Epson EX100 Quick Setup - Page 2

Where to get help, Troubleshooting - mac

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Quick Setup EX100 Using the remote control If this is your first time using the remote, make sure its batteries are installed as shown (two AAA batteries). Turn off projector display and sound Choose which source to display Optimize the computer image Turn projector on and off Zoom in on part of the projected image Navigate projector menus Control projector volume You can use the remote control to operate the projector. With the USB cable, you can use the remote as a wireless mouse. For more information on using the remote control, see your User's Guide. Where to get help For more information about using the projector, install the User´s Guide from your projector CD. Telephone Support Services To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included with your projector. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Internet Support Visit Epson's support website at epson.com/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Visit http://www.presentersonline.com to access tips, templates, and training for developing successful presentations. Register today to get product updates, special promotions, and customer-only offers. You can use the registration card or CD included with your projector, or register online at www.epson.com/webreg. Troubleshooting If you see a blank screen... If you see a blank screen or the No signal message after turning on your notebook, check the following: • Make sure the Power light on the projector is green and not flashing, and the A/V Mute slide is open. • Press the Source Search button on the projector or the remote control to select the computer as the image source. • If you're using a Windows® notebook, press the function key on your keyboard that lets you display on an external monitor. It may be labelled CRT/LCD or have an icon such as . You may have to hold down the Fn key while pressing it. Allow a few seconds for the projector to sync up after changing the setting. If the projector and notebook don't display the same image... If your image displays either on the projector or notebook, but not on both, follow the steps below. Note that some notebooks cannot display the same resolution and/or aspect ratio on both the LCD screen and the projected image. Windows Try using the CRT/LCD or key as described above. On most systems, this key lets you toggle between the LCD screen and the projector, or display on both at the same time. If that doesn't work, check your monitor settings to make sure both the LCD screen and the external monitor port are enabled. 1. From the Windows Control Panel, open the Display utility. In Windows Vista®, right-click on the desktop and select Personalize, then select Display Settings. 2. In the Display Properties dialog box, click the Settings tab, then click Advanced. In Windows Vista, click Advance Settings. 3. The method for adjusting the setting varies; you may have to click a Monitor tab, then make sure the external Monitor port is set as your primary display and/or enabled. See your notebook's manual or online help for details. Mac OS® X 1. From the Apple® menu, select System Preferences, then select Display or Displays. 2. Click Detect Displays. 3. Make sure the VGA Display or Color LCD dialog box is selected. 4. Click the Arrangement or Arrange tab, then make sure the Mirror Displays checkbox is selected. Epson is a registered trademark and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. PrivateLine is a registered trademark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. © 2008 Epson America, Inc. 5/08 Printed in XXXXXX CPD-25704

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Using the remote control
If this is your first time using the remote, make sure its batteries
are installed as shown (two AAA batteries).
You can use the remote control to operate the projector. With the USB
cable, you can use the remote as a wireless mouse. For more information on
using the remote control, see your
User’s Guide
.
Where to get help
For more information about using the projector, install the
User´s Guide
from your projector CD.
Telephone Support Services
To use the Epson PrivateLine
®
Support service, call (800) 637-7661 and enter
the PIN on the Epson PrivateLine Support card included with your projector.
This service is available 6
AM
to 6
PM
, Pacific Time, Monday through
Friday, for the duration of your warranty period. You may also speak with
a projector support specialist by dialing one of these numbers:
U.S.
:
(562) 276-4394, 6
AM
to 6
PM
, Pacific Time,
Monday through Friday
Canada
: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time,
Monday through Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
Internet Support
Visit Epson’s support website at
epson.com/support
and select your
product for solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Visit
to access tips, templates, and
training for developing successful presentations.
Epson is a registered trademark and Epson Exceed Your Vision is a registered logomark of Seiko Epson
Corporation. PrivateLine is a registered trademark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2008 Epson America, Inc. 5/08
Printed in XXXXXX
Quick Setup
EX100
CPD-25704
Troubleshooting
If you see a blank screen...
If you see a blank screen or the
No signal
message after turning on
your notebook, check the following:
Make sure the
Power
light on the projector is green and not flashing,
and the
A/V Mute
slide is open.
Press the
Source Search
button on the projector or the remote control
to select the computer as the image source.
If you’re using a Windows
®
notebook, press the function key on your
keyboard that lets you display on an external monitor. It may be
labelled
CRT/LCD
or have an icon such as
. You may have to
hold down the
Fn
key while pressing it. Allow a few seconds for
the projector to sync up after changing the setting.
If the projector and notebook
don’t display the same image...
If your image displays either on the projector or notebook, but not on
both, follow the steps below. Note that some notebooks cannot display
the same resolution and/or aspect ratio on both the LCD screen and the
projected image.
Windows
Try using the
CRT/LCD
or
key as described above. On most systems,
this key lets you toggle between the LCD screen and the projector,
or display on both at the same time.
If that doesn’t work, check your monitor settings to make sure both the
LCD screen and the external monitor port are enabled.
1
.
From the Windows Control Panel, open the
Display
utility. In Windows
Vista
®
, right-click on the desktop and select
Personalize
, then select
Display Settings
.
2
.
In the Display Properties dialog box, click the
Settings
tab, then click
Advanced
. In
Windows Vista, click
Advance Settings
.
3
.
The method for adjusting the setting varies;
you may have to click a
Monitor
tab, then
make sure the external Monitor port is set
as your primary display and/or enabled.
See your notebook’s manual or online help
for details.
Mac OS
®
X
1
.
From the Apple
®
menu, select
System Preferences
, then select
Display
or
Displays
.
2
.
Click
Detect Displays
.
3
.
Make sure the
VGA Display
or
Color LCD
dialog box is selected.
4
.
Click the
Arrangement
or
Arrange
tab, then make sure the
Mirror
Displays
checkbox is selected.
Turn off projector
display and sound
Optimize the
computer image
Turn projector on and off
Navigate projector menus
Zoom in on part of
the projected image
Choose which source
to display
Control projector volume
Register today to get product updates, special promotions, and
customer-only offers. You can use the registration card or CD included
with your projector, or register online at www.epson.com/webreg.