Epson 9880 Warranty Statement - Page 6

EPSON® PreferredSM Limited Warranty Program for the Epson Stylus® Pro 24- and 44-inch Wide Format Printers Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc. ("Epson") warrants to the first end-user customer that the Epson Stylus Pro 24- and 44-inch Wide format ink jet printer covered by this limited warranty statement, if purchased and used in the United States or Canada, will conform to the manufacturer's specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase (proof of purchase required). Epson also warrants that the consumable ink cartridges enclosed with the engine will perform to the manufacturer's specified usage, which usage may expire before the expiration of the limited warranty for the Epson printer. What Epson Will Do To Correct Problems: Should your Epson Stylus Pro 24- and 44inch Wide format ink jet printer prove defective during the limited warranty period, please call the toll-free Epson Preferred support line identified in this booklet. This line will be answered during Epson's regular support hours (currently 6:00 AM to 6:00 PM Pacific Time, Monday through Friday). When you call, please be prepared to provide the service technician with Proof of Purchase information including the unit serial number and original date of purchase. You may also need to provide proof of purchase if warranty coverage cannot be verified by the serial number. An Epson service technician will work with you to try to resolve the problem, and if your printer needs repair, diagnose the issue and determine what parts may be required. If service is required, the technician will advise you which service program will be utilized (On-Site Response, Printer Exchange, or Depot Repair) and provide detailed instructions for the program. Please see the next page for highlights of the programs.