Epson ET-2850 Users Guide
Epson ET-2850 Manual
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- Epson ET-2850 | Users Guide - Page 1
ET-2850 User's Guide - Epson ET-2850 | Users Guide - Page 2
- Epson ET-2850 | Users Guide - Page 3
Contents ET-2850 User's Guide...11 Product Basics ...12 Product Epson Smart Panel Mobile App 20 Voice-activated Printing ...20 Epson Connect Solutions for Smartphones, Tablets, and More 21 Setting Up Epson Connect Services 22 Using Epson Email Print ...22 Using Epson Remote Print ...23 Using Epson - Epson ET-2850 | Users Guide - Page 4
Paper in the Rear Paper Feeder 47 Paper Loading Capacity ...52 Double-sided Printing Capacity ...53 Borderless Paper Type Compatibility 55 Compatible Epson Papers...56 Selecting the Paper Settings - Control Panel 58 Paper or Media Type Settings - Control Panel 59 Paper or Media Type Settings - Epson ET-2850 | Users Guide - Page 5
Settings - Windows 90 Changing the Language of the Printer Software Screens 91 Changing Automatic Update Options 92 Printing with the Built-in Epson Driver - Windows 10 S 93 Selecting Print Settings - Windows 10 S 94 Printing on a Mac ...98 Selecting Basic Print Settings - Mac 99 Print Quality - Epson ET-2850 | Users Guide - Page 6
ScanSmart 121 Saving a Scan ...124 Attaching a Scan to Email...125 Sending a Scan to a Cloud Service 126 Printing a Scan ...127 Selecting Epson ScanSmart Settings 129 Changing the Epson Product...129 Changing the Scan Settings ...130 Changing the File Name Settings 132 Changing the Save Settings - Epson ET-2850 | Users Guide - Page 7
Levels - Mac...152 Disabling Special Offers with Windows 153 Purchase Epson Ink ...154 Ink Bottle Part Numbers...154 Refilling the Ink Tanks Aligning the Print Head Using the Product Control Panel 175 Cleaning the Paper Guide ...176 Cleaning the Print Head Path ...179 Checking the Number of Sheets - Epson ET-2850 | Users Guide - Page 8
Window 202 Wireless Network Connection is Unstable on a Mac 202 Cannot Print Over a Network...202 Cannot Scan Over a Network ...204 Solving Copying Problems ...205 Product Makes Noise, But Nothing Copies 205 Product Makes Noise When It Sits for a While 206 Copies Have Incorrect or Faint Colors - Epson ET-2850 | Users Guide - Page 9
...228 Scanning Software Does Not Operate Correctly 229 Cannot Start Epson Scan 2 ...229 Scanning is Slow ...230 Cannot Send Scans to a Cloud Service 231 Solving Scanned Image Quality Problems 231 Image Consists of a Few Dots Only 231 Line of Dots Appears in All Scanned Images 232 Straight - Epson ET-2850 | Users Guide - Page 10
Safety Instructions 252 FCC Compliance Statement...253 Binding Arbitration and Class Waiver 254 Trademarks ...257 Copyright Notice...257 libTIFF Software Acknowledgment 258 A Note Concerning Responsible Use of Copyrighted Materials 259 Default Delay Times for Power Management for Epson Products - Epson ET-2850 | Users Guide - Page 11
ET-2850 User's Guide Welcome to the ET-2850 User's Guide. For a printable PDF copy of this guide, click here. 11 - Epson ET-2850 | Users Guide - Page 12
AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on - Epson ET-2850 | Users Guide - Page 13
Product Parts - Front 1 Rear paper feeder 2 Paper support 3 Feeder guard 4 Edge guides 5 Output tray Parent topic: Product Parts Locations 13 - Epson ET-2850 | Users Guide - Page 14
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Scanner unit 4 Control panel 14 - Epson ET-2850 | Users Guide - Page 15
1 Ink tank cover 2 Ink tanks 3 Ink tank unit 4 Print head Parent topic: Product Parts Locations Product Parts - Back 1 Rear cover (duplexer) 2 AC inlet 3 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control - Epson ET-2850 | Users Guide - Page 16
Control Panel Buttons and Lights 1 power button and light 2 home button 3 LCD screen 4 help button 5 stop button 6 back button 7 Arrow buttons and OK button 8 reset button 9 start button The LCD Screen Status Icon Information Parent topic: Using the Control Panel 16 - Epson ET-2850 | Users Guide - Page 17
The LCD Screen 1 Displays the network connection status 2 Press an arrow button to scroll left or right 3 Menu options 4 Displays available button actions Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product - Epson ET-2850 | Users Guide - Page 18
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To scroll through the characters, press the arrow buttons. • To make a selection, press the OK button. • To change the character case or type, select A1# or press the reset button. - Epson ET-2850 | Users Guide - Page 19
You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button. 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available - Epson ET-2850 | Users Guide - Page 20
). 4. Do one of the following: • If you haven't set up your product, open Epson Smart Panel and follow the instructions to set up your product. • If your product is already set up, open Epson Smart Panel and select your Epson product, if necessary. Now you are ready to print, copy, or scan with your - Epson ET-2850 | Users Guide - Page 21
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services Using Epson Email Print Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Related tasks Using AirPrint Android - Epson ET-2850 | Users Guide - Page 22
control panel. 1. Press the home button, if necessary. 2. Select Settings > Epson Connect Services. You see this screen: 3. Press the OK button to select Register/Delete. 4. Press the OK button to select Yes. 5. Follow the instructions on your screen to activate your product's email address. Parent - Epson ET-2850 | Users Guide - Page 23
Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote - Epson ET-2850 | Users Guide - Page 24
