Epson PLQ-50 Users Guide - Page 57

Scanning, Paper Handling, Scan quality problem, Paper loading or feeding problems

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PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK User's Guide Scanning Scan quality problem Scanned image have streaks or it is dirty. Cause Glass surface of the scanner is dirty. What to do Clean it with a soft dry lint-free cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner with a soft cloth to remove it. Wipe off all remaining liquid. See "Cleaning the Scanner Glass (for Scanning Models Only)" on page 46 for details. Paper Handling Paper loading or feeding problems The printer does not load single-sheet paper or does not feed it properly. Cause What to do Single-sheet paper is not loaded properly. See "Loading Single Sheets" on page 24 for instructions on loading single-sheet paper. Paper is creased, old, too thin, or too thick. See the "Paper/Media" on page 75 for information about the printable paper and use new, clean sheets of paper. The printer does not fully eject a single sheet. Cause What to do Paper is too long. When the printer is in the PR2 mode, see "Clearing a Paper Jam" on page 58 for instructions on ejecting paper. When you are in the WNI4915 or EPSON Mode, press the F1/Eject button. When you are in IBM4722 mode, press the Offline button and then the F1/ Eject button. Make sure the page length of your paper is within the range specified for single-sheet paper in "Paper/Media" on page 75. Also check and adjust the paper size setting in your application or printer driver. Contact your administrator for help. The printer does not load passbook or does not feed it properly. Cause What to do Troubleshooting 57

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Scanning
Scan quality problem
Scanned image have streaks or it is dirty.
Cause
What to do
Glass surface of the scanner is dirty.
Clean it with a soft dry lint-free cloth.
If the glass surface is stained with grease or some other
hard-to-remove material, use a small amount of glass cleaner with
a soft cloth to remove it. Wipe off all remaining liquid. See
“Cleaning the Scanner Glass (for Scanning Models Only)” on
page 46 for details.
Paper Handling
Paper loading or feeding problems
The printer does not load single-sheet paper or does not feed it properly.
Cause
What to do
Single-sheet paper is not loaded properly.
See “Loading Single Sheets” on page 24 for instructions on loading
single-sheet paper.
Paper is creased, old, too thin, or too thick.
See the “Paper/Media” on page 75 for information about the
printable paper and use new, clean sheets of paper.
The printer does not fully eject a single sheet.
Cause
What to do
Paper is too long.
When the printer is in the PR2 mode, see “Clearing a Paper Jam” on
page 58 for instructions on ejecting paper. When you are in the
WNI4915 or EPSON Mode, press the
F1/Eject
button. When you
are in IBM4722 mode, press the
Offline
button and then the
F1/
Eject
button. Make sure the page length of your paper is within the
range specified for single-sheet paper in “Paper/Media” on
page 75. Also check and adjust the paper size setting in your
application or printer driver. Contact your administrator for help.
The printer does not load passbook or does not feed it properly.
Cause
What to do
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK
User’s Guide
Troubleshooting
57