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Epson Equity Ie User Manual - Page 85

Printer Problems, Option Card Problems

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Printer Problems Your printer manual describes solutions for most potential printer problems. If your printer does not work correctly immediately after you install it, check that the printer has power and is properly connected to the computer. Your printer manual provides detailed instructions on how to connect your printer to the computer. Also, see your software manual to make sure your software is set up correctly for your printer. If you have problems during printing, check the printer manual for the printer's correct DIP switch or control panel settings. These settings help a printer communicate properly with the computer. You may need to make an adjustment for your configuration. Option Card Problems If you install an option card and get unexpected results, check the following: 1. Is the option card installed correctly? Check the setup and operation procedures in both Appendix A and in the instructions that come with the option card. 2. Did you set the necessary DIP switches or jumpers on the option card? See your option card instructions for these settings. 3. If you used the option card to add an external device to your computer, did you use the proper cable to connect the device to the option card connector on the back panel? 4. Did you perform the necessary setup procedures for the software you are using? If necessary, see your software manual for instructions on running the software setup procedure. B-6 Troubleshooting

Section	Page
FRONT MATTER	1
CONTENTS	6
INTRODUCTION	11
How to Use This Manual	12
Where to Get Help	13
CHAP 1-SETTING UP YOUR SYSTEM	14
Unpacking	14
Choosing a Location	15
Connecting the Keyboard	16
Connecting a Monitor	17
Connecting a Printer	18
Connecting to the parallel interface	19
Connecting to the serial interface	20
Connecting the Power Cord	21
Inserting the Startup Diskette	23
Starting the System	24
Turning on the system	24
Initial screen display	25
Copying System Diskettes	27
Copying with two diskette drives	27
Copying with one diskette drive	28
CHAP 2-PREPARING A HARD DISK FOR USE	30
Creating the MS-DOS Partition	31
Formatting the MS-DOS Partition	32
Copying the Reference and Operating 2 Files	34
Booting From the Hard Disk	35
CHAP 3-USING THE EQUITY Ie	36
Special Keys on the Equity Ie Keyboard	36
Selecting Execution Speed	38
Using Diskettes	39
How diskettes work	39
Choosing diskettes for the Equity Ie	39
Caring for diskettes	40
Inserting and removing diskettes	41
Making backup copies	42
Write-protecting diskettes	42
Using a single diskette drive	43
Using a Hard Disk Drive	43
Caring for the hard disk	44
Protecting the data on your hard disk	44
Resetting the Computer	45
Turning Off the Computer	46
Moving the Computer	46
CHAP 4-USING MS-DOS WITH YOUR EQUITY Ie	48
Starting and Exiting MS-DOS	48
Changing the Default Drive	49
The MS-DOS Command Format	49
Entering MS-DOS Commands	50
Storing Data	50
Using Directories	51
Listing the contents of a directory	53
Using pathnames	53
Creating directories	54
Changing directories	55
Copying from one directory to another	55
Deleting a directory	56
Formatting Diskettes	56
Formatting diskettes with a hard disk and one diskette drive	57
Formatting diskettes with two diskette drives	57
Formatting diskettes with one diskette drive (no hard disk)	58
Copying Data	59
Using the DISKCOPY command	59
Using the COPY command	61
Using the BACKUP command	63
Using the Epson HELP Utility	64
Using the Epson MENU Utility	66
Running MENU from a diskette	67
MENU utility options	67
Using the XTREE Utility	68
Running XTREE	69
Cautions	70
Using an AUTOEXEC.BAT File	70
Creating an AUTOEXEC.BAT file	71
APPENDIX A-INSTALLING OPTION CARDS	74
Removing the Cover	74
Installing an Option Card	76
Removing an Option Card	78
Replacing the Cover	79
APPENDIX B-TROUBLESHOOTING	80
The Computer Won’t Start	80
The Computer Locks Up	81
Video Problems	81
Diskette Problems	82
Hard Disk Problems	83
Software Problems	84
Printer Problems	85
Option Card Problems	85
APPENDIX C-POWER-ON DIAGNOSTICS	86
System Device Check	86
Clock and CMOS RAM Check	87
RAM Check	87
Keyboard Controller and Keyboard Check	87
Video and Video Controller Check	87
Parallel Port Check	88
Serial Port Check	88
Diskette Drive Seek Check	88
Hard Disk Controller and Hard Disk Check	88
APPENDIX D-PERFORMING SYSTEM DIAGNOSTICS	89
Starting System Diagnostics	89
Modifying the DEVICE LIST	90
Selecting a Test	91
Resuming From an Error	92
System Board Check	93
Memory Check	93
Keyboard Check	94
Video Check	95
Video RAM check	95
Attribute check	96
Character set check	96
40-column character set check	97
320x200 graphics mode check	97
640x200 graphics mode check	98
640x480 graphics mode check	99
Monochrome/Color video check	99
Run all above checks	100
Floppy Disk Drives and Controller Check	100
Sequential seek check	101
Random seek check	102
Write, read check	102
Run all above checks	103
Math Coprocessor (8087) Check	103
Parallel Port (Printer Interface) Check	103
Serial Port (RS-232C Port) Check	104
Alternate Serial Port Check	105
Dot-Matrix Printer Check	106
Hard Disk Drives and Controller Check	107
Seek check	107
Write, read check	108
Read, verify check	108
Run all above tests	109
Alternate Parallel Port Check	109
Parallel Port (on Video Adapter) Check	110
Exiting System Diagnostics	110
Error Codes and Messages	110
APPENDIX E-SPECIFICATIONS	112
Main Unit	112
Interfaces	112
Keyboard	112
Mass Storage	113
Power Requirements	113
Environmental Requirements	113
Physical Characteristics	113
Video Display	113
APPENDIX F-FORMATTING A USER-INSTALLED HARD DISK	114
Starting the Hard Disk Format	114
Formatting and Checking Options	115
Conditional Format (Normal)	116
Unconditional Format	119
Destructive Surface Analysis	121
Non-destructive Surface Analysis	123
GLOSSARY	124