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Epson ET-5850U for ReadyPrint Users Guide - Page 281

LCD screen message, Condition/solution, Paper Setup Auto Display, Line Type, Dial Tone Detection

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LCD screen message Condition/solution Printer error. Contact Epson Support. The product may be damaged, but features such as scanning Non-printing features are available. are still available. Contact Epson for support. Printer error. For details, see your documentation. The product may be damaged. Contact Epson for support. Paper out in XX. Load paper. Paper Load the size and type of paper in the indicated paper source. Size: XX/Paper Type: XX The printer's borderless printing ink pad is nearing the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is near the end of its service life and the message will be displayed until the ink pad is replaced. Contact Epson for support. (To resume printing, press OK.) The printer's borderless printing ink pad has reached the end of its service life. It is not a userreplaceable part. Please contact Epson support. The ink pad is at the end of its service life. Turn off the product and contact Epson for support. You can still perform operations that do not use ink, such as scanning. Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation. AirPrint is not available when the Paper Setup Auto Display setting is turned off. Change the Paper Setup Auto Display setting to On. No dial tone detected. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. Use a # (hash) instead of the actual access code when entering an outside fax number. This makes the connection more secure. If you still cannot send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number.) Failed to receive faxes because the Press the Job/Status button, select Printer Status, and fax data capacity is full. Touch the resolve any printer errors that prevented faxes from printing. Job/Status at the bottom of the Home Make sure the product is connected to a computer or that an Screen for details. external USB device is connected to the product. The combination of the IP address Contact your product administrator. and the subnet mask is invalid. See your documentation for more details. 281