account and register your product to the Epson Connect service. Note: Make a note of your instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson - Epson ET-2850 | Users Guide - Page 25
topic: Product Basics Related references Paper Source Settings Options Related topics Wi-Fi Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your - Epson ET-2850 | Users Guide - Page 26
5 and above, your device automatically uses the built-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi Networking print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, - Epson ET-2850 | Users Guide - Page 27
Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Epson Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product - Epson ET-2850 | Users Guide - Page 28
on your Android device, select Printing, and enable the Mopria Print Service, if necessary. 4. Connect your Android device to the same wireless select Print. Then select All printers, select your Epson product, adjust your print settings, and print. Parent topic: Product Basics Related topics Wi-Fi - Epson ET-2850 | Users Guide - Page 29
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson ET-2850 | Users Guide - Page 30
router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the - Epson ET-2850 | Users Guide - Page 31
instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson it manually. Note: To enter the wireless network name manually, select - Epson ET-2850 | Users Guide - Page 32
7. Enter your wireless password (or network name and then password). • To scroll through the characters, press the arrow buttons. • To make a selection, press the OK button. • To change the character case or type, select A1# or press the reset button. • To move the cursor to the left or right, - Epson ET-2850 | Users Guide - Page 33
using the control panel and then select Connect Smartphone to Product Already Connected to Wi-Fi in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup instructions. Your product is now connected to a wireless network and set up for use with the - Epson ET-2850 | Users Guide - Page 34
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct (Simple AP) Mode Parent topic: Wi-Fi Networking Enabling Wi-Fi - Epson ET-2850 | Users Guide - Page 35
1. Press the home button, if necessary. 2. Press the arrow buttons to select Wi-Fi Setup and press the OK button. You see this screen: 3. Press the arrow buttons to select Wi-Fi Direct and press the OK button. 4. Press the OK button twice. The product information is displayed on the LCD screen. 35 - Epson ET-2850 | Users Guide - Page 36
to select your product. Skip to step 7. • To connect without using the Epson Smart Panel app, press the left arrow button and go to the next step. Scan the QR code with the camera app on your device and follow the instructions on your device. • For other types of devices, select Other OS Devices - Epson ET-2850 | Users Guide - Page 37
Push Button Setup (WPS) and press the OK button. 6. Follow the instructions on the LCD screen to complete WPS setup. If the network connection is successful print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home - Epson ET-2850 | Users Guide - Page 38
status sheet. If you want to cancel the operation, press the stop button. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Printing a Network Connection Report You can print a network connection report to view solutions to any - Epson ET-2850 | Users Guide - Page 39
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson ET-2850 | Users Guide - Page 40
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson ET-2850 | Users Guide - Page 41
raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson ET-2850 | Users Guide - Page 42
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson ET-2850 | Users Guide - Page 43
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson ET-2850 | Users Guide - Page 44
is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 44 - Epson ET-2850 | Users Guide - Page 45
the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting - Epson ET-2850 | Users Guide - Page 46
your product software from the Epson website using the instructions on the Start Here sheet. problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services - Epson ET-2850 | Users Guide - Page 47
Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings - Control Panel Paper or Media Type Settings 1. Flip the feeder guard forward, then raise the paper support. 2. Slide the edge guides out all the way. 47 - Epson ET-2850 | Users Guide - Page 48
curl photo paper. 4. Do one of the following: • Insert paper, glossy or printable side up and short edge first, at the center of the paper support. Note: If you have set the long edge as the width of a user-defined paper size, load paper long edge first. • Load up to 10 - Epson ET-2850 | Users Guide - Page 49
as shown. Note: Automatic 2-sided printing is not available for pre-punched paper. • To load a sheet of paper longer than legal size, close the paper support and output tray, then flatten the leading edge of the paper as shown. 5. Slide the edge - Epson ET-2850 | Users Guide - Page 50
6. Tilt the feeder guard until part A is not touching the paper. Note: The feeder guard is designed to stop halfway to prevent paper feed problems. Tilt it until it stops. Do not place objects on the feeder guard. Doing so may prevent paper from feeding. 7. If prompted by the product's - Epson ET-2850 | Users Guide - Page 51
load paper above the arrow mark inside the edge guides. • Fan and align the edges of the printout. • Paper feed problems may occur frequently for manual 2-sided printing when envelopes before loading. If you have trouble loading a stack of envelopes, instructions. Parent topic: Loading Paper 51 - Epson ET-2850 | Users Guide - Page 52
