Electrolux EI32AF65JS Complete Owner's Guide (English) - Page 21

Solutions To Common Problems 21 Troubleshooting Guide Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this Freezer. Problem Cause Correction Freezer Operation Freezer does not run. Freezer runs too much or too long. * Freezer is plugged into a circuit that has a ground fault interrupt. * Temperature control set to "OFF". * Freezer may not be plugged in, or plug may be loose. * House fuse blown or tripped circuit breaker. * Power outage. * Room or outside weather is hot. * Freezer has recently been disconnected for a period of time. * Large amount of warm or hot food have been stored recently. * Door is opened too frequently or kept open too long. * Freezer door may be slightly open. * Temperature control is set too low. * Freezer gaskets are dirty, worn, cracked or poorly fitted. * Use another circuit. If you are unsure about the outlet, have it checked by a certified technician. * See "SETTING THE TEMPERATURE CONTROL" section. * Ensure plug is tightly pushed into outlet. * Check/replace fuse with a 15 amp time delay fuse. Reset circuit breaker. * Check house lights. Call local Electric Company. * It's normal for the Freezer to work harder under these conditions. * It takes 24 hours for the Freezer to cool down completely. * Warm food will cause Freezer to run more until the desired temperature is reached. * Warm air entering the Freezer causes it to run more. Open the door less often. * See "DOOR PROBLEMS". * Set control to a warmer setting. Allow several hours for the temperature to stabilize. * Clean Freezer gaskets (See Care and Cleaning Chart) * Worn, cracked or poorly fitting gaskets should be replaced. Interior Freezer * Temperature control is set too low. temperature is too cold. * Set control to a warmer setting. Allow several hours for the temperature to stabilize. Interior Freezer temperature is too warm. * Temperature control is set too warm. * Door is opened too frequently or kept open too long. * Freezer door may be slightly open. * Large amount of warm or hot food have been stored recently. * Freezer has recently been disconnected for a period of time. Freezer external surface * The external Freezer walls can be temperature is warm. as much as 30ºF warmer than room temperature. "LO" is displayed on control. * Control has been locked. "E7", "E8", "E9" is displayed on control. * The control has registered an error code. * Set control to a colder setting. Allow several hours for the temperature to stabilize. * Warm air entering the Freezer causes it to run more. Open the door less often. * See "DOOR PROBLEMS". * Wait until the Freezer has had a chance to reach its selected temperature. * Freezer requires 24 hours to cool down completely. *This is normal while the compressor works to transfer heat from inside the Freezer cabinet. * Press CONTROL LOCK key for three seconds to unlock. * For toll-free telephone support in the U.S. and Canada: 1-877-4ELECTROLUX (1-877-435-3287) "Sb" is displayed on control. * The control is in Sabbath Mode. * Press the CONTROL LOCK and TEMP MODE keys to exit Sabbath Mode. Sound And Noise Louder sound levels whenever Freezer is on. * Modern Freezers have increased storage capacity and more stable temperatures. They require heavy duty compressors. * This is normal. When the surrounding noise level is low, you might hear the compressor running while it cools the interior. Louder sound levels when compressor comes on. * Freezer operates at higher pressures during the start of the ON cycle. * This is normal. Sound will level off or disappear as Freezer continues to run.