Epson 3800 Printer Guide - Page 12
Where To Get Help, Important Safety Instructions, Protection Plan. Dial 888 377-6611 - faq
UPC - 010343862081
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12 | Introduction Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305. Where To Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson PreferredSM Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM, Pacific Time, Monday through Friday. Support hours and days are subject to change without notice. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You'll also need your printer serial number and proof of purchase. Epson also provides technical assistance 24 hours a day through the World Wide Web. You can reach Epson's support website at epson.com/support. At this site, you can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The printer weighs about 43 pounds (20 kilograms) and should be lifted by two people. • When setting up the printer, make sure you leave enough space around it. You'll need more space behind the printer if you print on large sheets of heavy stock or posterboard. • Place the printer on a flat, stable surface that is larger than the printer. The printer will not operate properly if it is tilted or at an angle. • Avoid places subject to rapid changes in temperature and humidity. Also keep the printer away from direct sunlight, strong light, or heat sources. • Avoid places subject to shocks and vibrations. • Keep the printer away from dusty areas. • Place the printer near a wall outlet where the plug can be easily unplugged. 12