EdgeStar CW1210V Owner's Manual - Page 20

Troubleshooting Guide Troubleshooting Guide PROBLEM Washer/Dryer leaks Detergent dispenser clogged Load too wet Residue or lint on load Stains after wash Load is wrinkled POSSIBLE CAUSE AND REMEDY • Is water inlet hose tight? Are all hose washers properly seated? • Is the drain hose clamped and properly installed? • Is the sink or drain clogged? • Was too much detergent used? Excessive suds will cause the unit to overflow. • Is the unit leveled and resting firmly on the floor? • Check leveling and adjust. Check household plumbing for leaks. • Check filter cap is closed tightly? Is trim in place? • Check detergent dispenser for clogs. • Did you use excessive detergent? Is the detergent low sudsing? Always measure and use low sudsing detergents. Pour it carefully and wipe up spills. • Did you pour fabric softener in the fabric softener dispenser? • Did you pour bleach into its correct dispenser? • Did you use a powdered bleach? Use liquids only. • Is your wash cycle program correct? See pages 11 and 12. • Did you select 1200 rpm spin speed? • Is the temperature setting correct? • Did you turn your knobs correctly? Do they point correctly? • Did you press Rinse and Hold button? Is voltage correct? • Did you sort your laundry properly? • Did you overload the washer/dryer? Lint can be trapped in the load if overloaded. Wash smaller loads. • Was paper or tissue left in the pockets? • Did you use enough detergent? Follow detergent guide. • Did you set temperature correctly? Cold water will not dissolve detergent completely. • Did you clean lint filter? • Did you follow the guide when adding detergents? Refer page 13 • Use just enough detergent to remove soil and become soluble. • Use correct fabric softener depending on fabric type. • Is water in your tap hard? Install an ion filter if possible. • Did you properly sort the load? Is color bleeding? Mix only if color does not run. • Did you leave clothes in the drum at the end of the cycle? Some dyes transfer during dry cycle. Make sure color does not run. • Is detergent dispenser clean? Clean if necessary. • Is your wash cycle correct? Is the drum overloaded? • Did you remove clothes after the wash cycle, hang dry and then use the dryer? • Allow the unit to run from wash to dry without interruption. • Check the fabric type-some fabrics are drip dry only. • Did you set the temperature knob correctly? Excess temperature may cause the load to wrinkle. Page 20