned (AC adapter cable, software, guides, and so on) if the return is for credit. 5. Pack the equipment to
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    Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a
  • Dell XPS15Z-72ELS | Setup Guide - Page 78
    is available. Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on the bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards
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    . Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have
  • Dell XPS15Z-72ELS | Setup Guide - Page 80
    with new or additional components like a new hard drive reinstall or replace a worn or defective part access the battery the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your warranty. Check your warranty and return
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    instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at dell.com/regulatory_compliance find drivers and downloads; readme files support.dell
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    computer, see the Detailed System Information section in the Dell Support Center. To launch the Dell Support Center, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. Computer Model Memory Dell XPS L511z Computer Information System chipset Mobile Intel 6 series
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    Memory Memory type 1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone-in connector, one stereo headphones/speakers connector NOTE: You can also use the connectors to set up 5.1 channel
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    Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Input Output (SDIO) Secure Digital High Capacity (SDHC) Secure Digital eXtended Capacity (SDXC) Memory Stick Memory Stick PRO
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    Video Integrated Video controller Video memory Discrete Video controller Video memory Display Type Intel HD Graphics up to 1.6 GB NVIDIA GeForce GT 525M 1 GB or 2 GB DDR3 15.6-inch HD WLED, TrueLife 15.6-inch Full HD WLED, TrueLife Specifications Display Dimensions: Height Width Diagonal Maximum
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    Specifications Battery 8-cell "smart" lithium ion: Height 11 mm (0.43 inches) Width 94.13 mm (3.70 inches) Depth 235.65 mm (9.2 inches) Weight 0.43 kg (0.96 lb) Voltage 14.8 V Charge time (approximate) Operating time Coin-cell battery 4 hours (when the computer is turned off) battery
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    Keyboard (Backlit) Number of keys 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 87 (Brazil) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) Size: 240 cpi Width 100 mm (3.94 inches) Height 53.15 mm (2.09 inches) Specifications Physical Height Width
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    vibration spectrum that simulates user environment): Operating 0.66 GRMS Non-Operating 1.30 GRMS Computer Environment Maximum shock (for operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating - measured with the hard drive in head
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    is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number Voltage Electricity Frequency
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    45 computer capabilities 44 computer, setting up 5 connect(ing) to the Internet 18 Contacting Dell online 77 customer service 71 88 D DataSafe Local Backup 65 DellConnect 71 Dell Factory Image Restore 68 Dell Stage 50 Diagnostic Checklist 76 discs ejecting 43 drivers and downloads 79 DVDs, playing
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    F finding more information 78 FTP login, anonymous 72 H hardware problems diagnosing 61 Hardware Troubleshooter 61 help getting assistance and support 70 I Internet connection 18 ISP Internet Service Provider 18 M memory problems solving 56 mini-DisplayPort connector 23 Multimedia Control Keys 36 N
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    image 68 S setup, before you begin 5 shipping products for return or repair 74 software features 44 software problems 57 solving problems 53 specifications 80 support email addresses 72 support sites worldwide 72 System Recovery Media 67 system reinstall options 63 System Restore 64 90 System Setup
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SETUP GUIDE