EdgeStar AP12000HS Owner's Manual - Page 19

Troubleshooting Follow the troubleshooting guide below to resolve common issues. Issue Possible Cause Solution My air conditioner is Unit is not receiving Make sure the unit is not functioning at all power plugged in LCDI power cord is Press the Reset button tripped on the LCDI cord Insufficient power Move the unit to another outlet. Check your circuit breaker. (Refer to the rating label on the back of the unit to determine the Amperage draw) Water reservoir is full Drain the unit and restart Control panel is If no indicator lights disconnected turn on, contact customer service My remote control Batteries not installed Install new batteries does not work and the Bad batteries Replace the batteries indicator light on Batteries installed Reinstall the batteries remote does not turn incorrectly correctly on A defective remote Contact customer control service My air conditioner is The unit is not level. Make sure the unit is making a loud noise on a level surface A foreign object has Remove the object jammed the fan. from the fan The floor below the Move the unit to a unit is uneven level surface My air conditioner is Unit may have been Shut off the unit. Let making a continuous shipped on its side the unit sit on a level metallic knocking or surface for at least 24 pinging sound hours and restart. Damaged compressor Contact customer service My air conditioner is Drain plug is removed Attach the drain plug leaking Cracked base pan Contact customer service My air conditioner runs The air conditioner Contact an electrician for a little while and may be plugged into if the unit works in a then it trips the power an outlet that can not different room or circuit cord or the circuit supply the correct breaker amount of current The control panel Unit may have a faulty Contact customer lights blink randomly control panel service EdgeStar Portable Air Conditioner 16