Epson LQ-2550 Product Support Bulletin(s) - Page 8

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EPSON EPSON AMERICA, INC. INFORMA Product Support Bulletin Subject : LQ - 2550 Error Codes 11 and 12 Date: 4/11/90 Page: 1 of 1 PSB No: P-0064 Originator: ASB There are two new error codes which can occur in printers with ROM version 022287 or higher. They are error 11 and error 12. Error 11 indicates that the paper is not straight. Error 12 indicates that the paper was loaded using the platen knob instead of the LOAD/EJECT button. When these errors occur, the printer stops, the audible alarm sounds, and one of these two error messages will appear on the front panel. The solution to both of these errors is the same. Follow the steps below: 1. Turn the printer off. 2. Remove the paper. (Use the platen knob if necessary.) 3. Turn the printer back on. 4. Load the paper using the LOAD/EJECT button as described in the manual. OR 4. If you are using a sheet feeder, begin printing again. The printer automatically loads the paper. NOTE: Use the platen knob only for removing jammed paper. Never use it when you are loading paper. Use the LOAD/EJECT button for loading the paper.

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EPSON
EPSON AMERICA, INC.
INFORMA
Product Support Bulletin
Subject :
LQ - 2550 Error Codes 11 and 12
Date: 4/11/90
PSB No: P-0064
Page: 1 of 1
Originator: ASB
There are two new error
codes which can occur in
printers with ROM version
022287 or higher.
They are error 11 and error 12.
Error 11 indicates that the paper is not straight.
Error 12 indicates that the paper was loaded using the platen knob instead of the
LOAD/EJECT button.
When these errors occur, the printer stops, the audible alarm sounds, and one
of these two error messages will appear on the front panel.
The solution to both of these errors is the same. Follow the steps below:
1. Turn the printer off.
2. Remove the paper. (Use the platen knob if necessary.)
3. Turn the printer back on.
4. Load the paper using the LOAD/EJECT button as described in the manual.
OR
4.
If you are using a sheet feeder,
begin
printing again. The printer automatically
loads the paper.
NOTE: Use the platen knob only for removing jammed paper. Never use it when
you are loading paper. Use the LOAD/EJECT button for loading the paper.