Electrolux EW28BS71IS Use and Care Guide - Page 34

34 Solutions to Common Problems Before you call... If you experience a problem with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes common concerns, causes, and suggested solutions. Automatic Ice Maker Concern Ice maker is not making any ice. Ice maker is not making enough ice. Freezer ice maker will not stop making ice. Ice cubes are freezing together. Potential Cause Common Solution • Ice maker is turned off. • Refrigerator is not connected to water line or water valve is not open. • The water supply line is kinked. • The water filter is not seated properly. • The water filter may be clogged with foreign material. • Saddle valve on cold water pipe is clogged or restricted by foreign material. • Turn on ice maker. For the fresh food ice maker, press and hold the "Ice Off" button for 4 seconds until the indicator turns off. For the freezer ice maker, lower the wire signal arm. • Connect the unit to the household water supply and ensure the supply valve is open. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Remove and re-install the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. • If water dispenses slowly or not at all, or if the filter is six (6) months old or older, it should be replaced. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. • Ice maker is producing less ice than you expect. • The water filter may be clogged with foreign material. • The water supply line is kinked. • Saddle valve on cold water pipe is clogged or restricted by foreign material. • The fresh food and freezer ice makers will each produce approximately 2.5 pounds of ice every 24 hours depending on usage conditions. • If water dispenses slower than normal, or if the filter is six (6) months old or older, it should be replaced. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. • Ice maker wire signal arm is being held down by some package in the freezer that has fallen against the ice maker. • Move the item and release wire signal arm. Remove any ice cubes that may have frozen together over the wire signal arm. • Ice cubes are not being used frequently enough. • Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together. • Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated. • This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water filter. Replace the water filter. Ice Dispenser Concern Potential Cause Common Solution Dispenser will not dispense ice. • Water supply is not connected. • Ice storage bin is empty. • Household water line valve is not open. • Fresh Food door is not closed. • Connect water supply (see Connecting The Water Supply section). • Ensure ice maker is turned on. When the first supply of ice is dropped into the bin, the dispenser should operate. • Open household water line valve. Allow sufficient time for the ice to be made. When ice is made, the dispenser should operate. • Ensure Fresh Food door is closed. (See Problem Section, Opening/Closing of Doors/Drawers) • Ice dispensing paddle has been held in for more than four to (4-5) minutes. • Motor is overloaded. Motor overload protector will reset in approximately three (3) minutes. Ice can then be dispensed. Ice dispenser is jammed. • Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. • Ice cubes are frozen together. • Ice cubes are smaller than normal. • Remove ice bin, thaw, and empty the contents. Clean bin, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. • Use the dispenser often so that cubes do not freeze together. • The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 30-100 psi water pressure. Well water pressures should fall within this range. Downloaded from www.Manualslib.com manuals search engine