of the rear paper feeder. Paper type Plain paper Copy paper Letterhead paper Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Loading capacity Letter (8.5 × 11 inches [216 × 279 mm]), Executive - Epson ET-2850 | Users Guide - Page 53
Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Value Photo Paper Glossy Epson Premium Printing Capacity You can print double-sided using Auto or Manual mode on the following paper types and sizes. 53 - Epson ET-2850 | Users Guide - Page 54
Paper type Size Double-sided printing capacity Auto Manual Plain paper Copier paper Letterhead paper Letter (8.5 × 11 inches [ 279 mm]) 100 sheets 30 sheets Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Premium Letter (8.5 × 11 inches - Epson ET-2850 | Users Guide - Page 55
Pro Paper • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Presentation Paper Matte • Epson Value Photo - Epson ET-2850 | Users Guide - Page 56
Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson 216 × 279 mm]) Part number S041586-ET S041586 S450218-4 S450217-4 S041062 S041467 S041257 S042180 S041568 Sheet count - Epson ET-2850 | Users Guide - Page 57
210 × 297 mm]) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 - Epson ET-2850 | Users Guide - Page 58
Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. Note: These settings appear automatically when paper is inserted when you set the Paper Setup Auto Display setting to On. 1. Press the home button, if necessary. - Epson ET-2850 | Users Guide - Page 59
Settings - Control Panel Paper or Media Type Settings - Printing Software For this paper Plain paper Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Select this paper Type or Media Type setting Plain Paper / Bright White Paper - Epson ET-2850 | Users Guide - Page 60
Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Epson Presentation Paper Matte Presentation Paper Matte Note: The settings listed here are available only - Epson ET-2850 | Users Guide - Page 61
Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Settings option Paper Setting A4/Letter Auto Switching Error Notice Paper Setup Auto Display Available settings Various On Off Paper Size Notice Paper Type Notice On Off Description - Epson ET-2850 | Users Guide - Page 62
up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals 1. Open the document cover. Note: If - Epson ET-2850 | Users Guide - Page 63
Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: When placing bulky originals such as books - Epson ET-2850 | Users Guide - Page 64
. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Load the paper you want to print on in the product. 2. Place your original document or photo on the scanner glass - Epson ET-2850 | Users Guide - Page 65
6. Press the left or right arrow button to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. Press the OK button to view the print settings for the copies. You see a screen like this: 8. Press the down arrow button to view the individual settings. You see - Epson ET-2850 | Users Guide - Page 66
ready to copy, press the start button. Note: To cancel copying, press the stop button. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related tasks Placing Originals on the Scanner Glass Related topics Loading Paper Copying Options Select the copying options you - Epson ET-2850 | Users Guide - Page 67
Copying option Reduce/Enlarge Available settings Actual Size Auto Fit Custom Size Original Size Multi-Page Custom 100% and other conversions 25 - 400 in 1% increments Various sizes Single Page 2-up Quality Standard High ID Card Copy Off On Borderless Copy Off On Standard Medium Minimum - Epson ET-2850 | Users Guide - Page 68
support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing - Epson ET-2850 | Users Guide - Page 69
Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, - Epson ET-2850 | Users Guide - Page 70
4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5. If you are printing a borderless photo, select - Epson ET-2850 | Users Guide - Page 71
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references - Epson ET-2850 | Users Guide - Page 72
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson ET-2850 | Users Guide - Page 73
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 73 - Epson ET-2850 | Users Guide - Page 74
OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related - Epson ET-2850 | Users Guide - Page 75
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that - Epson ET-2850 | Users Guide - Page 76
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson ET-2850 | Users Guide - Page 77
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. - Epson ET-2850 | Users Guide - Page 78
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson ET-2850 | Users Guide - Page 79
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson ET-2850 | Users Guide - Page 80
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can - Epson ET-2850 | Users Guide - Page 81
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the - Epson ET-2850 | Users Guide - Page 82
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset - Epson ET-2850 | Users Guide - Page 83
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button. 83 - Epson ET-2850 | Users Guide - Page 84
- Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond - Epson ET-2850 | Users Guide - Page 85
Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases - Epson ET-2850 | Users Guide - Page 86
Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with - Epson ET-2850 | Users Guide - Page 87
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing with Windows - Epson ET-2850 | Users Guide - Page 88
