Epson Home Cinema 3200 Quick Setup - Page 3
Troubleshooting, Where to get help, Optional accessories, Manual, Internet support
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Troubleshooting •• If you see a No signal message after turning on the projector, make sure your video device or computer is properly connected. •• If you see a blank screen, check the following: •• Make sure the flashing. power light on the projector is blue and not •• Press the power button to wake the projector from standby or sleep mode, if necessary. •• Press one of the Source buttons on the remote control or the Home and arrow buttons on the projector to switch to the correct image source, if necessary. •• If you see a blank screen when a computer is connected, check the following: •• On some Windows® laptops, you may need to hold down the Fn key and press F7 or the function key that lets you display on an external monitor. It may be labeled CRT/LCD or have an icon such as . On Windows 7 or later, hold down the Windows key and press P at the same time, then click Duplicate. •• If you're using a Mac laptop, open System Preferences and select Displays. Click the Arrangement tab and select the Mirror Displays checkbox. •• If the keystone correction feature doesn't correct the image, make sure you first set the lens to the center-top position using the horizontal and vertical lens shift dials. •• If 3D images aren't displaying properly, check the following: •• Press the Menu button on the projector or remote control, select the Signal menu, then 3D Setup, then select 3D Display. Make sure that the 3D option is selected. You may also need to set the Diagonal Screen Size setting in the Signal menu. See the online User's Guide for more information. •• Make sure to wear the 3D glasses within 32 feet (10 m) of the projector. •• Check that your 3D glasses have not entered standby mode. Slide the power switch on the 3D glasses into the Off position, then back to the On position. •• Check that your video device and media are both 3D-compatible. Refer to the documentation that came with your video device for more information. •• If the projector does not respond to remote control commands, make sure the batteries in the remote control are installed correctly. Replace the batteries, if necessary. Where to get help Manual For more information about using the projector, you can view or download the online manual from the Epson website, as described below. Internet support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download software and utilities, view the manual, get FAQs and troubleshooting advice, or contact Epson. Telephone support services To use the Epson PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Registration Register today to get product updates and exclusive offers. You can register online at www.epson.com/webreg. Optional accessories For a list of optional accessories, see the online User's Guide. You can purchase RF 3D glasses (part number V12H548006) or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epsonstore.ca (Canadian sales). Notices Bluetooth Safety and Specifications Contains Bluetooth module model: DBUB-E207 This document provides safety instructions and describes the specifications. Read this document carefully before use to ensure your safety and product performance. Data transmission is always initiated by software, which is then passed down through the MAC, through the digital and analog baseband, and finally to the RF chip. Several special packets are initiated by the MAC. These are the only ways the digital baseband portion will turn on the RF transmitter, which it then turns off at the end of the packet. Therefore, the transmitter will be on only while one of the aforementioned packets is being transmitted. In other words, this device automatically discontinues transmission in case of either absence of information to transmit or operational failure. This equipment is restricted to indoor operation only. U.S. Contains FCC ID: BKMAE-E207 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: •• Reorient or relocate the receiving antenna. •• Increase the separation between the equipment and receiver. •• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •• Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Properly shielded and grounded cables and connectors must be used for connection to host computers and / or peripherals in order to meet FCC emission limits. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment should be installed and operated keeping the radiator at least 7.8 inches (20 cm) or more away from person's body. Canada Contains IC: 1052D-E207 CAN ICES-3(B)/NMB-3(B) This device complies with Industry Canada license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 7.8 inches (20 cm) or more away from person's body.