Epson MovieMate 50 Quick Guide - Page 16

Where To Get Help Epson provides these technical support services: Internet Support Visit Epson's U.S. support website at epson.com/support or Canadian support website at epson.ca/support. Select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call Epson for support, please have the following information ready: ■ Product name (Epson MovieMate 50) ■ Product serial number (located on the bottom of MovieMate) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer or video configuration ■ Description of the problem Purchase Supplies and Accessories You can purchase screens, carrying cases, or other accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). 16 Solving Problems