Epson EX9210 Quick Setup - Page 4

Troubleshooting, Where to get help

Page 4 highlights

5 Select any of the Screen Mirroring Settings options as necessary. See the online User's Guide for details. 6 When you finish selecting settings, select Set and follow the on-screen instructions to save your settings and exit the menus. Connect your device 1 Press the LAN button on the remote control. You see the Screen Mirroring standby screen. 2 Use the Miracast function on your device to search for the projector. You see a list of available devices. Note: See your device's documentation for details on using its Miracast function. 3 If you see a PIN entry screen on your device, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image. The projector displays the image from your device once a connection is established. Caution: It may take some time to establish a connection. Do not disconnect the projector's power cord while it is connecting to your device. Doing so may cause your device to freeze or malfunction. Troubleshooting If you see a blank screen or the No signal message after turning on your computer or video device, check the following: •• Make sure the Status light on the projector is blue and not flashing, and the A/V Mute slide is open. •• Press the Source Search button on the projector or remote control to switch to the correct image source, if necessary. •• Press the Home button on the projector or remote control to verify the source input and settings. •• On Windows® 7 or later, hold down the Windows key and press P at the same time, then click Duplicate. •• If you're using a Windows laptop, press the function key on your keyboard that lets you display on an external monitor. It may be labeled CRT/LCD or have an icon such as . You may have to hold down the Fn key while pressing it (such as Fn + F7). Wait a moment for the display to appear. •• If you're using a Mac laptop, open System Preferences and select Displays. Click the Arrangement tab and select the Mirror Displays checkbox. Where to get help Manuals For more information about using the projector, click the icons on your desktop to access the online manuals (requires an Internet connection). If you don't see icons to the manuals, you can install them from the projector CD or go to the Epson website, as described below. Telephone support services To use the Epson PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Internet support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Registration Register today to get product updates and exclusive offers. You can use the CD included with your projector or register online at www.epson.com/webreg. Optional accessories For a list of optional accessories, see the online User's Guide. You can purchase screens or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epsonstore.ca (Canadian sales). EPSON is a registered trademark, Epson iProjection is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. PrivateLine is a registered trademark of Epson America, Inc. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Chromebook are trademarks of Google Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. This information is subject to change without notice. © 2017 Epson America, Inc., 4/17 Printed in XXXXXX CPD-53638

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5
Select any of the
Screen Mirroring Settings
options as necessary. See
the online
User’s Guide
for details.
6
When you finish selecting settings, select
Set
and follow the on-screen
instructions to save your settings and exit the menus.
Connect your device
1
Press the
LAN
button on the remote control. You see the Screen Mirroring
standby screen.
2
Use the Miracast function on your device to search for the projector. You
see a list of available devices.
Note:
See your device’s documentation for details on using its Miracast
function.
3
If you see a PIN entry screen on your device, enter the PIN code displayed
on the Screen Mirroring standby screen or at the bottom right of the
projected image.
The projector displays the image from your device once a connection is
established.
Caution:
It may take some time to establish a connection. Do not
disconnect the projector’s power cord while it is connecting to your
device. Doing so may cause your device to freeze or malfunction.
Troubleshooting
If you see a blank screen or the
No signal
message after turning on your
computer or video device, check the following:
Make sure the Status light on the projector is blue and not flashing, and
the A/V Mute slide is open.
Press the
Source Search
button on the projector or remote control to
switch to the correct image source, if necessary.
Press the
Home
button on the projector or remote control to verify the
source input and settings.
On Windows
®
7 or later, hold down the Windows key and press
P
at the
same time, then click
Duplicate
.
If you’re using a Windows laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labeled
CRT/LCD
or have an icon such as
. You may have to hold down the
Fn
key while pressing it (such as
Fn
+
F7
). Wait a moment for the display
to appear.
If you’re using a Mac laptop, open
System Preferences
and select
Displays
. Click the
Arrangement
tab and select the
Mirror Displays
checkbox.
EPSON is a registered trademark, Epson iProjection is a trademark, and EPSON Exceed Your Vision is a registered
logomark of Seiko Epson Corporation. PrivateLine is a registered trademark of Epson America, Inc.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Android and Chromebook are trademarks of Google Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2017 Epson America, Inc., 4/17
Printed in XXXXXX
CPD-53638
Where to get help
Manuals
For more information about using the projector, click the icons on your desktop
to access the online manuals (requires an Internet connection). If you don’t see
icons to the manuals, you can install them from the projector CD or go to the
Epson website, as described below.
Telephone support services
To use the Epson PrivateLine
®
Support service, call (800) 637-7661. This service
is available for the duration of your warranty period. You may also speak with
a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
AM
to 8
PM
, Pacific Time, Monday through Friday, and
7
AM
to 4
PM
, Pacific Time, Saturday. Days and hours of support are subject to
change without notice. Toll or long distance charges may apply.
Internet support
Visit
www.epson.com/support
(U.S.) or
www.epson.ca/support
(Canada) for solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson.
Registration
Register today to get product updates and exclusive offers. You can use the CD
included with your projector or register online at
www.epson.com/webreg
.
Optional accessories
For a list of optional accessories, see the online
User’s Guide
.
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at
www.epsonstore.com
(U.S. sales) or
www.epsonstore.ca
(Canadian sales).