Section	Page
Contents	3
Product Basics	14
Using the Control Panel	14
Control Panel Buttons and Lights	15
The LCD Screen	16
Status Icon Information	16
Entering Characters on the LCD Screen	17
Job/Status Screen	19
Viewing Animations	19
Selecting the Date and Time	20
Selecting Your Country or Region	21
Setting a Password and Locking the Control Panel	22
Using Presets	23
Setting User Feature Restrictions (Access Control)	26
Changing LCD Screen Language	27
Adjusting Control Panel Sounds	28
Adjusting the Screen Brightness	29
Turning Off the Operation Time Out Setting	30
Preventing PC Connection via USB	31
Product Parts Locations	31
Product Parts - Front	32
Product Parts - Inside	34
Product Parts - Back	36
Using Power Saving Settings	36
Changing the Sleep Timer Settings	37
Changing the Power Off Timer Settings	38
Epson Connect Solutions for Smartphones, Tablets, and More	38
Setting Up Epson Connect Services	39
Using Epson Email Print	40
Using the Epson iPrint Mobile App	41
Using Epson Remote Print	41
Using Epson Scan to Cloud	42
Using AirPrint	43
Setting Up Printing on a Chromebook	43
Android Printing Using the Epson Print Enabler	43
Using Fire OS Printing	44
Using Windows 10 Mobile Printing	44
Using Epson Print and Scan App with Windows Tablets	45
Using the Mopria Print Service	45
Wi-Fi or Wired Networking	47
Network Security Recommendations	47
Wi-Fi Infrastructure Mode Setup	48
Selecting Wireless Network Settings from the Control Panel	49
Wi-Fi Direct Mode Setup	51
Enabling Wi-Fi Direct Mode (Simple AP)	52
Modifying the Wi-Fi Direct Network Name or Password	53
Wi-Fi Protected Setup (WPS)	56
Using WPS to Connect to a Network	56
Printing a Network Status Sheet	57
Printing a Network Connection Report	58
Network Connection Report Codes and Messages	60
Configuring Email Server Settings	65
Changing or Updating Network Connections	67
Accessing the Web Config Utility	67
Changing a USB Connection to a Wi-Fi Connection	68
Changing a Wi-Fi Connection to a Wired Network Connection	68
Connecting to a New Wi-Fi Router	68
Loading Paper	70
Loading Paper in the Cassettes	70
Paper Loading Capacity	73
Double-sided Printing Capacity	77
Compatible Epson Papers	79
Paper or Media Type Settings - Printing Software	80
Selecting the Paper Settings for Each Source - Control Panel	81
Paper Type Settings - Control Panel	82
Selecting Default Paper Settings - Administrator	83
Selecting the Default Printer Settings	83
Paper Source Settings Options	84
Selecting the Universal Print Settings	85
Universal Print Settings Options	86
Placing Originals on the Product	87
Placing Originals on the Scanner Glass	87
Placing Originals in the Automatic Document Feeder	88
Copying	92
Copying Documents or Photos	92
Copying Options	93
Printing from a Computer	97
Printing with Windows	97
Selecting Basic Print Settings - Windows	98
Paper Source Options - Windows	100
Print Quality Options - Windows	100
Multi-Page Printing Options - Windows	101
Selecting Double-sided Printing Settings - Windows	101
Double-sided Printing Options - Windows	104
Print Density Adjustments - Windows	104
Selecting Additional Layout and Print Options - Windows	105
Custom Color Correction Options - Windows	107
Image Options and Additional Settings - Windows	108
Header/Footer Settings - Windows	108
Selecting a Printing Preset - Windows	110
Selecting Extended Settings - Windows	112
Extended Settings - Windows	113
Printing Your Document or Photo - Windows	114
Locking Printer Settings - Windows	115
Locked Setting Options	117
Entering a User ID and Password for Printing	118
Selecting Default Print Settings - Windows	120
Changing the Language of the Printer Software Screens	121
Changing Automatic Update Options	122
Printing with the Built-in Epson Driver - Windows 10 S	123
Selecting Print Settings - Windows 10 S	123
Printing on a Mac	127
Selecting Basic Print Settings - Mac	128
Paper Source Options - Mac	131
Print Quality Options - Mac	131
Selecting Page Setup Settings - Mac	132
Selecting Print Layout Options - Mac	133
Selecting Double-sided Printing Settings - Mac	133
Double-sided Printing Options and Adjustments - Mac	135
Selecting Printing Preferences - Mac	135
Printing Preferences - Mac	136
Printing Your Document or Photo - Mac	137
Checking Print Status - Mac	138
Cancelling Printing Using a Product Button	139
Scanning	140
Starting a Scan	140
Starting a Scan Using the Product Control Panel	140
Scanning to Email	142
Scanning to a Connected Computer	144
Scanning to a Memory Device	145
Scanning to the Cloud	147
Control Panel Scanning Options	149
Setting Up and Scanning to a Network Folder or FTP Server	151
Creating a Shared Network Folder	151
Registering Contacts for Network Folder or FTP Scanning - Web Config	153
Registering Contacts for Email, Network, or FTP Scanning - Control Panel	154
Scanning to a Network Folder or FTP Server	155
Starting a Scan Using the Epson Scan 2 Icon	158
Starting a Scan from a Scanning Program	160
Starting a Scan from a Smart Device	162
Entering a User ID and Password for Scanning	162
Scanning a Document in Epson ScanSmart	163
Saving a Scan	166
Attaching a Scan to Email	167
Sending a Scan to a Cloud Service	168
Printing a Scan	170
Selecting Epson ScanSmart Settings	171
Changing the Epson Product	171
Changing the Scan Settings	172
Changing the File Name Settings	175
Changing the Save Settings	176
Save Settings	178
Customizing Action Icons	180
Scanning in Epson Scan 2	181
Available Document Source Settings	184
Additional Scanning Settings - Main Settings Tab	184
Additional Scanning Settings - Advanced Settings Tab	185
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	186
Image Format Options	188
Scan Resolution Guidelines	188
Faxing	190
Connecting a Telephone or Answering Machine	190
Setting Up Fax Features	193
Setting Up Basic Fax Features	193
Using the Fax Setup Wizard	193
Selecting the Line Type	195
