Epson EX100 User's Guide - Page 78
Where To Get Help, Speak to a Support Representative
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■ If any buttons are held for longer than 30 seconds, the remote enters sleep mode. Release any button that is held to wake the remote. Where To Get Help Epson provides these technical support services: Internet Support Visit Epson's support website at www.epson.com/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Visit http://www.presentersonline.com to access tips, templates, and training for developing successful presentations. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday. ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. 78 Solving Problems