Epson ES-865 Notices and Warranty for U.S. and Canada - Page 1

English Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Epson America, Inc. Located at: 3840 Kilroy Airport Way, MS 3-13, Long Beach, CA 90806-2469 Telephone: (562) 981-3840 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.906. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Epson® Type of Product: Color image scanner Model: J381D Marketing Name: ES-865 Epson America, Inc. Limited Warranty A. What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail purchaser that the Epson product covered by this limited warranty statement, if purchased and operated only in the United States, Canada, or Puerto Rico, will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. For warranty service, you may be required to provide proof of the date of original purchase. B. What Epson Will Do To Correct Problems: Should your Epson product require service during the warranty period, please call the Epson ConnectionSM at (562) 276-4382 (U.S.), or (905) 709-3839 (Canada), for warranty repair instructions and return authorization. An Epson service technician will provide telephone diagnostics to determine whether the product requires service. If warranty service is required, Epson will, at its option, exchange or repair the product without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in the United States, Canada, or Puerto Rico. Epson will replace the product with the same or a comparable product refurbished to the Epson standard of quality. (The replacement product may not include promotional materials, accessories, documentation, manuals, software, or cables.) You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or credit card number to secure the cost of the replacement product in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your product to Epson or its authorized service center, where the product will be repaired and sent back to you. You are responsible for securely packaging the product and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the product or a part, the item replaced becomes Epson property. If service cannot be provided on the product for any reason and Epson no longer sells the same model, Epson will replace your product with a model of equal or superior value. Exchanged products and parts assume the remaining warranty period of your original product covered by this limited warranty, which may be new or remanufactured to Epson standards. C. What This Warranty Does Not Cover: 1. Use outside the United States, Canada, or Puerto Rico. 2. Any damage caused by or any service for third-party software, applications, parts, components, or peripheral devices added to the Epson product after its shipment from Epson (e.g., dealer or user-added boards, components, or cables). 3. Damage to photos or other materials scanned.