1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your - Epson ET-2850 | Users Guide - Page 89
4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with Windows Locked Setting - Epson ET-2850 | Users Guide - Page 90
Setting Multi-Page Options Off 2-Up 4-Up 6-Up 8-Up 9-Up 16-Up Description Prohibits multi-page settings Allows printing of 2 pages on one sheet of paper Allows printing of 4 pages on one sheet of paper Allows printing of 6 pages on one sheet of paper Allows printing of 8 pages on one sheet of - Epson ET-2850 | Users Guide - Page 91
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the - Epson ET-2850 | Users Guide - Page 92
You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you - Epson ET-2850 | Users Guide - Page 93
the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 - Epson ET-2850 | Users Guide - Page 94
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer - Epson ET-2850 | Users Guide - Page 95
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 95 - Epson ET-2850 | Users Guide - Page 96
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson ET-2850 | Users Guide - Page 97
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 97 - Epson ET-2850 | Users Guide - Page 98
. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 98 - Epson ET-2850 | Users Guide - Page 99
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document - Epson ET-2850 | Users Guide - Page 100
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson ET-2850 | Users Guide - Page 101
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as - Epson ET-2850 | Users Guide - Page 102
checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options. Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related - Epson ET-2850 | Users Guide - Page 103
Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you - Epson ET-2850 | Users Guide - Page 104
Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet - Epson ET-2850 | Users Guide - Page 105
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 105 - Epson ET-2850 | Users Guide - Page 106
4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Related references Double-sided Printing Capacity Double- - Epson ET-2850 | Users Guide - Page 107
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles - Epson ET-2850 | Users Guide - Page 108
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color - Epson ET-2850 | Users Guide - Page 109
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print - Epson ET-2850 | Users Guide - Page 110
Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning - Epson ET-2850 | Users Guide - Page 111
Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, - Epson ET-2850 | Users Guide - Page 112
app and select a print menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson Smart Panel Mobile App Printing with Epson Photo+ You can print photos, CD/DVD labels, and more using a variety of layouts - Epson ET-2850 | Users Guide - Page 113
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods - Epson ET-2850 | Users Guide - Page 114
manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Do one of - Epson ET-2850 | Users Guide - Page 115
tasks Placing Originals on the Scanner Glass Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 - Epson ET-2850 | Users Guide - Page 116
7. Click Close to close the Event Manager window. Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them - Epson ET-2850 | Users Guide - Page 117
with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select - Epson ET-2850 | Users Guide - Page 118
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this: 118 - Epson ET-2850 | Users Guide - Page 119
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson ET-2850 | Users Guide - Page 120
You see an Epson Scan 2 window like this: 120 - Epson ET-2850 | Users Guide - Page 121
the on-screen instructions to scan and save your original. Parent topic: Starting a Scan Related tasks Using the Epson Smart Panel Mobile App Scanning a Document in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens - Epson ET-2850 | Users Guide - Page 122
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN. 122 - Epson ET-2850 | Users Guide - Page 123
scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically detected, the following enhancement options are available: • Auto Color Enhancement - Epson ET-2850 | Users Guide - Page 124
an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals - Epson ET-2850 | Users Guide - Page 125
save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to services such as Gmail are not supported. If you see an error message, your email app may not be compatible and you will need to save the scans and manually - Epson ET-2850 | Users Guide - Page 126
. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action - Epson ET-2850 | Users Guide - Page 127
3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may click the checkbox. 5. Click Send. Parent topic: Scanning a Document in Epson ScanSmart Printing a Scan You can print your scanned image and save the scanned file to your - Epson ET-2850 | Users Guide - Page 128
and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of - Epson ET-2850 | Users Guide - Page 129
Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to - Epson ET-2850 | Users Guide - Page 130
product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto - Epson ET-2850 | Users Guide - Page 131
You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings 131 - Epson ET-2850 | Users Guide - Page 132
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 132 - Epson ET-2850 | Users Guide - Page 133
