Epson ActionPC 1500 User Manual - Page 93

Software Problems

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You have been using your hard disk drive successfully for some time but notice a reduction in performance. The data on the disk may have become fragmented. Backup all your data and use a disk compaction utility to reorganize the files on your disk. If you cannot access data on your hard disk or you are seeing read/write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. Software Problems The application program does not start. Check that you are following the correct procedure for starting the program and that it is installed correctly. If you do not have a hard disk, make sure the correct diskette is in the diskette drive. If you need help, contact your software manufacturer. The application program is having trouble reading a key disk. You may be running an application that requires a slower operating speed. You need to change the system speed using a simple keyboard command. See Chapter 2 for information on setting the processor speed. The application program is having trouble reading from or writing to the hard disk drive. If you have enabled the Fixed Disk Timeout option in SETUP, your application may be timing out during the few second delay when the hard disk drive returns to its operating speed after being in standby mode. Disable this option in SETUP (see Chapter 1). 5-10 Troubleshooting

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You have been using your hard disk drive successfully for
some time but notice a reduction in
performance.
The data on the disk may have become fragmented. Backup all
your data and use a disk compaction utility to reorganize the
files on your disk.
If you cannot access data on your hard disk or you are seeing
read/write errors, the disk may have a physical problem.
Contact your Authorized EPSON Servicer or the EPSON
Connection.
Software Problems
The application program does not start.
Check that you are following the correct procedure for starting
the program and that it is installed correctly. If you do not have
a hard disk, make sure the correct diskette is in the diskette
drive. If you need help, contact your software manufacturer.
The application program is having trouble reading a
key
disk.
You may be running an application that requires a slower
operating speed. You need to change the system speed using a
simple keyboard command. See Chapter 2 for information on
setting the processor speed.
The application program is having trouble reading from or
writing to the hard disk drive.
If you have enabled the Fixed Disk Timeout option in
SETUP, your application may be timing out during the few
second delay when the hard disk drive returns to its operating
speed after being in standby mode. Disable this option in
SETUP (see Chapter 1).
5-10 Troubleshooting