EdgeStar KIM210W Owner's Manual - Page 8

TROUBLESHOOTING Issue No power to the unit. Only the power and/or ice cube size lights are on, unit is not working and does not respond to buttons pushed on the control panel. After pushing the power button and making ice cube selections, the ice maker does nothing. Ice case moves back and forth but does not stop in the water fill position. Unit goes through the ice making process, but no ice is produced, or ice cubes are very small. Compressor makes a knocking noise Solution Check to make sure the power cord is plugged in Check the control panel for any lights or if there is any movement with any components of the unit such as the ice case or water pump. If there is no light or no movement, contact EdgeStar support. When the ice maker is plugged in, the power light may blink until you push the power button to turn on the unit. If you push the power button, but the unit does not respond, then the probable cause is a faulty control panel, and needs to be replaced. Contact EdgeStar support. Contact EdgeStar support. Contact EdgeStar support. Check to see if the ice maker is being used in proper ambient temperature. If unit is run in a room that is particularly hot at times, such as kitchen or laundry rooms, Please move the unit to a different, cooler room and try again. If ice maker is being used in proper ambient temperatures, then check to see if the fan on the side of the unit is working during the cycle. If not, then the fan needs to be replaced as it is not drawing the heat off the coils. Contact EdgeStar support. Make sure the unit is sitting level If the unit is sitting level, then contact EdgeStar support When the unit tries to dump the ice, the ice case and shovel jam. The ice case hinges or the ice shovel plastic tabs (on older models) are broken and need to be replaced. 6