Epson 2D/3D User Manual - Page 141
Where to Get Help, Related references, Related tasks, Internet Support
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Related references Remote Control Operation Projector Light Status Optional Equipment and Replacement Parts Where to Get Help Related tasks Replacing the Remote Control Batteries Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call, have the following information ready: • Product name • Product serial number (located on the bottom or rear of the projector, or in the menu system) • Proof of purchase (such as a store receipt) and date of purchase • Computer or video configuration • Description of the problem 141