Epson CX4200 Quick Reference Guide - Page 36

Solving Problems, Error Indicators - stylus troubleshooting

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Page 36 highlights

Solving Problems If you have a problem with your Epson Stylus CX all-inone, check the lights on the control panel and the number or letter in the Copy window to diagnose the cause. You can also check "Problems and Solutions" on page 38 for basic troubleshooting suggestions, or double-click the User's Guide icon on your computer desktop for more detailed help. See these sections: ■ "Error Indicators" (below) ■ "Problems and Solutions" on page 38 ■ "Where To Get Help" on page 40 Error Indicators Light: status Copy window status Cause Solution P On: Flashing - b Error: On No paper is loaded in the sheet feeder. Load paper in the sheet feeder. Then press x Start Color to continue or y Stop to cancel. See page 4. - Multiple pages have Remove and reload the paper. been fed into the Then press x Start Color to sheet feeder. continue or y Stop to cancel. See page 4. b Error: Flashing - Paper is jammed. See page 38. B Ink: Flashing - An ink cartridge is running low on ink. See "Replacing Ink Cartridges" on page 31. B Ink: On - An ink cartridge is empty or not installed correctly. See "Replacing Ink Cartridges" on page 31. 36 Solving Problems

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36
Solving Problems
Solving Problems
If you have a problem with your Epson Stylus CX all-in-
one, check the lights on the control panel and the number
or letter in the
Copy
window to diagnose the cause.
You can also check “Problems and Solutions” on page 38
for basic troubleshooting suggestions, or double-click the
User’s Guide
icon on your computer desktop for more
detailed help.
See these sections:
■
“Error Indicators” (below)
■
“Problems and Solutions” on page 38
■
“Where To Get Help” on page 40
Error Indicators
Light: status
Copy window
status
Cause
Solution
P
On
: Flashing
b
Error
: On
—
No paper is loaded in
the sheet feeder.
Load paper in the sheet feeder.
Then press
x
Start Color
to
continue or
y
Stop
to cancel.
See page 4.
—
Multiple pages have
been fed into the
sheet feeder.
Remove and reload the paper.
Then press
x
Start Color
to
continue or
y
Stop
to cancel.
See page 4.
b
Error
: Flashing
—
Paper is jammed.
See page 38.
B
Ink
: Flashing
—
An ink cartridge is
running low on ink.
See “Replacing Ink Cartridges”
on page 31.
B
Ink
: On
—
An ink cartridge is
empty or not installed
correctly.
See “Replacing Ink Cartridges”
on page 31.