Denon DRA-297 Owners Manual - English - Page 27

Troubleshooting - sound problem

Page 27 highlights

Troubleshooting If a problem should arise, first check the following. 1. Are the connections correct? 2. Have you operated the receiver according to the Operating Instructions? 3. Are the speakers and other components operating properly? If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase. Symptom Cause Measures Page Display not lit and sound • Power supply cord not plugged in • Check the insertion of the power 11 not produced when securely. supply cord plug. POWER switch set to on. Display lit but sound not • Speaker cables not securely • Connect securely. 7 produced. connected. • INPUT SELECTOR knob position is • Switch to the proper position. 12 not appropriate. • Volume control set to minimum. • Turn volume up to suitable level. 12 • MUTING is on. • Switch off MUTING. 12 Nothing is displayed on • DRA-297's video output terminals • Check that the connections are 8 monitor. and monitor's input terminals are not correct. properly connected. • Monitor's input setting is wrong. • Set the monitor's input selector to - the terminals to which video signals are connected. Copying from DVD to • Copying between a source such as • Copying is not possible. - VCR is not possible. DVD and a VCR is not usually possible, as DVDs are often encoded with copy-protection signals that prevent VCR recording. No sound is produced from subwoofer. • Subwoofer's power is not on. • Turn on the power. - • Subwoofer's output is not connected. • Connect properly. 11 • The subwoofer's channel volume • Turn the subwoofer's channel volume 13 level is set to "-12 dB". level up. ENGLISH Symptom This unit does not operate properly when remote control unit is used. Power has turned off and the power indicator is blinking red. "CHECK ANTENNA" is displayed in the XM mode. "NO SIGNAL" is displayed in the XM mode. "OFF AIR" is displayed in the XM mode. Receiving only XM channels 0 and 1. Troubleshooting Cause Measures • Batteries dead. • Replace with new batteries. • Remote control unit too far from this • Move closer. unit. • Obstacle between this unit and • Remove obstacle. remote control unit. • Different button is being pressed. • Press the proper button. • < and > ends of batteries inserted • Insert batteries properly. in reverse. Page 3 3 - - 3 • The set's internal temperature has • Put the DRA-297 in a well-ventilated 7 risen and the protection circuit has place. been activated. • Turn off the power, then wait for the 7 set to fully cool off before turning the power back on. • The core wires of the speaker cables • Check the connections of all the 7 are touching each other or the DRA- speaker cables. 297's rear panel, activating the protection circuit. • DRA-297 is malfunctioning. • Turn off the power and contact a 7 DENON customer service center. • DRA-297's XM connectors and the • Check that the connection are XM Mini-Tuner and Home Dock is not correct. properly connected. 10, 15 • The signal cannot be received. • Reposition your XM Mini-Tuner and 15 Home Dock. • The selected channel is not currently • Select the another channel. broadcasting. • The XM Tuner is not activated. • Contact XM Radio. 15 10, 15 24 ENGLISH

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11
Page
Measures
Cause
Symptom
Troubleshooting
ENGLISH
Troubleshooting
If a problem should arise, first check the following.
1.
Are the connections correct?
2.
Have you operated the receiver according to the Operating Instructions?
3.
Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction. Disconnect the power immediately and contact your store of purchase.
Display not lit and sound
not produced when
POWER switch set to
on.
• Power supply cord not plugged in
securely.
• Check the insertion of the power
supply cord plug.
Display lit but sound not
produced.
• Speaker
cables
not
securely
connected.
• INPUT SELECTOR knob position is
not appropriate.
• Volume control set to minimum.
• MUTING is on.
• Connect securely.
• Switch to the proper position.
• Turn volume up to suitable level.
• Switch off MUTING.
7
12
12
12
Nothing is displayed on
monitor.
• DRA-297’s video output terminals
and monitor’s input terminals are not
properly connected.
• Monitor’s input setting is wrong.
• Check that the connections are
correct.
• Set the monitor’s input selector to
the terminals to which video signals
are connected.
8
Copying from DVD to
VCR is not possible.
• Copying between a source such as
DVD and a VCR is not usually
possible, as DVDs are often encoded
with copy-protection signals that
prevent VCR recording.
• Copying is not possible.
24
Page
Measures
Cause
Symptom
This unit does not
operate properly when
remote control unit is
used.
• Batteries dead.
• Remote control unit too far from this
unit.
• Obstacle between this unit and
remote control unit.
• Different button is being pressed.
<
and
>
ends of batteries inserted
in reverse.
• Replace with new batteries.
• Move closer.
• Remove obstacle.
• Press the proper button.
• Insert batteries properly.
3
3
3
Power has turned off
and the power indicator
is blinking red.
• The set’s internal temperature has
risen and the protection circuit has
been activated.
• The core wires of the speaker cables
are touching each other or the DRA-
297’s rear panel, activating the
protection circuit.
• DRA-297 is malfunctioning.
• Put the DRA-297 in a well-ventilated
place.
• Turn off the power, then wait for the
set to fully cool off before turning the
power back on.
• Check the connections of all the
speaker cables.
• Turn off the power and contact a
DENON customer service center.
7
7
7
7
10, 15
“CHECK ANTENNA” is
displayed in the XM
mode.
• DRA-297’s XM connectors and the
XM Mini-Tuner and Home Dock is not
properly connected.
• Check that the connection are
correct.
No sound is produced
from subwoofer.
• Subwoofer’s power is not on.
• Subwoofer’s output is not connected.
• The subwoofer’s channel volume
level is set to “–12 dB”.
• Turn on the power.
• Connect properly.
• Turn the subwoofer’s channel volume
level up.
11
13
15
“NO SIGNAL” is
displayed in the XM
mode.
• The signal cannot be received.
• Reposition your XM Mini-Tuner and
Home Dock.
15
10, 15
“OFF AIR” is displayed
in the XM mode.
• The selected channel is not currently
broadcasting.
• Select the another channel.
Receiving only XM
channels 0 and 1.
• The XM Tuner is not activated.
• Contact XM Radio.
ENGLISH