EdgeStar DWP60ES Owner's Manual - Page 21

Troubleshooting continued

Page 21 highlights

Troubleshooting continued Issue Knocking noise inside of dishwasher Rattling noise inside of dishwasher Knocking noise in water pipes Dishes are not cleaned Cloudiness on glassware Black or gray marks on dishes Detergent left in dispenser cup The dishes are not dry Possible Cause The spray arm is knocking against an item in the dish rack. Item is not securely placed in dishrack. Pipe cross-section may problems. Dishes were not loaded properly. The wash cycle was not powerful enough. Not enough detergent was dispensed. Items are blocking the path of the spray arms. The filter combination in the base of the dishwasher is not clean or is installed incorrectly. Combination of too much detergent with soft water. The filter may be dusty or blocked Utensils may have rubbed against dishes Dishes are blocking detergent cups Improper Loading Not enough rinseaid Dishes are removed too soon Wrong cycle selected Cutlery has a lowquality coating Solution Pause the wash cycle and rearrange the items which are obstructing the movement of the spray arm. Pause the wash cycle and secure the items in the dish rack. Contact a plumber. This is not related to the dishwasher. See notes in loading the dishwasher (pg. 7). Select a more intensive wash cycle (see pg. 6). Use more or change brand of detergent. Rearrange the items so the spray arms can fully rotate (pg. 7) Clean and/or install the filter combination correctly (pg. 14). Use less detergent and/or select the shortest wash cycle to clean glassware. Clean the filter and replace it if needed (pg.14). Use a mild abrasive cleaner to eliminate marks. Load carefully. Re-load dishwasher according to instructions. Re-load dishwasher according to instructions. Refill and/or increase the amount of rinse-aid. Do not remove dishes from dishwasher immediately. Short cycles have lower cleaning performance. Choose a more intensive cycle (pg. 6). Dishwasher is not suitable for low-quality coating. 17

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17
Troubleshooting continued
Issue
Possible Cause
Solution
Knocking noise inside
of dishwasher
The spray arm is
knocking against
an item in the dish
rack.
Pause the wash cycle and
rearrange the items which
are obstructing the
movement of the spray
arm.
Rattling noise inside of
dishwasher
Item is not securely
placed in dishrack.
Pause the wash cycle and
secure the items in the
dish rack.
Knocking noise in
water pipes
Pipe cross-section
may problems.
Contact a plumber. This is
not related to the
dishwasher.
Dishes were not
loaded properly.
See notes in loading the
dishwasher (pg. 7).
The wash cycle
was not powerful
enough.
Select a more intensive
wash cycle (see pg. 6).
Not enough
detergent was
dispensed.
Use more or change
brand of detergent.
Items are blocking
the path of the
spray arms.
Rearrange the items so
the spray arms can fully
rotate (pg. 7)
Dishes are not cleaned
The filter
combination in the
base of the
dishwasher is not
clean or is installed
incorrectly.
Clean and/or install the
filter combination correctly
(pg. 14).
Combination of too
much detergent
with soft water.
Use less detergent and/or
select the shortest wash
cycle to clean glassware.
Cloudiness on
glassware
The filter may be
dusty or blocked
Clean the filter and
replace it if needed
(pg.14).
Black or gray marks on
dishes
Utensils may have
rubbed against
dishes
Use a mild abrasive
cleaner to eliminate
marks. Load carefully.
Detergent left in
dispenser cup
Dishes are blocking
detergent cups
Re-load dishwasher
according to instructions.
Improper Loading
Re-load dishwasher
according to instructions.
Not enough rinse-
aid
Refill and/or increase the
amount of rinse-aid.
Dishes are
removed too soon
Do not remove dishes
from dishwasher
immediately.
Wrong cycle
selected
Short cycles have lower
cleaning performance.
Choose a more intensive
cycle (pg. 6).
The dishes are not dry
Cutlery has a low-
quality coating
Dishwasher is not suitable
for low-quality coating.