Dell iM10-3324OBK Setup Guide - Page 63

during shipment to Dell. Collect On Delivery, C.O.D. packages are not accepted.

Page 63 highlights

5. Pack the equipment to be returned in the original (or equivalent) packing materials. NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Getting Help 61

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61
Getting Help
Pack the equipment to be returned in the
5.
original (or equivalent) packing materials.
NOTE:
You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.
NOTE:
Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.