Epson Perfection 1240U Product Support Bulletin(s)
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- Epson Perfection 1240U | Product Support Bulletin(s) - Page 1
running OS 10.4. Description of Problem: When launching a Twain-compliant scanning application after deleting your Epson Scan driver with an Epson Scan uninstaller not compatible with your scanner model, the application will force quit during start-up. For example, using a Perfection 4490 driver - Epson Perfection 1240U | Product Support Bulletin(s) - Page 2
Binary driver. If the above procedure does not resolve the problem, then manually verify that the Epson Scan files and folders, listed below, have been deleted. ! EPSON Scan (in Applications Folder) ! EPSON*********.ds (****** = scanner model)---located in the Library / Image Capture / TWAIN Data - Epson Perfection 1240U | Product Support Bulletin(s) - Page 3
/1660/1670/2400/2450/3170/3200 Series Scanners; Stylus CX5200/CX3200/CX5400 All-in-One Products EPSON Scan TWAIN Ver. 1.28 for Mac OS 10.2 to 10.3 This bulletin was created to inform you of an updated Epson Scan Twain Driver (1.28A) for the following models: Perfection 610/640/1200/1240/1250/1260 - Epson Perfection 1240U | Product Support Bulletin(s) - Page 4
Epson web site. Go to www.epson.com and click on Drivers & Downloads. Select your scanner model. On the Downloads page look for TWAIN Driver and Epson Scan Utility v.1.28A in the Macintosh section. To Install Epson Scan 1.28A: 1. Launch the EPSON Scan Installer and follow the on screen instructions - Epson Perfection 1240U | Product Support Bulletin(s) - Page 5
EPSON Product Support Bulletin Date: 04/30/2003 Originator: VS PSB #: PSB.2003.05.008 Authorization: Reference: N/A Total Pages: 3 Product(s): Perfection 1240/1250/1640/1650/1260/1660/2400/2450 Subject: Installing Smart Panel on a drive other than "C:" This bulletin was created to inform - Epson Perfection 1240U | Product Support Bulletin(s) - Page 6
Page 2 of 3 - Epson Perfection 1240U | Product Support Bulletin(s) - Page 7
"installation" 11) Follow steps 5 through 9 for "Copy Utility" installation 12) Follow steps 5 through 9 for any other Smart Panel applet to be installed 13) If Epson Twain has not been installed, go to "Twain 5.x" and run disk 1 14) Restart system and test the software with the scanner Page 3 of 3 - Epson Perfection 1240U | Product Support Bulletin(s) - Page 8
N/A Total Pages: 1 Perfection 1240/1250/1640/1650/1260/1660/2400/2450 Making Adjustments in Epson Twain 5.X.X This bulletin was created to inform you of a procedure for making adjustments in Epson Twain 5.X.X Description: 01) When using the TPU (transparency adapter) in manual mode or auto mode - Epson Perfection 1240U | Product Support Bulletin(s) - Page 9
that can occur when using the Epson TWAIN driver (v. 5.75A) in Apple's Image Capture utility on a Macintosh computer running OS X v.10.2 to v.10.2.4. Reason: After completing a scan with the Epson TWAIN driver, Image Capture may suddenly crash. The problem appears to be isolated to Image Capture - Epson Perfection 1240U | Product Support Bulletin(s) - Page 10
drivers for Windows and Macintosh OS that did not originally support specific interfaces. Epson has released several scanner support web site. Windows USB 1.1: Full version Microsoft Windows 98/98 Second Edition, Windows Me, Windows 2000 or Windows XP or Upgrade from a full version of Windows - Epson Perfection 1240U | Product Support Bulletin(s) - Page 11
Macintosh or newer with Mac OS 8.6 to 9.2.2 with Apple's FireWire 2.1 (or later) software installed. For OS X, you must have 10.1.3 or later. USB 2.0 Hi-Speed: Not supported Important Notes: 1.) You cannot use a serial interface to connect the scanner. 2.) Interface adapter cables (i.e. SCSI - Epson Perfection 1240U | Product Support Bulletin(s) - Page 12
SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 04/1/2003 Originator: TC PSB.2003.04.001 Authorization: N/A Total Pages: 2 Perfection 640U/1240U/1250/1640SU/1650/2450/1260/1660/2400/3200 Series Scanners and the Stylus CX 3200/5200 all-in-one series Smart Panel Copy Utility - Epson Perfection 1240U | Product Support Bulletin(s) - Page 13
to the original with no background colors added. Note: The Copy utility was designed to scan and print a copy of a Letter size (8.5" X 11") document. If your document is not a full letter-size piece of paper, then the portion of the scanner's document mat that is showing will be included as part of - Epson Perfection 1240U | Product Support Bulletin(s) - Page 14
xA (1.01, 1.02, 1.03), bundled with the Perfection 640U/1240U/1640SU series and version 2.0A, which is included with the Perfection 1250/1650/2450 series. Description of the Issue: When running Windows 2000, if Epson Smart Panel is installed from the scanner software CD, and is used by members of - Epson Perfection 1240U | Product Support Bulletin(s) - Page 15
Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650, 2450, 1260, 1660, 2400 series scanners Copy Utility Workaround for Non-Epson Printers This bulletin was created to provide information on using Smart Panel's Copy Utility with non-Epson printers in Windows. The following sections describe - Epson Perfection 1240U | Product Support Bulletin(s) - Page 16
and download the Copy update. 2) Once you have installed the update, test your printer in Copy. If you get an error then go to the next step. 3) Click the Start button and then click Settings. Select Printers. You can also use Control Panel to select Printers (Printers and Faxes for Windows XP). In - Epson Perfection 1240U | Product Support Bulletin(s) - Page 17
interface. In the Output Device field (the default printer will be listed here), click on the arrow. This will bring up the Output Device Chooser window. The screen should look like this. 7) Change the printer name to the one you want to use and then click OK. Click on the Green - Epson Perfection 1240U | Product Support Bulletin(s) - Page 18
PRODUCT SUPPORT BULLETIN Date: 9/25/01 PSB No.: PSB.2001.09.006R3 Reference: N/A Originator: TC Authorization: Affected Product(s): EPSON Perfection 640U/1240U/1640SU & 1250/1650/2450 Series Scanners Subject: Updated Photo Print Utility Version 1.31A for EPSON Smart Panel v.1.0xA & 2.0A for Windows - Epson Perfection 1240U | Product Support Bulletin(s) - Page 19
will need to install the Update files to the directory in which you installed EPSON Smart Panel's Photo Print Utility. 7. Browse to the following location: "C:\program files\epson\epson smart panel for scanners\photo print utility" and click OK 8. If you are pointing to the correct folder, you will - Epson Perfection 1240U | Product Support Bulletin(s) - Page 20
the "Print" button. The "Select TWAIN source" window will pop up, select "EPSON TWAIN 5" and click OK. Your photo will be scanned and printed. Note: You can launch EPSON Photo Print as a standalone application, without needing to launch Epson Smart Panel. The Photo Print Utility update program will - Epson Perfection 1240U | Product Support Bulletin(s) - Page 21
: 7/10/2002 Originator: JD PSB.2002.07.001 Authorization: N/A Total Pages: 1 Perfection 640U, 1240, 1640, 1250, 1650, 2450 series scanners Copy Utility Workaround for Non-Epson Printers on Macintosh Systems This bulletin was created to provide information on using Smart Panel's Copy Utility - Epson Perfection 1240U | Product Support Bulletin(s) - Page 22
bulletin was created to inform you of an issue with Epson Smart Panel version 1.0.xA software running under Windows 2000. This software can be found on the scanner software CD for the following Epson scanner series: Perfection 640U/1240U/1640SU. Description of the Issue: This issue will occur if - Epson Perfection 1240U | Product Support Bulletin(s) - Page 23
