Epson ET-4550 Quick Guide and Warranty - Page 4

Remove the auto-duplexer from the back of the printer and remove any jammed paper. Solving Network Problems If you have a network problem with your Epson® product, check the messages on the LCD screen to diagnose the cause of most problems. You can also check the basic troubleshooting suggestions below. For more in-depth troubleshooting, see your online User's Guide or FAQs at epson.com/support (U.S.) or epson.ca/support (Canada). ■ Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly. ■ Make sure the network supports an active 2.4 GHz frequency band. ■ Try restarting the router (turn it off and then on), then try to connect to it again. ■ Print a network status sheet from the product's control panel. Press if necessary and select Setup > Network Settings > Network Status > Print Status Sheet. Then press one of the x buttons. Check the signal strength. If it is poor, try moving the product closer to your router or access point. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet. ■ If your wireless router doesn't broadcast its network name (SSID), manually enter your wireless network name. ■ If your wireless router has security enabled, make sure you entered the WEP key or WPA passphrase correctly. ■ When using TCP/IP, make sure your network's DHCP option is enabled (your router manufacturer will be able to assist you with this setting). 4 Solving Network Problems