: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button. 133 - Epson ET-2850 | Users Guide - Page 134
You see a screen like this: 2. Click the Save Settings tab. 134 - Epson ET-2850 | Users Guide - Page 135
the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options 135 - Epson ET-2850 | Users Guide - Page 136
Setting General Options Generate PDF/A File Create file with all pages Compression Level Description Creates a PDF that conforms to PDF/A-1 standards Saves all pages as one file Selects the compression level for color or grayscale images JPEG Options Setting Image Quality Options Options - - Epson ET-2850 | Users Guide - Page 137
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. - Epson ET-2850 | Users Guide - Page 138
Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in - Epson ET-2850 | Users Guide - Page 139
You see this window: 139 - Epson ET-2850 | Users Guide - Page 140
Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab - Epson ET-2850 | Users Guide - Page 141
Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each - Epson ET-2850 | Users Guide - Page 142
Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, - Epson ET-2850 | Users Guide - Page 143
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure - Epson ET-2850 | Users Guide - Page 144
setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the - Epson ET-2850 | Users Guide - Page 145
the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For - Epson ET-2850 | Users Guide - Page 146
will double the image size later, change the Resolution setting to 600 dpi. • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi - Epson ET-2850 | Users Guide - Page 147
Levels Purchase Epson Ink Refilling the Ink Tanks Related concepts Print Head Maintenance Ink Safety Precautions Note: Epson strongly recommends inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks - Epson ET-2850 | Users Guide - Page 148
ink gets into your eyes, flush them immediately with water. If discomfort or problems persist, see a doctor immediately. If ink gets into your mouth, spit Do not maintain low ink levels for extended periods of time. • Epson recommends filling an ink tank to the upper line before resetting the ink - Epson ET-2850 | Users Guide - Page 149
may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle. Ink Bottle and Ink Tank Information • To maintain optimum print head performance, some ink is - Epson ET-2850 | Users Guide - Page 150
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson ET-2850 | Users Guide - Page 151
You see a window like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink - Epson ET-2850 | Users Guide - Page 152
Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels - Epson ET-2850 | Users Guide - Page 153
Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows - Epson ET-2850 | Users Guide - Page 154
use the ink by the date printed on the package: Ink color Black Cyan Magenta Yellow Part number 502120 502220 502320 502420 Parent topic: Purchase Epson Ink Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you begin. You can - Epson ET-2850 | Users Guide - Page 155
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson ET-2850 | Users Guide - Page 156
4. Open the ink tank cover. 5. Read the precautions on the screen and then proceed to the next screen. 6. Open the cap for the ink tank you are going to fill. Note: Make sure that the color of the ink tank matches the ink color that you want to refill. 156 - Epson ET-2850 | Users Guide - Page 157
. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 8. Position the top of the ink bottle with - Epson ET-2850 | Users Guide - Page 158
9. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. If the ink has reached the upper line of the tank, do not remove and - Epson ET-2850 | Users Guide - Page 159
10. When the ink tank is full, remove the ink bottle and securely close the ink bottle cap. Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 11. - Epson ET-2850 | Users Guide - Page 160
the Home screen, then select Maintenance > Set Ink Level. Follow the on-screen instructions to reset the ink level for the colors you refilled. Even if you do not level immediately. Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related tasks Checking Ink Levels on Your Product 160 - Epson ET-2850 | Users Guide - Page 161
or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Cleaning the Print Head Path Checking the Number of Sheets Fed Print - Epson ET-2850 | Users Guide - Page 162
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if - Epson ET-2850 | Users Guide - Page 163
. Select No and press the OK button. • If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head. • If most lines are missing or not printed, most of the nozzles are clogged. Select No and - Epson ET-2850 | Users Guide - Page 164
3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson ET-2850 | Users Guide - Page 165
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish. 165 - Epson ET-2850 | Users Guide - Page 166
• If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle - Epson ET-2850 | Users Guide - Page 167
4. Select Maintenance > Head Cleaning. 5. Press the start button to clean the print head. You see a message on the LCD screen during the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you - Epson ET-2850 | Users Guide - Page 168
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. 168 - Epson ET-2850 | Users Guide - Page 169
• If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head. • If almost the entire pattern is missing, select No and press the OK button and then run a - Epson ET-2850 | Users Guide - Page 170
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. - Epson ET-2850 | Users Guide - Page 171
