Epson LS100 Quick Setup and Warranty - Page 3

Troubleshooting, Where to get help, Optional accessories, Notices, Manuals, Internet support services - refurbished

Page 3 highlights

Troubleshooting If you see a blank screen or the No signal message after turning on your computer or video device, check the following: •• Make sure the Status light on the projector is blue and not flashing. •• Press the Source Search button on the projector or remote control to switch to the correct image source, if necessary. •• Press the Home button on the projector or remote control to verify the source input and settings. •• On Windows® 7 or later, hold down the Windows key and press P at the same time, then click Duplicate. •• If you're using a Windows laptop, press the function key on your keyboard that lets you display on an external monitor. It may be labeled CRT/LCD or have an icon such as . You may have to hold down the Fn key while pressing it (such as Fn + F7). Wait a moment for the display to appear. •• If you're using a Mac laptop, open System Preferences and select Displays. Click the Arrangement tab and select the Mirror Displays checkbox. Where to get help Manuals For more information about using the projector, see the online manuals. You can view or download the manuals from the Epson website, as described below. Internet support services Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download software and utilities, view manuals, get FAQs and troubleshooting advice, or contact Epson. Telephone support To use the Epson® PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Registration Register today to get product updates and exclusive offers. You can register online at www.epson.com/webreg. Optional accessories For a list of optional accessories, see the online User's Guide. You can purchase screens or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epsonstore.ca (Canadian sales). Notices Declaration of Conformity According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers. We: Located at: Telephone: Epson America, Inc. 3840 Kilroy Airport Way, MS: 3-13, Long Beach, CA 90806 (562) 981-3840 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR 2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Type of Product: Model: Marketing Name: Epson LCD Projector H879A Home Cinema LS100 Epson America, Inc. Limited Warranty Two-Year Projector Limited Warranty 1. What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail purchaser of the Epson projector product enclosed with this limited warranty statement that the product, if purchased new and operated in the United States, Canada, or Puerto Rico will be free from defects in workmanship and materials for a period of two years from the date of original purchase. For warranty service, you may be required to provide proof of the date of original purchaseited warranty applies only to the projector and not to the projector lamp, which carries a limited warranty period of ninety days from the date of original purchase. For warranty service, you may be required to provide proof of the date of original purchase. 2. What Epson Will Do To Correct Problems: If your product requires service during the limited warranty period, please call Epson at the number on the bottom of this statement and be prepared to provide the model, serial number, and, if required, date of original purchase. If Epson confirms that warranty service is required, Epson will, at its option, repair or replace the defective unit, without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in the United States, Canada, or Puerto Rico. You are responsible for securely packaging the defective unit and returning it to Epson within five working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement product in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your product to Epson or its authorized service center, where the product will be repaired and sent back to you. You are responsible for packing the product and for all postage or shipping costs to and from the Epson authorized service center. When warranty service involves the exchange of the product or of a part, the item replaced becomes Epson property. The exchanged product or part may be new or refurbished to the Epson standard of quality. If service cannot be provided on the product for any reason and Epson no longer sells the same model, Epson will replace your product with a model of equal or superior value. Replacement products or parts assume the remaining warranty period of the original product. 3. What This Warranty Does Not Cover: This warranty covers only normal use in the United States, Canada, or Puerto Rico. This warranty does not cover the following: A. Excessive continual use B. Consumables such as filters C. Installation or removal D. Cosmetic damage caused by handling or normal wear and tear during usage E. Damage caused by failure to properly maintain the projector (see your online User's Guide for details) F. Damage caused by interaction with non-Epson products, such as add-in cards or cables G. A ny problem resulting from misuse, abuse, improper installation, neglect, improper shipping, disasters such as fire, flood, and lightning, improper electrical current, software problems, exposure to chemical smoke, or excessive humidity H. A ny problem resulting from service by other than Epson or an Epson Authorized Servicer Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed. This warranty is not transferrable. Epson is not responsible for your data or applications, which cannot be restored and should be backed up by you. Postage, insurance, or shipping costs incurred in presenting your Epson product for carry-in warranty service are your responsibility. If a claimed defect cannot be identified or reproduced in service, you will be held responsible for costs incurred. 4. DISCLAIMER OF OTHER WARRANTIES AND REMEDIES: THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. EPSON'S SOLE AND EXCLUSIVE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY SHALL BE LIMITED TO EITHER, AT EPSON'S OPTION, REPAIR OR REPLACEMENT AS SET FORTH ABOVE.UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE VOID.

