EdgeStar AP8000W Owner's Manual - Page 20

Troubleshooting

Page 20 highlights

Troubleshooting Follow the troubleshooting guide below to resolve common issues. Issue My air conditioner is not functioning at all. My remote control does not work and the indicator light on remote does not turn on. My air conditioner is making a loud noise. My air conditioner is making a continuous metallic knocking or pinging sound. My air conditioner is leaking. My air conditioner runs for a little while and then it trips the power cord or the circuit breaker. The control panel lights blink randomly. No air comes out the left side of the air vent. Possible Cause Unit is not receiving power. LCDI power cord is tripped. Insufficient power. Water reservoir is full. Control panel is disconnected. Batteries not installed. Bad batteries. Batteries installed incorrectly. A defective remote control. The unit is not level. A foreign object has jammed the fan. The floor below the unit is uneven. Unit may have been shipped on its side. Damaged compressor. Drain plug is removed. Cracked base pan. The air conditioner may be plugged into an outlet that can not supply the correct amount of current. Unit may have a faulty control panel. The unit is designed to blow air from the right. Solution Make sure the unit is plugged in to a grounded outlet. Press the Reset button on the LCDI cord. Move the unit to another outlet. Check your circuit breaker. (Refer to the rating label on the back of the unit to determine the Amperage draw). Drain the unit and restart. If no indicator lights turn on, contact customer service. Install new batteries. Replace the batteries. Reinstall the batteries correctly. Contact customer service. Make sure the unit is on a level surface. Remove the object from the fan. Move the unit to a level surface. Shut off the unit. Let the unit sit on a level surface for at least 24 hours and restart. Contact customer service. Attach the drain plug. Contact customer service. Contact an electrician if the unit works in a different room or circuit. Contact customer service. This is normal operation. 17

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17
Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
Possible Cause
Solution
My air conditioner is
not functioning at all.
Unit is not receiving
power.
Make sure the unit is
plugged in to a
grounded outlet.
LCDI power cord is
tripped.
Press the Reset button
on the LCDI cord.
Insufficient power.
Move the unit to
another outlet. Check
your circuit breaker.
(Refer to the rating
label on the back of
the unit to determine
the Amperage draw).
Water reservoir is full.
Drain the unit and
restart.
Control panel is
disconnected.
If no indicator lights
turn on, contact
customer service.
My remote control
does not work and the
indicator light on
remote does not turn
on.
Batteries not installed.
Install new batteries.
Bad batteries.
Replace the batteries.
Batteries installed
incorrectly.
Reinstall the batteries
correctly.
A defective remote
control.
Contact customer
service.
My air conditioner is
making a loud noise.
The unit is not level.
Make sure the unit is
on a level surface.
A foreign object has
jammed the fan.
Remove the object
from the fan.
The floor below the
unit is uneven.
Move the unit to a
level surface.
My air conditioner is
making a continuous
metallic knocking or
pinging sound.
Unit may have been
shipped on its side.
Shut off the unit. Let
the unit sit on a level
surface for at least 24
hours and restart.
Damaged compressor.
Contact customer
service.
My air conditioner is
leaking.
Drain plug is removed.
Attach the drain plug.
Cracked base pan.
Contact customer
service.
My air conditioner runs
for a little while and
then it trips the power
cord or the circuit
breaker.
The air conditioner
may be plugged into
an outlet that can not
supply the correct
amount of current.
Contact an electrician
if the unit works in a
different room or
circuit.
The control panel lights
blink randomly.
Unit may have a faulty
control panel.
Contact customer
service.
No air comes out the
left side of the air vent.
The unit is designed to
blow air from the right.
This is normal
operation.