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. 171 - Epson ET-2850 | Users Guide - Page 172
may cause the ink pads to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Power Cleaning Using the Product Control Panel Power Cleaning Using a Computer Utility Parent topic: Print Head Maintenance - Epson ET-2850 | Users Guide - Page 173
button, if necessary. 4. Select Maintenance > Power Cleaning. 5. Follow the instructions on the LCD screen to run the Power Cleaning. A confirmation is displayed running the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related concepts Print Head - Epson ET-2850 | Users Guide - Page 174
your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Power Cleaning. You see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is finished, run a nozzle check. 174 - Epson ET-2850 | Users Guide - Page 175
again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related concepts Print Head Cleaning Print Head Nozzle Check Related references Where to Get Help Related topics Loading - Epson ET-2850 | Users Guide - Page 176
Head Alignment Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Cleaning the Print Head Path Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper - Epson ET-2850 | Users Guide - Page 177
size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Select Maintenance > Paper Guide Cleaning. 3. Follow the on-screen instructions to clean the paper guide. 4. Repeat these steps as necessary until the paper comes out clean. 5. If the paper is still smeared - Epson ET-2850 | Users Guide - Page 178
6. Using a cotton swab, wipe off any ink smears on the part shown in the illustration below. Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. Do not touch the flat white cable, the translucent film, or the ink tubes inside the product. 7. - Epson ET-2850 | Users Guide - Page 179
Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: • Several cotton swabs • ¼ cup (59 ml) water - Epson ET-2850 | Users Guide - Page 180
Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the product. Doing so may cause a malfunction. 180 - Epson ET-2850 | Users Guide - Page 181
6. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 181 - Epson ET-2850 | Users Guide - Page 182
the power cord, and turn on the product. Parent topic: Adjusting Print Quality Related concepts Power Cleaning Print Head Alignment Related tasks Cleaning the Paper Guide Checking the Number of Sheets Fed You can view an option that displays the number of sheets of paper that have fed through the - Epson ET-2850 | Users Guide - Page 183
Note: You can also view the number of sheets of paper fed through the product by printing a nozzle check. Checking the Number of Sheets on the LCD Screen Checking the Sheet Counter - Windows Checking the Sheet Counter - Mac Parent topic: Adjusting Print Quality Related concepts Print Head Nozzle - Epson ET-2850 | Users Guide - Page 184
: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed Checking the Sheet Counter - Mac You can check the number of sheets of - Epson ET-2850 | Users Guide - Page 185
You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed 185 - Epson ET-2850 | Users Guide - Page 186
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, - Epson ET-2850 | Users Guide - Page 187
7. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 8. Close the document cover. Parent topic: Cleaning and Transporting - Epson ET-2850 | Users Guide - Page 188
• When storing or transporting an ink bottle after it has been opened, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and - Epson ET-2850 | Users Guide - Page 189
7. Secure the print head to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 8. Make sure the ink tank caps are securely closed and close the ink tank cover. 189 - Epson ET-2850 | Users Guide - Page 190
and resist a little as a precaution against injuring your fingers. Continue to close the scanner unit even if you feel some resistance. 10. Close the paper support, feeder guard, and output tray. Then lower the control panel by gently pushing the panel down. 190 - Epson ET-2850 | Users Guide - Page 191
11. Place the product in a plastic bag and fold the bag closed. 12. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when - Epson ET-2850 | Users Guide - Page 192
Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your - Epson ET-2850 | Users Guide - Page 193
.14.x, 10.15.x, or 11.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Viewing the Help Screen You can view troubleshooting or how-to topics on the LCD - Epson ET-2850 | Users Guide - Page 194
replaced. Contact Epson for support. (W-01 service life. Contact Epson for support. instructions. (I-41) The Paper Setup Auto Display option is disabled. You must enable Paper Setup Auto Display to use AirPrint. (I-60) Your computer may not support WSD (Web Services Epson for support. The Epson - Epson ET-2850 | Users Guide - Page 195
Related topics Wi-Fi Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Message Appears Prompting 2. Select the colors that you refilled on the LCD screen. 3. Follow the instructions on the LCD screen to reset the ink levels. Note: The product has a - Epson ET-2850 | Users Guide - Page 196
or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Uninstall Your Product Software Print Head Cleaning Power Cleaning Print Head Alignment - Epson ET-2850 | Users Guide - Page 197
the power cord, plug the power cord back in, then turn your product on and off again using the power button. Parent topic: Solving Setup Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time - Epson ET-2850 | Users Guide - Page 198
contact Epson for help. Parent topic: Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also - Epson ET-2850 | Users Guide - Page 199
Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a GHz. See your router documentation or contact your internet service provider for instructions. • Verify that your router or access point is - Epson ET-2850 | Users Guide - Page 200
broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has password. See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode - Epson ET-2850 | Users Guide - Page 201
Download your product software from the Epson website using the instructions on the Start Here sheet. • router documentation or contact your internet service provider for instructions. • Check to see if your cannot access any website, there is a problem on the computer. Check the network connection - Epson ET-2850 | Users Guide - Page 202
as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Wireless Network Connection is Unstable on a Mac If you connected a device - Epson ET-2850 | Users Guide - Page 203
determine the cause of the problem. • If you are set the IP address manually. • Make sure your service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions EPSON Status Monitor 3 (Windows) or EPSON - Epson ET-2850 | Users Guide - Page 204
a Network If you have problems scanning over a network, documentation or contact your internet service provider for instructions. • If you are Epson Scan 2 again. • Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility: Windows 10: Click and select EPSON > Epson - Epson ET-2850 | Users Guide - Page 205
router or access point. Parent topic: Solving Network Problems Related concepts Scan Resolution Guidelines Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting - Epson ET-2850 | Users Guide - Page 206
correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits in the correct direction and slide the edge guides to the edges of the paper. Parent topic: Solving Copying - Epson ET-2850 | Users Guide - Page 207
Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. • If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feeder. Slide the edge guides against the edge of - Epson ET-2850 | Users Guide - Page 208
instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper Specifications Paper Jam Problems Inside the Product Paper Jam Problems the Rear Paper Feeder Cleaning the Paper Guide Paper Jam Problems Inside the Product If you see a - Epson ET-2850 | Users Guide - Page 209
3. Open the scanner unit with both hands until it locks and remove any jammed paper inside. 209 - Epson ET-2850 | Users Guide - Page 210
and resist a little as a precaution against injuring your fingers. Continue to close the scanner unit even if you feel some resistance. Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using the Product 210 - Epson ET-2850 | Users Guide - Page 211
Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here. 1. Cancel the print job, if - Epson ET-2850 | Users Guide - Page 212
Related tasks Loading Paper in the Rear Paper Feeder Cancelling Printing Using the Product Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject - Epson ET-2850 | Users Guide - Page 213
manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited. • Run - Epson ET-2850 | Users Guide - Page 214
Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 10: Click and select Epson Software > Epson Printer Connection Checker. • Windows 8.x: Navigate to the Apps screen and select the Epson Printer Connection Checker icon. • Windows 7: Click and - Epson ET-2850 | Users Guide - Page 215
open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned documentation or contact your internet service provider for instructions. For the fastest printing, - Epson ET-2850 | Users Guide - Page 216
or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac - Epson ET-2850 | Users Guide - Page 217
the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these - Epson ET-2850 | Users Guide - Page 218
check the ink levels. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Head the product. • Load paper in the correct direction and slide the edge guides against the edges of the paper. You can use the preview option in your - Epson ET-2850 | Users Guide - Page 219
image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings - Epson ET-2850 | Users Guide - Page 220
using the printer software for this product. Check the product name at the top of the driver window. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Incorrect Image Size or Position If your printed image is the wrong size or in the wrong - Epson ET-2850 | Users Guide - Page 221
the recommended number of sheets. • Slide the edge guides against the edges of the paper. • Make sure the problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual - Epson ET-2850 | Users Guide - Page 222
the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. • When vertical banding appears or the paper by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Head - Epson ET-2850 | Users Guide - Page 223
the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson - Epson ET-2850 | Users Guide - Page 224
base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Print Head Alignment Check Windows Selecting Basic Print Settings - Mac Cleaning the Paper Guide Aligning the Print Head Using the Product Control Panel 224 - Epson ET-2850 | Users Guide - Page 225
ink inside the ink tubes. After running the utility, run a nozzle check to see if print quality has improved. • If you cannot solve the problem using head cleaning, you can print immediately from a Windows computer with a mixture of color inks to create composite black. Select the Use a Mixture of - Epson ET-2850 | Users Guide - Page 226
