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Epson ET-3750U for ReadyPrint Users Guide - Page 179

Product Status Messages, EPSON Software Updater

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• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or later: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Related tasks Changing Automatic Update Options Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also see help information and how-to instructions on the screen. Press the home button, if necessary, and select the help button. LCD screen message Condition/solution The ReadyPrint service Make sure the product is connected to a network with Internet access. is unavailable due to a connection issue. The ReadyPrint service is unavailable due to an account issue. Error code: XXXXXX There may be an issue with your ReadyPrint account. Log in to your account to review its status. Printer is offline. Check the network connection and connect to the Internet to maintain the ReadyPrint service. The product has not been connected to the Internet for an extended period of time. Make sure the product is connected to a network with Internet access. Printer error. Turn on the A fatal error has occurred. Turn the product off and then back on again. If the printer again. See your error continues, check for a paper jam. If there is no paper jam, contact documentation for Epson for support. details. Paper out in XX. Load paper in the specified cassette. 179

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	13
Status Icon Information	14
Entering Characters on the LCD Screen	15
Changing LCD Screen Language	15
Adjusting the Screen Brightness	16
Turning Off the Operation Time Out Setting	17
Product Parts Locations	18
Product Parts - Front	19
Product Parts - Inside	21
Product Parts - Back	23
Using Power Saving Settings	23
Changing the Sleep Timer Settings	23
Changing the Power Off Timer Settings	25
Epson Connect Solutions for Smartphones, Tablets, and More	25
Setting Up Epson Connect Services	26
Using Epson Email Print	28
Using the Epson iPrint Mobile App	28
Using Epson Remote Print	29
Using Epson Scan to Cloud	29
Using AirPrint	30
Setting Up Printing on a Chromebook	31
Android Printing Using the Epson Print Enabler	31
Using Fire OS Printing	31
Using Windows 10 Mobile Printing	32
Using Epson Print and Scan App with Windows Tablets	32
Wi-Fi or Wired Networking	34
Network Security Recommendations	34
Wi-Fi Infrastructure Mode Setup	35
Selecting Wireless Network Settings from the Control Panel	36
Wi-Fi Direct Mode Setup	38
Enabling Wi-Fi Direct Mode	39
Wi-Fi Protected Setup (WPS)	40
Using WPS to Connect to a Network	41
Printing a Network Status Sheet	42
Printing a Network Connection Report	42
Network Connection Report Codes and Messages	44
Changing or Updating Network Connections	49
Accessing the Web Config Utility	49
Changing a USB Connection to a Wi-Fi Connection	50
Changing a Wi-Fi Connection to a Wired Network Connection	50
Connecting to a New Wi-Fi Router	51
Loading Paper	52
Loading Paper in the Cassette	52
Paper Loading Capacity	57
Double-sided Printing Capacity	58
Compatible Epson Papers	59
Borderless Paper Type Compatibility	61
Paper or Media Type Settings - Printing Software	62
Selecting the Paper Settings - Control Panel	62
Paper Type Settings - Control Panel	63
Selecting the Default Paper Source Settings	64
Paper Source Settings Options	65
Placing Originals on the Product	67
Placing Originals on the Scanner Glass	67
Placing Originals in the Automatic Document Feeder	68
ADF Original Document Specifications	70
Copying	72
Copying Documents or Photos	72
Copying Options	73
Printing from a Computer	75
Printing with Windows	75
Selecting Basic Print Settings - Windows	76
Print Quality Options - Windows	78
Multi-Page Printing Options - Windows	78
Selecting Double-sided Printing Settings - Windows	79
Double-sided Printing Options - Windows	81
Print Density Adjustments - Windows	82
Selecting Additional Layout and Print Options - Windows	83
Custom Color Correction Options - Windows	85
Image Options and Additional Settings - Windows	86
Header/Footer Settings - Windows	87
Selecting a Printing Preset - Windows	88
Selecting Extended Settings - Windows	89
Extended Settings - Windows	90
Printing Your Document or Photo - Windows	91
Locking Printer Settings - Windows	92
Locked Setting Options	94
Selecting Default Print Settings - Windows	95
Changing the Language of the Printer Software Screens	96
Changing Automatic Update Options	97
Printing with the Built-in Epson Driver - Windows 10 S	98
Selecting Print Settings - Windows 10 S	98
Printing on a Mac	102
Selecting Basic Print Settings - Mac	103
Print Quality Options - Mac	106
Print Options - Mac	106
Selecting Page Setup Settings - Mac	107
Selecting Print Layout Options - Mac	108
Selecting Double-sided Printing Settings - Mac	108
Double-sided Printing Options and Adjustments - Mac	110
Managing Color - Mac	110
Color Matching and Color Options - Mac	111
