Dyson DC31 User Guide - Page 5

Using your Dyson handheld vacuum Caution: • Take caution not to engage battery release button during normal operation. • Dirt and debris may be released from the Dyson handheld vacuum if it is turned upside down. Ensure the Dyson handheld vacuum remains upright in use and storage. • Do not operate the Dyson handheld vacuum while checking for blockages. PLEASE NOTE: • Do not carry out any maintenance or repair work other than that shown in this Operating Manual or advised by the Dyson Helpline. • This Dyson handheld vacuum is designed for domestic indoor and car use only. Do not use it whilst the car is in motion or while driving. • Do not press down on the nozzle with excessive force when using the Dyson handheld vacuum as this may cause damage. • If the motor overheats, the Dyson handheld vacuum will cut out automatically. Leave it to cool for at least an hour and check for blockages before restarting. • Fine dirt such as flour or plaster dust should only be vacuumed in very small amounts. • The brush bar on the handheld vacuum can damage certain carpet types and floors. If unsure turn the brush bar off in order to enable proper operation. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming with the brush bar switched off and consulting with your flooring manufacturer. TROUBLESHOOTING - DYSON HANDHELD VACUUM Charged. Less than one minute of charge remaining/Fully discharged. Less than 37.4˚ F (3° C) - do not use. Filter missing/Filter fitted incorrectly. Emptying the clear bin Caution: • Switch off Dyson handheld vacuum and disconnect from charger before emptying the clear bin. Please note : • Empty as soon as the dirt reaches the level of the MAX mark - do not overfill. To release the dirt, push the button at the side of the clear bin as shown. • Do not use the Dyson handheld vacuum without the clear bin in place. Cleaning the clear bin Caution: • Ensure the clear bin is completely dry before replacing. Please note : • To remove the clear bin, push the release button on the underside of the Dyson handheld vacuum as shown, see page 5. • Use only cold water to clean the clear bin. Do not use detergents, polishes or air fresheners. • Do not put the clear bin in a dishwasher. Washing your filter Caution: • Switch 'OFF' and disconnect from charger before removing the filter. • Ensure filter is completely dry before refitting to Dyson handheld vacuum. Please note : • This Dyson handheld vacuum has one filter, located as shown, see pages 6 and 7. It is important to check your filter regularly and wash at least every month according to instructions, to maintain performance. Please leave to dry completely for 12 hours. • The filter may require more frequent washing if vacuuming fine dust. • Do not use detergents to clean the filter. • Do not put the filter in the dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame. Looking for blockages Caution: • Switch off the Dyson handheld vacuum and disconnect from charger before looking for blockages. • Beware of sharp objects when clearing blockages. • Refit all parts of the Dyson handheld vacuum securely before using. Please note : • Clearing blockages is not covered by your Dyson handheld vacuum's limited warranty. If any part of your Dyson handheld vacuum becomes blocked, it may overheat and then automatically shut off. • Unplug the Dyson handheld vacuum and leave to cool down. Clear blockage before restarting. Clearing brush bar obstructions Caution: • Switch off the Dyson handheld vacuum and disconnect from charger before clearing brush bar obstructions. If your brush bar is obstructed, it may shut off. If this happens you will need to remove brush bar as show on page 5, and clear any obstructing debris. TROUBLESHOOTING - CHARGING AND BATTERY Charging. Fully charged. Not charging - battery. Not charging - low temp. CHARGING AND STORING YOUR DYSON HANDHELD VACUUM Your Dyson handheld vacuum will turn off if the battery temperature is below 37.4° F (3° C). This is designed to protect the motor and battery of your product. Do not charge the Dyson handheld vacuum and then move it to an area with a temperature below 37.4˚ F (3˚ C) for storage purposes. Battery Safety Instructions Use only Dyson batteries and charging unit for this Dyson handheld vacuum. The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery do not touch the liquid and observe the following precautions: Skin contact - can cause irritation. Wash with soap and water. Inhalation - can cause respiratory irritation. Provide fresh air and seek medical advice. Eye contact - can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention. Disposal - wear gloves to handle the battery and dispose of immediately following local ordinances or regulations. Caution: The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, short contacts, heat above 140° F (60° C), or incinerate. Replace battery with a Dyson battery only, use of any other battery may present a risk of fire or explosion. Dispose of used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire. • The battery must be removed from the Dyson handheld vacuum before it is scrapped. • The battery is to be disposed of safely. • The handheld vacuum must be disconnected from the power supply when removing the battery. • Battery can be charged on or off of the handheld vacuum. Take caution when removing the battery. 