Feeder Aligning the Print Head Using the Product Control Panel Cleaning the Print Head Path Cleaning the Paper Guide Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems 226 - Epson ET-2850 | Users Guide - Page 227
Related concepts Print Head Cleaning Print Head Alignment Print Head Nozzle Check Related references Paper or Media Type Settings - Printing Software Related tasks Refilling the Ink Tanks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting - Epson ET-2850 | Users Guide - Page 228
head. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Send Scans to a Cloud Service - Epson ET-2850 | Users Guide - Page 229
reinstall the scanner software. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product - Epson ET-2850 | Users Guide - Page 230
and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Scan Resolution Guidelines Uninstall Your Product Software Related references Additional Scanning Settings - Advanced - Epson ET-2850 | Users Guide - Page 231
maintenance. Check the cloud service website for more information. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see - Epson ET-2850 | Users Guide - Page 232
to your original. • Keep the document cover closed to prevent dirt or dust from getting inside. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image - Epson ET-2850 | Users Guide - Page 233
to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • If the Image Type setting is Color or Grayscale, adjust the Contrast setting. • If the - Epson ET-2850 | Users Guide - Page 234
Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Related tasks Scanning in Epson Scan 2 Scanning a Document in Epson ScanSmart Characters are Not Recognized During Conversion - Epson ET-2850 | Users Guide - Page 235
Related tasks Placing Originals on the Scanner Glass Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 settings using the Epson Scan 2 Utility. 1. Do one of the following to start the - Epson ET-2850 | Users Guide - Page 236
2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system - Epson ET-2850 | Users Guide - Page 237
instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson does not solve a problem, contact Epson. Parent topic: Uninstall Your the Uninstaller utility from the Epson support website to uninstall your product - Epson ET-2850 | Users Guide - Page 238
technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting - Epson ET-2850 | Users Guide - Page 239
4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies - Epson ET-2850 | Users Guide - Page 240
. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Ink Specifications Dimension Specifications - Epson ET-2850 | Users Guide - Page 241
. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and - Epson ET-2850 | Users Guide - Page 242
mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Plain paper Weight* Note: Your product also supports compatible papers distributed by Epson. Select the link at the end of this topic to view a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Paper - Epson ET-2850 | Users Guide - Page 243
or the print quality may decline depending on the paper properties or quality. Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top - Epson ET-2850 | Users Guide - Page 244
Borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes 1 Left/right margins: 0.12 inch (3 mm) 2 Top/bottom: 0.12 inch (3 mm) 3 Reduced print quality area/left: 0.71 inch (18 mm) 4 Reduced print quality area/right: 1.61 - Epson ET-2850 | Users Guide - Page 245
8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included - Epson ET-2850 | Users Guide - Page 246
Color Ink life Temperature Black, Cyan, Magenta, Yellow Opened package: Use as soon as possible Unopened package: Use before the date on the package has expired Storage: -4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (-15 °C) Ink thaws and is usable after approximately 2 - Epson ET-2850 | Users Guide - Page 247
topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers; USB 3.0 cables are not supported) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE802.11 b/g/n; IEEE802.11n available only on the 20 - Epson ET-2850 | Users Guide - Page 248
WPA2 with support for WPA/WPA2 Personal WPA3-SAE (AES) 2.4 GHz Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b (B) This equipment contains the following wireless module: • Manufacturer: Seiko Epson Corporation • Type: J26H006 This product conforms to Part 15 of FCC Rules - Epson ET-2850 | Users Guide - Page 249
must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna - Epson ET-2850 | Users Guide - Page 250
Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General Product Safety - Epson ET-2850 | Users Guide - Page 251
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere - Epson ET-2850 | Users Guide - Page 252
do not attempt to service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service personnel under the Instructions • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. - Epson ET-2850 | Users Guide - Page 253
and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device - Epson ET-2850 | Users Guide - Page 254
joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement memorializes a transaction in - Epson ET-2850 | Users Guide - Page 255
MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any - Epson ET-2850 | Users Guide - Page 256
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson ET-2850 | Users Guide - Page 257
of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be - Epson ET-2850 | Users Guide - Page 258
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson ET-2850 | Users Guide - Page 259
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
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ET-2850 User's Guide