Setting the Number of Rings to Answer	196
Selecting Advanced Fax Settings	197
Basic Settings - Fax	198
Send Settings - Fax	199
Receive Settings - Fax	200
Report Settings - Fax	202
Security Settings - Fax	203
Setting Up the Fax Utility - Windows	204
Setting Up Fax Features Using the Fax Utility - Mac	206
Setting Up Contacts and Contact Groups	207
Creating a Contact	208
Editing or Deleting a Contact	210
Creating a Contact Group	211
Editing or Deleting a Contact Group	213
Sending Faxes	215
Sending Faxes from the Product Control Panel	215
Sending a Fax Using the Keypad, Contact List, or History	215
Fax Sending Options	218
Sending a Fax at a Specified Time	220
Sending a Fax on Demand	221
Sending a Stored Fax	223
Dialing Fax Numbers from a Connected Telephone	224
Sending Faxes Using the Fax Utility - Windows	225
Sending Faxes Using the Fax Utility - Mac	227
Receiving Faxes	230
Fax Reception	230
Receiving Faxes Automatically	231
Receiving Faxes Manually	231
Forwarding Received Faxes	232
Receiving a Fax by Polling	233
Viewing a Fax on the LCD Screen (Using the Fax Box)	234
Checking Fax Status	235
Printing Fax Reports	236
Fax Report Options	237
Using External USB Devices with Your Product	239
Connecting a USB Device	239
USB Device Photo File Specifications	239
Disconnecting a USB Device	240
Refilling Ink and Replacing the Maintenance Box	241
Ink Safety Precautions	241
Checking the Ink and Maintenance Box Levels	243
Checking the Ink Levels on Your Product	243
Checking Maintenance Box Status on the LCD Screen	244
Checking Ink and Maintenance Box Levels - Windows	244
Checking Ink and Maintenance Box Levels - Mac	246
Disabling Special Offers with Windows	247
Refilling the Ink Tanks	248
Maintenance Box Replacement	253
Adjusting Print Quality	255
Print Head Maintenance	255
Print Head Nozzle Check	255
Checking the Nozzles Using the Product Control Panel	255
Checking the Nozzles Using a Computer Utility	257
Print Head Cleaning	259
Cleaning the Print Head Using the Product Control Panel	260
Cleaning the Print Head Using a Computer Utility	261
Print Quality Adjustment	263
Adjusting the Print Quality Using the Product Control Panel	264
Power Cleaning	265
Power Cleaning Using a Computer Utility	266
Power Cleaning Using the Product Control Panel	267
Cleaning the Paper Guide	268
Cleaning and Transporting Your Product	270
Cleaning Your Product	270
Transporting Your Product	273
Solving Problems	279
Checking for Software Updates	279
Product Status Messages	280
Running a Product Check	282
Resetting Control Panel Defaults	284
Solving Setup Problems	285
Product Does Not Turn On or Off	285
Noise After Filling the Ink	285
Software Installation Problems	286
Solving Network Problems	286
Product Cannot Connect to a Wireless Router or Access Point	287
Network Software Cannot Find Product on a Network	288
Product Does Not Appear in Mac Printer Window	289
Wireless Network Connection is Unstable on a Mac	289
Cannot Print Over a Network	290
Cannot Scan Over a Network	291
Solving Copying Problems	291
Product Makes Noise, But Nothing Copies	292
Product Makes Noise When It Sits for a While	292
Originals Do Not Feed From the Automatic Document Feeder	292
Solving Paper Problems	293
Paper Feeding Problems	294
Paper Jams Inside the Product	295
Paper Ejection Problems	295
Solving Problems Printing from a Computer	295
Nothing Prints	296
Product Icon Does Not Appear in Windows Taskbar	297
Printing is Slow	298
Solving Page Layout and Content Problems	299
Inverted Image	300
Too Many Copies Print	300
Blank Pages Print	300
Incorrect Margins on Printout	301
Incorrect Characters Print	301
Incorrect Image Size or Position	302
Slanted Printout	302
Solving Print Quality Problems	303
White or Dark Lines in Printout	303
Blurry or Smeared Printout	304
Faint Printout or Printout Has Gaps	306
Grainy Printout	307
Incorrect Colors	308
Solving Scanning Problems	309
Scanning Software Does Not Operate Correctly	309
Cannot Start Epson Scan 2	310
Scanning is Slow	311
Cannot Save a Scan to a Shared Folder Over a Network	311
Solving Scanned Image Quality Problems	313
Image Consists of a Few Dots Only	313
Line of Dots Appears in All Scanned Images	314
Straight Lines in an Image Appear Crooked	314
Scanned Image Quality Problems	314
Image Colors are Patchy at the Edges	316
Ripple Patterns Appear in an Image	316
Scanned Image Edges are Cropped	316
Solving Faxing Problems	316
Cannot Send or Receive Faxes	317
Cannot Receive Faxes with a Telephone Connected to Your Product	319
Fax Memory Full Error Appears	319
Sent Fax is Received in an Incorrect Size	320
Received Fax is Not Printed	320
Solving USB Device Problems	321
Cannot View or Print from a USB Device	321
Cannot Save Files on a USB Device	321
Cannot Transfer Files To or From a USB Device	322
Uninstall Your Product Software	322
Uninstalling Product Software - Windows	322
Uninstalling Product Software - Mac	323
Where to Get Help	324
Technical Specifications	326
Windows System Requirements	326
Mac System Requirements	327
Paper Specifications	328
Printable Area Specifications	329
Automatic Document Feeder (ADF) Specifications	330
Scanning Specifications	331
Fax Specifications	331
Ink Specifications	332
Dimension Specifications	333
Electrical Specifications	333
Environmental Specifications	334
Interface Specifications	334
External USB Device Specifications	334
Network Interface Specifications	335
Safety and Approvals Specifications	338
Notices	339
Important Safety Instructions	339
General Product Safety Instructions	339
Wireless Connection Safety Instructions	341
LCD Screen Safety Instructions	341
Telephone Equipment Safety Instructions	342
FCC Compliance Statement	342
Binding Arbitration and Class Waiver	345
Trademarks	348
Copyright Notice	349
libTIFF Software Acknowledgment	349
A Note Concerning Responsible Use of Copyrighted Materials	350
Default Delay Times for Power Management for Epson Products	350