8 DYSON CUSTOMER CARE THANK YOU FOR CHOOSING TO BUY A DYSON HANDHELD VACUUM. If you have a question about your Dyson handheld vacuum, call the Dyson Helpline at 1-886-693-9766 with your serial number and details of where and when you bought the handheld vacuum. Your serial number can be found on the rating plate, which is behind the filter. Most questions can be solved over the phone by one of our Dyson Helpline staff. If your handheld vacuum needs service, call the Dyson Helpline so we can discuss the available options. If your handheld vacuum is under warranty, and it is a covered repair, it will be repaired at no cost. DYSON HELPLINE Call 1-866-693-9766 toll free, Mon-Fri 8am - 8pm, Sat 9am - 3pm, Sun 10am - 2pm. PLEASE REGISTER AS A DYSON HANDHELD VACUUM OWNER To help us ensure you receive prompt and efficient service, please register as a Dyson handheld vacuum owner. There are three ways to do this: • Online at www.dyson.com • By calling the Dyson Helpline: 1-866-693-9766. • By completing and returning the attached Warranty Form to us by mail. This will confirm ownership of your Dyson handheld vacuum in the event of an insurance loss, and enable us to contact you if necessary. 2 Year Warranty TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY. WHAT IS COVERED Your Dyson handheld vacuum is warranted against original defects in material and workmanship for a period of two years from the date of purchase, when used for private household purposes in accordance with the Operating Manual. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your handheld vacuum is in proper operating condition during the warranty period. This limited warranty is subject to the following terms: WHAT IS NOT COVERED Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of: • Handheld vacuums purchased from an unauthorized dealer. • Clearing blockages from your handheld vacuum. • Carpet damage due to use not in accordance with flooring manufacturer's instructions or failure to turn brush bar off when necessary. • Use of parts not in accordance with the Operating Manual. • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Operating Manual. • External sources such as weather. • Repairs or alterations carried out by unauthorized parties or agents. • Use of the handheld vacuum other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes. • Normal wear and tear, including normal wearing parts such as clear bin, filter, brush bar, power cord, and reduction in battery discharge time due to battery age or use (or where external damage or abuse is diagnosed). • Use of parts and accessories other than those produced or recommended by Dyson, Inc. WARRANTY SERVICE • Please fill out and return the Warranty Form, or register online at www.dyson.com • Before service can take place, the terms of the limited warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum's rating plate, which is behind the filter. • All work will be carried out by Dyson, Inc. or its authorized agents. • Any replaced defective parts will become the property of Dyson, Inc. • Service under this warranty will not extend the period of this warranty. • If your handheld vacuum is not functioning properly, please call the Dyson Helpline at 1-866-693-9766. Most issues can be rectified over the telephone by our trained Customer Care staff. If this is not possible Dyson, Inc. will arrange for your handheld vacuum to be repaired and returned in full working order at no extra cost to yourself. WARRANTY LIMITATIONS AND EXCLUSIONS • Any implied warranties relating to your handheld vacuum, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some States and so this limitation may not apply to you. • Your remedy for breach of this warranty is limited to the warranty service described above. Dyson, Inc. will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your handheld vacuum. This limitation is not allowed by some States and so this limitation may not apply to you. • This limited warranty gives you specific legal rights. You may also have other rights which vary by State. • This limited warranty is not transferable. IMPORTANT DATA PROTECTION INFORMATION Your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so that we can assist you more quickly in our Customer Service department. From time to time, Dyson, Inc. may send you special offers and news of our latest innovations. Check the box on the Warranty Form within the Operating Manual if you do not wish to receive marketing or promotional information from Dyson, Inc. For more information about our data collection practices, please refer to the Dyson, Inc privacy policy at www.dyson.com/privacy PRODUCT INFORMATION Net weight: 1.52kg (3.35lbs) Please note: Small details may vary. United States: "This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation." "Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment." This product is protected by the following intellectual rights: PATENTS/APPLICATIONS CA 2544609; JP 2007-508934; US 2007-0079579; AU 2004294771; AU 2002226556; CA 2,439,250; EP 1370172; JP 4002185; US 6991666; AU 2002225207; EP 1361814; JP 3860541; US 7018439; AU 2001240894; EP 1268076; JP 2003-528704; US 6,835,222; AU 2002-225232; EP 1361815; JP 3940082; US 6,974,488; EP 1748848; JP 2007-534377; US 2007-0175189; WO 2005/110608; WO 2008/009884; WO 2008/009891; WO 2008/015377; WO 2008/015378; WO 2008/035034; WO 2008/009886; WO 2008/009888; WO 2008/009883; GB 2440515; GB 2440514; GB2442033; GB 2440126; GB 2440109; GB 2440107. Designs/Design Applications: GB 3025398; GB 3025399; GB 3025400; GB 3025401; GB 3025402; GB 3025403; GB 3025404; GB 4004309; EU 651849. Equivalent patents, registered designs and applications exist in other countries. 9