9.2.1. From the Software CD open the Smart Panel folder. Click on the Epson Smart Panel Installer icon to install. Before you can launch Smart Panel you must install the Stylus Scan Updater. The file can be downloaded from the Epson web site. Important Note: MAC OS X Classic supports USB-native and - Epson Perfection 1240U | Product Support Bulletin(s) - Page 24
Twain Driver Installation: 1. Start your computer in 9.2.1. 2. Install the Twain driver. 3. Connect and power on the scanner. 4. Restart your computer in OS 10.1 5. Start Classic 6. Launch your scanning application Page 2 of 2 - Epson Perfection 1240U | Product Support Bulletin(s) - Page 25
02.003 Authorization: N/A Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650 & 2450 series scanners Copy Utility Workaround for Non-Epson Printers This bulletin was created to provide information on using Smart Panel's Copy Utility with non-Epson printers in Windows. The following sections - Epson Perfection 1240U | Product Support Bulletin(s) - Page 26
and download the Copy update. 2) Once you have installed the update, test your printer in Copy. If you get an error then go to the next step. 3) Click the Start button and then click Settings. Select Printers. You can also use Control Panel to select Printers (Printers and Faxes for Windows XP). In - Epson Perfection 1240U | Product Support Bulletin(s) - Page 27
7) Change the printer name to the one you want to use and then click OK. Click on the Green button to start scanning. 3 - Epson Perfection 1240U | Product Support Bulletin(s) - Page 28
PRODUCT SUPPORT BULLETIN Date: 10/15/01 PSB No.: PSB.2001.09.006A Reference: N/A Originator: TC Authorization: Affected Product(s): EPSON Perfection 640U/1240U/1640SU & 1250/1650/2450 Series Scanners Subject: Updated Photo Print Utility Version 1.31E for EPSON Smart Panel v.1.0xA & 2.00A for Windows - Epson Perfection 1240U | Product Support Bulletin(s) - Page 29
the "Print" button. The "Select TWAIN source" window will pop up, select "EPSON TWAIN 5" and click OK. Your photo will be scanned and printed. Note: You can launch EPSON Photo Print as a standalone application, without needing to launch Epson Smart Panel. The Photo Print Utility update program will - Epson Perfection 1240U | Product Support Bulletin(s) - Page 30
when using Smart Panel's Copy utility in Windows 2000, please use this link to update your software. http://www.newsoftinc.com/patch/download/english/esp-102p05a.exe Perfection 640, 1240, 1640, 1250 & 1650 1. For problems using 3rd party printers and Copy Utility with Smart Panel v.1.01A, 1.02A - Epson Perfection 1240U | Product Support Bulletin(s) - Page 31
/scanner drivers from their own folders (Epson Stylus Scan 2000 or 2500). Trash the original Epson Smart Panel preferences file. Then copy the updated Preferences file to the Preferences folder on your hard disk. Launch Smart Panel. Visit NewSoft's web site for additional download instructions - Epson Perfection 1240U | Product Support Bulletin(s) - Page 32
the Smart Panel Copy Utility program, ver. 2.00A. The version 2.0A Copy Utility is compatible with the following scanner products and supports most Epson printers and some additional 3rd-party printers *. Perfection 640 Perfection 1240U Photo Perfection 1640SU Photo Perfection 1250 Perfection 1650 - Epson Perfection 1240U | Product Support Bulletin(s) - Page 33
Installation Instructions: Use these steps to install Copy Utility. 1. Close Smart Panel if it is running. 2. From the Start button click Run and then Browse. 3. Search for the folder that contains the downloaded Copy Utility file (By default this folder is called EPSON, unless you have manually - Epson Perfection 1240U | Product Support Bulletin(s) - Page 34
copied to your hard drive. 12. When all files have been copied, the InstallShield Wizard Complete screen appears. Click Finish. 13. Launch Smart Panel and open Copy Utility it on, click on the Copy applet to open the Copy Utility. Select Epson TWAIN 5 at the following window and click "OK". Click on - Epson Perfection 1240U | Product Support Bulletin(s) - Page 35
