Epson C11C573081BA Quick Reference Guide - Page 12

Lights Red paper light and red ink light flash Green power light is off and red paper light and red ink light are flashing Explanation Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on. If the lights are still on, contact your dealer or Epson as described on your Start Here sheet. The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or Epson as described on your Start Here sheet. Problems and Solutions You see banding (light lines). ■ The print head nozzles may need cleaning; see page 16. ■ Select a higher Quality Option setting; see page 7. ■ Make sure the paper Type setting matches the paper you loaded; see page 10 for guidelines. ■ Make sure the printable side of the paper is face-up. It's usually shinier or whiter than the other side. ■ The ink cartridges may need replacing; see your on-screen User's Guide for instructions on replacing ink cartridges. ■ Run the Print Head Alignment utility; see your on-screen User's Guide for instructions. 12 Solving Problems