Dell XPS15Z-72ELS Setup Guide - Page 6
Finding More Information and, Restoring Your Operating
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Contents Power Problems 55 Memory Problems 56 Lockups and Software Problems 57 Using Support Tools 59 Dell Support Center 59 My Dell Downloads 60 Hardware Troubleshooter 61 Dell Diagnostics 61 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 70 Technical Support and Customer Service 71 DellConnect 71 Online Services 72 Automated Order-Status Service 73 Product Information 73 Returning Items for Repair Under Warranty or for Credit 74 Before You Call 75 Contacting Dell 77 Finding More Information and Resources 78 Specifications 80 Appendix 87 Information for NOM, or Official Mexican Standard (Only for Mexico 87 Index 88 4
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Contents
Power Problems . . . . . . . . . . . . . . . . . . . . 55
Memory Problems . . . . . . . . . . . . . . . . . . 56
Lockups and Software Problems . . . . . . 57
Using Support Tools . . . . . . . . . . . . . 59
Dell Support Center . . . . . . . . . . . . . . . . . 59
My Dell Downloads
. . . . . . . . . . . . . . . . .60
Hardware Troubleshooter . . . . . . . . . . . . 61
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 61
Restoring Your Operating
System . . . . . . . . . . . . . . . . . . . . . . . . 63
System Restore . . . . . . . . . . . . . . . . . . . . .64
Dell DataSafe Local Backup. . . . . . . . . . . 65
System Recovery Media . . . . . . . . . . . . . . 67
Dell Factory Image Restore . . . . . . . . . . .68
Getting Help. . . . . . . . . . . . . . . . . . . . 70
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
DellConnect . . . . . . . . . . . . . . . . . . . . . . . 71
Online Services . . . . . . . . . . . . . . . . . . . . . 72
Automated Order‑Status Service
. . . . . . 73
Product Information. . . . . . . . . . . . . . . . . 73
Returning Items for Repair Under
Warranty or for Credit
. . . . . . . . . . . . . . . 74
Before You Call. . . . . . . . . . . . . . . . . . . . . 75
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 77
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . 78
Specifications
. . . . . . . . . . . . . . . . . . 80
Appendix. . . . . . . . . . . . . . . . . . . . . . . 87
Information for NOM, or Official
Mexican Standard (Only for Mexico). . . . 87
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 88