Epson C11C294131BZ User Manual - Page 69
Problems and Solutions, Power Supply, Power is not being supplied
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Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See "Running the Self Test" on page 1-10. If the self test works properly the problem probably lies in the computer, the software, or the interface cable. If the self test does not work, contact your dealer or qualified service person for assistance. Note: If you are an experienced user or a programmer, you can print a hexadecimal dump to isolate communication problems between the printer and computer. To print a hex dump, turn off the printer. Next, hold down the LF/FF and FONT buttons while you turn on the printer. Then send data from your computer. The printer prints all the codes it receives in hexadecimal format. Power Supply Power is not being supplied The lights on the control panel do not go on. Check that the power cord is properly plugged into the electrical outlet. If the electrical outlet is controlled by an outside switch or automatic timer, use a different outlet. Plug another electrical device, such as a lamp, into the outlet to determine whether the outlet is operating properly. 3-2 Troubleshooting