Match case Limit results 1 per page

281

LCD screen message

Condition/solution

Printer error. Contact Epson Support.

Non-printing features are available.

The product may be damaged, but features such as scanning

are still available. Contact Epson for support.

Printer error. For details, see your

documentation.

The product may be damaged. Contact Epson for support.

Paper out in XX. Load paper. Paper

Size: XX/Paper Type: XX

Load the size and type of paper in the indicated paper source.

The printer's borderless printing ink

pad is nearing the end of its service

life. It is not a user-replaceable part.

Please contact Epson support.

The ink pad is near the end of its service life and the message

will be displayed until the ink pad is replaced. Contact Epson for

support. (To resume printing, press

The printer's borderless printing ink

pad has reached the end of its

service life. It is not a user-

replaceable part. Please contact

Epson support.

The ink pad is at the end of its service life. Turn off the product

and contact Epson for support.

You can still perform operations that do not use ink, such as

scanning.

Paper Setup Auto Display is set to

Off. Some features may not be

available. For details, see your

documentation.

AirPrint is not available when the

Paper Setup Auto Display

setting is turned off. Change the

Paper Setup Auto Display

setting to

No dial tone detected.

Make sure the phone cable is connected correctly and the

phone line works. If you connected the product to a PBX (Private

Branch Exchange) phone line or Terminal Adapter, change the

Line Type

setting to

PBX

. Use a # (hash) instead of the actual

access code when entering an outside fax number. This makes

the connection more secure. If you still cannot send a fax, turn

off the

Dial Tone Detection

setting. (Turning off the Dial Tone

Detection setting may cause the product to drop the first digit of

a fax number.)

Failed to receive faxes because the

fax data capacity is full. Touch the

Job/Status at the bottom of the Home

Screen for details.

Press the

Job/Status

button, select

Printer Status

, and

resolve any printer errors that prevented faxes from printing.

Make sure the product is connected to a computer or that an

external USB device is connected to the product.

The combination of the IP address

and the subnet mask is invalid. See

your documentation for more details.

Contact your product administrator.