Epson P9000 Warranty and notices - Page 7

To obtain warranty service, the purchaser may take the product to any Authorized Epson Service Center, along with proof of purchase, or call any of the Epson Technical Assistance Centers (see country list starting on below). Upon calling an Authorized Epson Service Center, the purchaser will be asked to provide the product model and serial numbers, and may be asked to provide information on the location and the date of purchase (the warranty is only valid in the country of purchase). If there are no Authorized Service Centers in your area, call the Technical Assistance Center for service referral. 5. Responsibilities of Purchaser The purchaser is responsible for the safety of all confidential and proprietary information stored on the product, as well as for recovery backup files in case of damage. Any activity related with the re-installation or resetting of the software that was delivered with the equipment, will be billed to the purchaser at the rates in effect at the Epson Service Center. This also applies if the failure was the result of a defect in the purchaser's proprietary software or of a computer "virus". It is the responsibility of the purchaser to save all documentation that supports the product's warranty, as well as all the packaging materials required for its transport. In order to obtain on-site service, the purchaser will be required to provide: access to the product; an appropriate working area; access to electrical facilities; access to the resources that may be necessary for the installation, repair or maintenance of the unit; a safety environment for Epson staff and their work tools. 6. Limited Warranty Coverage Product Model Coverage Conditions Large Format Printer SureColor One year Service Center Technical Support Service Epson offers technical assistance through electronic and telephone services. Before calling Epson, refer to the documentation included with your product. If you do not find the solution to your problem, visit Epson's website at: global.latin.Epson.com/Soporte (website only available in Spanish) or call the local Epson office or an authorized Epson dealer. Service centers Country Telephone Number Country Telephone Number Argentina (54 11) 5167-0300 0800-288-37766 Honduras** 800-0122 Code: 8320 Bolivia* Chile 800-100-116 (56 2) 2484-3400 Mexico Mexico City 01-800-087-1080 (52 55) 1323-2052 Colombia Bogota 018000-915235 (57 1) 523-5000 Nicaragua* Panama* 00-1-800-226-0368 00-800-052-1376 Costa Rica 800-377-6627 Paraguay 009-800-521-0019 Dominican Republic* Ecuador* 1-888-760-0068 1-800-000-044 Peru Lima 0800-10126 (51 1) 418-0210 El Salvador* 800-6570 Uruguay 00040-5210067 Guatemala* 1-800-835-0358 Venezuela (58 212) 240-1111 * Contact your local phone company to call this toll free number from a mobile phone. ** Dial first 7 digits, wait for a message, then enter code. If your country does not appear on the preceding list, please contact the dealer where you purchased the product. Limited Warranty 7