Epson 2D/3D Quick Setup - Page 4
Where to get help, Optional accessories, Manuals, Telephone support services, Internet support
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If 3D images aren't displaying properly, check the following: •• Press the 3D Format button to switch to 3D viewing mode, if necessary. •• Make sure to wear the 3D glasses within 32 feet (10 m) of the projector. •• Check that your 3D glasses have not entered standby mode. Slide the power switch on the 3D glasses into the Off position, then back to the On position. •• Press the Menu button on your remote control, select the Signal menu, then 3D Setup, then select 3D Format. Make sure that the Auto option is selected. You may also need to set the 3D Depth and Diagonal Screen Size setting in the Signal menu. See the online User's Guide for more information. •• Check that your video device and media are both 3D-compatible. Refer to the documentation that came with your video device for more information. If WirelessHD content isn't displaying properly, check the following: •• Check that the Link light on the transmitter is lit. If the light is flashing slowly, the transmitter could not connect with the projector and has entered standby mode. Verify that the projector is turned on and that all cables are properly connected as shown in the "Connect the projector" section. You may also need to press the Input button several times before the Link light turns on. •• Make sure the WirelessHD Transmitter is within 32 feet (10 m) of the projector, is facing the front of the projector, isn't obstructed by any large objects, and is not placed on a metal surface. •• If you are viewing wireless content, make sure that the WiHD light on the transmitter is lit. If it isn't, press the Output button on the remote control or transmitter. If the keystone correction feature doesn't correct the image, make sure you first set the lens to the center-top position using the horizontal and vertical lens shift dials. Where to get help Manuals For more information about using the projector, click the icons on your desktop to access the online manuals (requires an Internet connection). If you don't have icons to the manuals, you can install them from the projector CD or go to the Epson website, as described below. Telephone support services To use the Epson® PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Internet support Visit epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Registration Register today to get product updates and exclusive offers. You can use the CD included with your projector or register online at epson.com/webreg. Optional accessories For a list of optional accessories, see the online User's Guide. You can purchase RF 3D glasses (part number V12H548006) or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at epsonstore.com (U.S. sales) or epson.ca (Canadian sales). Notices Bluetooth Safety and Specifications Contains Bluetooth module model: DBUB-E207 This document provides safety instructions and describes the specifications. Read this document carefully before use to ensure your safety and product performance. U.S. FCC Notices Contains FCC ID: BKMAE-E207 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Properly shielded cables must be used for connections to LCD Projector in order to meet FCC emission limits. The cable for peripheral with a ferrite core must be used for RF interference suppression. Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Canada Industry Canada (IC) Notices Contains IC: 1052D-E207 This Class B digital apparatus complies with Canadian ICES-003. CAN ICES-3(B)/NMB-3(B) This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. EPSON and PowerLite are registered trademarks, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. PrivateLine is a registered trademark of Epson America, Inc. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. © 2014 Epson America, Inc., 7/14 Printed in XXXXXX CPD-41443