to the original with no background colors added. Note: The Copy Utility was designed to scan and print a copy of a Letter size (8.5" X 11") document. If Your document is not a full Letter size piece of paper, then the portion of the scanner's document mat that is showing will be included as part of - Epson Perfection 1240U | Product Support Bulletin(s) - Page 36
Originator: TC Authorization: Affected Product(s): Perfection 1240U/PHOTO, and Perfection 1640SU/PHOTO/OFFICE Subject: Updated EPSON TWAIN Driver Version 5.02A for Windows - Scanning Multiple Pages in Adobe Acrobat This bulletin provides information on a problem concerning multiple-page scanning in - Epson Perfection 1240U | Product Support Bulletin(s) - Page 37
you need to recalibrate your screen at a later time, see your Scanner User's Guide for instructions). Installation Instructions for Windows 95/NT 4.0 (SP4) - SCSI These instructions are for updating the current TWAIN driver for the Perfection 1640SU connected to the SCSI port only. They are the same - Epson Perfection 1240U | Product Support Bulletin(s) - Page 38
. 7. After the scanner software installation is complete, the Screen Calibration utility automatically starts. Calibrate your screen as described in the previous sections. Click OK to exit the TWAIN 5 Installer. 8. Restart your computer. Notes: 1. 2. Windows Me users only: WIA driver option is - Epson Perfection 1240U | Product Support Bulletin(s) - Page 39
USB EPSON Photo!3 (v.1.40E) *** USB USB Storage Device **** USB Note: MAC OS X Classic mode supports USB-native and network-capable devices. Classic mode does not support MAC Serial, SCSI or FireWire connected devices. * Expression Series Scanner Notes: 1. When installing the TWAIN driver and - Epson Perfection 1240U | Product Support Bulletin(s) - Page 40
CD open the Smart Panel folder. Click on the Epson Smart Panel Installer icon to install. Before you can launch Smart Panel you must install the Stylus Scan Updater. The file can be downloaded from the Epson web site. *** Digital Camera Notes: 1. EPSON Photo! 3 must be installed in a true Mac OS
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PSB.2007.04.001
EPSON
Product Support Bulletin
Date:
April 2, 2007
Originator:
VS
PSB #:
PSB.2007.04.001
Authorization:
Reference:
TI 06-0491 Rev.B
Total Pages:
2
Product(s):
Expression 10000XL/1640 XL/1680/1600/800/836 XL, Perfection
3490/3590/4490/V700/V750/V100/V350/1240U/1250/1260/1640/1650/1660/
1670/2400/2480/2580/3170/3200/4180/4870/4990/640U/1200U/610, GT-
2500/15000/30000 series scanners
Subject:
Scanning Application Force Quits on Mac OS 10.4
This bulletin was created to inform you of an error that may occur when opening a TWAIN-
compliant scanning application on a Macintosh computer running OS 10.4.
Description of Problem:
When launching a Twain-compliant scanning application after deleting your Epson Scan driver
with an Epson Scan uninstaller not compatible with your scanner model, the application will
force quit during start-up. For example, using a Perfection 4490 driver uninstaller to delete a
Perfection 3490 driver will cause your scanning application to suddenly close during start-up.
This issue affects the following TWAIN-compliant applications:
EPSON Creativity Suite
When pressing the Scan button, the Scan
Assistant force quits
Copy Utility
Force quits during start-up
Photo Impression
Force quits during start-up
Photoshop Elements
Force quits during start-up
Photoshop
Force quits during start-up
Photoshop CS2
Force quits during start-up
This issue can also occur under the following conditions:
1) Dragging the Epson Scan folder (located in the Applications folder) to the Trash can
2) Upgrading your scanner and using the Epson Scan driver from the new scanner to
delete the driver from the older scanner, and then installing the new driver
Operating Systems Effected:
Mac OS 10.4 to 10.4.9
Affected Epson Scan Driver Versions:
2.70A or later