Epson Expression 10000XL - Photo Start Here Card - Page 8
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Questions? User's Guide See your User's Guide to get more information about using your scanner software, enhancing image quality, scanning film, and installing optional equipment. You'll also find troubleshooting and maintenance instructions. Electronic Reference Guide To open the guide, double-click the Expression 10000XL Reference Guide icon on your desktop. The guide contains additional information about using your scanner. On-screen Help for EPSON Scan and bonus software Click the Help button or question mark that appears on the screen when you're using EPSON Scan or any of the bonus software that came with your scanner. Epson Technical Support • Internet Support Visit Epson's support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. • To Speak to a Support Representative Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: • Product name (Epson Expression 10000XL) • Product serial number (located on the back of scanner) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Software Technical Support Software Telephone and Fax* Online and E-mail EPSON Scan U.S.: (562) 276-4382 Canada: (905) 709-3839 6:00 AM to 6:00 PM, Pacific Time, Monday through Friday epson.com/support ABBYY FineReader Sprint (510) 226-6717 9:00 AM to 6:00 PM, Pacific Time, Monday through Friday Fax: (510) 226-6069 www.abbyyusa.com [email protected] Adobe Photoshop Elements (206) 675-6126 6:00 AM to 5:00 PM, Pacific Time, Monday through Friday (pay support) www.adobe.com/support [email protected] Monaco Systems MonacoEZcolor (978) 749-9944 9:00 AM to 5:00 PM, Eastern Time, Monday through Friday www.monacosys.com/ support.html [email protected] LaserSoft Imaging SilverFast (Photo version of the scanner only) (941) 383-7496 9:00 AM to 5:30 PM, Eastern Time, Monday through Friday (pay support) Fax: (941) 387-7574 * Toll or long distance charges may apply. www.SilverFast.com [email protected] Epson is a registered trademark and Exceed Your Vision is a trademark of Seiko Epson Corporation. Expression is a registered trademark of Epson America, Inc. General Notice: Other product names are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2007 Epson America, Inc. 2/07 Printed in USA CPD-18060R1