Dell iZHD-1545NBK Setup Guide - Page 36

Power Problems

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Solving Problems Power Problems If the power light is off - The computer is either turned off, in hibernate mode, or is not receiving power. • Press the power button. The computer resumes normal operation if it is off or in hibernate mode. • Reseat the AC adapter cable into the power connector on the computer and the electrical outlet. • If the AC adapter is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. • Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly. 34 • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • If the problem persists, contact Dell (see "Contacting Dell" on page 63). If the power light is solid white and the computer is not responding - The display may not be connected or powered on. • Ensure that the display is properly connected and then turn it off, then back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 63). If the power light is solid amber - • The computer is in sleep or standby state. Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation. • There may be a problem with either the system board or the power supply. For assistance, contact Dell (see "Contacting Dell" on page 63).

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34
Solving Problems
Power Problems
If the power light is off
— The computer is
either turned off, in hibernate mode, or is not
receiving power.
Press the power button. The computer
•
resumes normal operation if it is off or in
hibernate mode.
Reseat the AC adapter cable into the
•
power connector on the computer and the
electrical outlet.
If the AC adapter is plugged into a power
•
strip, ensure that the power strip is plugged
into an electrical outlet and that the power
strip is turned on.
Bypass power protection devices, power
•
strips, and power extension cables to verify
that the computer turns on properly.
Ensure that the electrical outlet is working
•
by testing it with another device, such as
a lamp.
If the problem persists,
•
contact Dell (see
“Contacting Dell” on page 63).
If the power light is solid white and the
computer is not responding
— The display may
not be connected or powered on.
Ensure that the display is properly connected
•
and then turn it off, then back on.
If the problem persists,
•
contact Dell (see
“Contacting Dell” on page 63).
If the power light is solid amber
—
The computer is in sleep or standby state.
•
Press a key on the keyboard, move the
connected mouse, or press the power button
to resume normal operation.
There may be a problem with either the
•
system board or the power supply. For
assistance, contact Dell (see “Contacting
Dell” on page 63).