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Troubleshooting
If you see a blank screen or the
No signal
message after turning on your
computer or video device, check the following:
Make sure the Status light on the projector is blue and not flashing.
Press the
Source Search
button on the projector or remote control to
switch to the correct image source, if necessary.
Press the
Home
button on the projector or remote control to verify the
source input and settings.
On Windows
®
7 or later, hold down the Windows key and press
P
at the
same time, then click
Duplicate
.
If you’re using a Windows laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labeled
CRT/LCD
or have an icon such as
. You may have to hold down the
Fn
key while pressing it (such as
Fn + F7
). Wait a moment for the display
to appear.
If you’re using a Mac laptop, open
System Preferences
and select
Displays
. Click the
Arrangement
tab and select the
Mirror Displays
checkbox.
Where to get help
Manuals
For more information about using the projector, see the online manuals. You
can view or download the manuals from the Epson website, as described below.
Internet support services
Visit
www.epson.com/support
(U.S.) or
www.epson.ca/support
(Canada)
and search for your product to download software and utilities, view manuals,
get FAQs and troubleshooting advice, or contact Epson.
Telephone support
To use the Epson
®
PrivateLine
®
Support service, call (800) 637-7661. This service
is available for the duration of your warranty period. You may also speak with
a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
AM
to 8
PM
, Pacific Time, Monday through Friday, and
7
AM
to 4
PM
, Pacific Time, Saturday. Days and hours of support are subject to
change without notice. Toll or long distance charges may apply.
Registration
Register today to get product updates and exclusive offers. You can register
online at
www.epson.com/webreg
.
Optional accessories
For a list of optional accessories, see the online
User’s Guide
.
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at
www.epsonstore.com
(U.S. sales) or
www.epsonstore.ca
(Canadian sales).
Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers.
We:
Epson America, Inc.
Located at:
3840 Kilroy Airport Way, MS: 3-13, Long Beach, CA 90806
Telephone:
(562) 981-3840
Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed,
is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced can
be expected to be within the variation accepted, due to quantity production and testing
on a statistical basis as required by 47CFR 2.909. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Trade Name:
Epson
Type of Product:
LCD Projector
Model:
H879A
Marketing Name:
Home Cinema LS100
Epson America, Inc. Limited Warranty
Two-Year Projector Limited Warranty
1. What Is Covered:
Epson America, Inc. (“Epson”) warrants to the original retail
purchaser of the Epson projector product enclosed with this limited warranty
statement that the product, if purchased new and operated in the United States,
Canada, or Puerto Rico will be free from defects in workmanship and materials for a
period of two years from the date of original purchase. For warranty service, you may
be required to provide proof of the date of original purchaseited warranty applies
only to the projector and not to the projector lamp, which carries a limited warranty
period of ninety days from the date of original purchase. For warranty service, you
may be required to provide proof of the date of original purchase.
2. What Epson Will Do To Correct Problems:
If your product requires service during
the limited warranty period, please call Epson at the number on the bottom of this
statement and be prepared to provide the model, serial number, and, if required, date
of original purchase. If Epson confirms that warranty service is required, Epson will,
at its option, repair or replace the defective unit, without charge for parts or labor. If
Epson authorizes an exchange for the defective unit, Epson will ship a replacement
product to you, freight prepaid, so long as you use an address in the United States,
Canada, or Puerto Rico. You are responsible for securely packaging the defective unit
and returning it to Epson within five working days of receipt of the replacement.
Epson requires a debit or a credit card number to secure the cost of the replacement
product in the event that you fail to return the defective one. If Epson authorizes
repair instead of exchange, Epson will direct you to send your product to Epson or its
authorized service center, where the product will be repaired and sent back to you.
You are responsible for packing the product and for all postage or shipping costs to
and from the Epson authorized service center. When warranty service involves the
exchange of the product or of a part, the item replaced becomes Epson property.
The exchanged product or part may be new or refurbished to the Epson standard of
quality. If service cannot be provided on the product for any reason and Epson no
longer sells the same model, Epson will replace your product with a model of equal or
superior value. Replacement products or parts assume the remaining warranty period
of the original product.
3. What This Warranty Does Not Cover:
This warranty covers only normal use in the
United States, Canada, or Puerto Rico.
This warranty does not cover the following:
A.
Excessive continual use
B.
Consumables such as filters
C.
Installation or removal
D.
Cosmetic damage caused by handling or normal wear and tear during usage
E.
Damage caused by failure to properly maintain the projector (see your online
User’s
Guide
for details)
F.
Damage caused by interaction with non-Epson products, such as add-in cards or
cables
G.
Any problem resulting from misuse, abuse, improper installation, neglect, improper
shipping, disasters such as fire, flood, and lightning, improper electrical current,
software problems, exposure to chemical smoke, or excessive humidity
H.
Any problem resulting from service by other than Epson or an Epson Authorized
Servicer
Epson is not responsible for warranty service should the Epson label or logo or the
rating label or serial number be removed. This warranty is not transferrable. Epson is
not responsible for your data or applications, which cannot be restored and should be
backed up by you. Postage, insurance, or shipping costs incurred in presenting your
Epson product for carry-in warranty service are your responsibility. If a claimed defect
cannot be identified or reproduced in service, you will be held responsible for costs
incurred.
4. DISCLAIMER OF OTHER WARRANTIES AND REMEDIES:
THE WARRANTY AND REMEDY
PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE
LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE
WARRANTY PERIOD IDENTIFIED ABOVE. EPSON’S SOLE AND EXCLUSIVE LIABILITY AND
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY SHALL BE LIMITED TO EITHER,
AT EPSON’S OPTION, REPAIR OR REPLACEMENT AS SET FORTH ABOVE.UNLESS STATED
HEREIN, ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR
FIRM ARE VOID.