Selecting Printing Preferences - Mac	112
Printing Preferences - Mac	113
Printing Your Document or Photo - Mac	114
Checking Print Status - Mac	116
Cancelling Printing Using the Product	116
Scanning	117
Starting a Scan	117
Starting a Scan Using the Product Control Panel	117
Scanning to a Connected Computer	118
Setting Up a WSD Port (Windows 7/Windows Vista)	121
Control Panel Scanning Options	121
Changing Default Scan Job Settings	123
Starting a Scan Using the Epson Scan 2 Icon	123
Starting a Scan from a Scanning Program	125
Starting a Scan from a Smart Device	127
Scanning in Epson Scan 2	128
Additional Scanning Settings - Main Settings Tab	131
Additional Scanning Settings - Advanced Settings Tab	131
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	132
Image Format Options	133
Scan Resolution Guidelines	134
Refilling Ink	136
Ink Safety Precautions	136
Check Ink Levels	138
Checking Ink Levels on Your Product	138
Checking Ink Levels - Windows	139
Checking Ink Levels - Mac	140
Disabling Special Offers with Windows	142
Refilling the Ink Tanks	142
Maintenance Box Replacement	147
Adjusting Print Quality	149
Print Head Maintenance	149
Print Head Nozzle Check	149
Checking the Nozzles Using the Product Control Panel	150
Checking the Nozzles Using a Computer Utility	152
Print Head Cleaning	153
Cleaning the Print Head Using the Product Control Panel	154
Cleaning the Print Head Using a Computer Utility	155
Power Cleaning	158
Power Cleaning Using the Product Control Panel	158
Power Cleaning Using a Computer Utility	159
Print Head Alignment	160
Aligning the Print Head Using the Product Control Panel	161
Cleaning the Paper Guide	163
Cleaning the Print Head Path	163
Checking the Number of Sheets	166
Checking the Sheet Counter - Windows	166
Checking the Sheet Counter - Mac	167
Cleaning and Transporting Your Product	169
Cleaning Your Product	169
Cleaning the Paper Rollers	171
Transporting Your Product	174
Solving Problems	178
Checking for Software Updates	178
Product Status Messages	179
Message Appears Prompting You to Reset Ink Levels	182
Running a Product Check	182
Resetting Control Panel Defaults	184
Solving Setup Problems	185
Noise After Filling the Ink	185
Software Installation Problems	185
Control Panel Setup Problems	186
Solving Network Problems	186
Product Cannot Connect to a Wireless Router or Access Point	187
Network Software Cannot Find Product on a Network	188
Product Does Not Appear in Mac Printer Window	189
Wireless Network Connection is Unstable on a Mac	190
Cannot Print Over a Network	190
Cannot Scan Over a Network	191
Solving Copying Problems	192
Product Makes Noise, But Nothing Copies	193
Product Makes Noise When It Sits for a While	193
Solving Paper Problems	193
Paper Feeding Problems	193
Paper Jams Inside the Product	194
Paper Ejection Problems	194
Solving Problems Printing from a Computer	195
Nothing Prints	195
Product Icon Does Not Appear in Windows Taskbar	196
Printing is Slow	196
Solving Page Layout and Content Problems	198
Inverted Image	198
Too Many Copies Print	199
Blank Pages Print	199
Incorrect Margins on Printout	199
Border Appears on Borderless Prints	200
Incorrect Characters Print	201
Incorrect Image Size or Position	201
Slanted Printout	202
Solving Print Quality Problems	202
White or Dark Lines in Printout	203
Blurry or Smeared Printout	204
Faint Printout or Printout Has Gaps	205
Grainy Printout	206
Incorrect Colors	207
Solving Scanning Problems	208
Scanning Software Does Not Operate Correctly	208
Cannot Start Epson Scan 2	209
Solving Scanned Image Quality Problems	210
Image Consists of a Few Dots Only	210
Line of Dots Appears in All Scanned Images	210
Straight Lines in an Image Appear Crooked	211
Image is Distorted or Blurry	211
Image Colors are Patchy at the Edges	211
Image is Too Dark	212
Back of Original Image Appears in Scanned Image	212
Ripple Patterns Appear in an Image	212
Scanned Image Colors Do Not Match Original Colors	213
Scanned Image Edges are Cropped	213
Uninstall Your Product Software	213
Uninstalling Product Software - Windows	213
Uninstalling Product Software - Mac	215
Where to Get Help	215
Technical Specifications	217
Windows System Requirements	217
Mac System Requirements	218
Paper Specifications	218
Printable Area Specifications	220
Scanning Specifications	221
Automatic Document Feeder (ADF) Specifications	222
Ink Specifications	222
Dimension Specifications	223
Electrical Specifications	223
Environmental Specifications	224
Interface Specifications	224
Network Interface Specifications	224
Safety and Approvals Specifications	225
Notices	227
Important Safety Instructions	227
General Product Safety Instructions	227
Wireless Connection Safety Instructions	229
LCD Screen Safety Instructions	229
FCC Compliance Statement	230
Binding Arbitration and Class Waiver	230
Trademarks	234
Copyright Notice	234
libTIFF Software Acknowledgment	235
A Note Concerning Responsible Use of Copyrighted Materials	235
Default Delay Times for Power Management for Epson Products	236