Electrolux 4870PZ Owners Guide - Page 8
Problem Solving - bags
UPC - 023169123496
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Thermal Cut-Off This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust bag, blocked hose, clogged tubes or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886. Problem Solving ! Make sure vacuum is turned off and power cord is unplugged. Problem Motor will not start. Cause Power plug Solution • Push plug securely into outlet. • Try another outlet. • Check circuit breaker. Power switch Thermal cut-off • Turn power switch to on (I). • See above. Vacuum does not clean carpet or bare floor. Dust bag and filters • Replace dust bag, clean and/or change filters. • If picking up fine dust, the dust bag may not look full, but a fine substance tends to reduce suction when it blocks air flow through the bag and filters. Refer to page 3 for filter maintenance. Make sure filters and dust bag are installed properly. Selector knob • Turn selector knob to 'floor.' No suction at the end of hose. Belt Hose or tubes Bare floor setting Carpet height setting Dust bag and filters • Replace a worn or broken belt. Page 4 • Remove clogs from the hose or tubes that restrict the airflow. Page 7 • For bare floor cleaning, push brush roll control lever firmly to lock in 'bare floor' setting to stop brush roll. Turn height adjustment knob to bare floor position. If brush roll still rotates, control lever is not engaged properly. Page 5 • For carpet cleaning, turn height adjustment knob to another position. Push brush roll control to 'carpet.' • Replace dust bag, clean and/or change filters. • If picking up fine dust, the dust bag may not look full, but a fine substance tends to reduce suction when it blocks air flow through the bag and filters. Refer to page 3 for filter maintenance. Make sure filters and dust bag are installed properly. Vacuum is hard to push. Selector knob Hose or tubes Carpet height setting Belt • Turn selector knob to 'hose.' • Remove clogs from the hose or tubes that restrict the airflow. Page 7 • Adjust knob to a higher position. • Replace a worn or broken belt. Page 4 Burning smell; brush roll will not turn. Belt Brush roll control • Check brush roll for debris. Page 4 • Replace a worn or broken belt. Page 4 • Push brush roll control to 'carpet.' Note: Brush roll is not supposed to turn while handle is in upright position. Front cover will not close. No dust bag • Install dust bag. Page 4 • Front cover will not close if dust bag is not properly installed. Headlight not working. Light bulb • Replace light bulb. Page 4 6 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com