Epson Perfection 2480 Photo Start Here Card - Page 8
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Questions? Here's where to look for answers: On-Screen Reference Guide Double-click the Perf 2480_2580 Reference Guide icon on your desktop. (If you didn't install the guide, insert the scanner software CD-ROM in the CD-ROM or DVD drive. Click the Custom button, select Scanner Reference Guide, then click Install.) On-Screen Help for Epson Smart Panel and Epson Scan Click the Help or ? button that appears on the screen when you're using these programs. Epson Technical Support Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services described below: • World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com. • Automated Telephone Services To use Automated Telephone Services, you must have a touch tone telephone and call (800) 922-8911. Use your Epson SoundAdviceSM Express Code to quickly select your scanner in SoundAdvice. Perfection 2480 Photo: Use code 70555 Perfection 2580 Photo: Use code 70560 • To Speak to a Customer Service Representative Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday to Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: • Product name (Perfection 2480 Photo or Perfection 2580 Photo) • Product serial number (located on the bottom of the scanner) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Software Technical Support Software Telephone* Internet and E-mail Epson Scan U.S.: (562) 276-4382 support.epson.com Canada: (905) 709-3839 6 AM to 6 PM, Pacific Time, Monday to Friday Epson Smart Panel Presto! BizCard® (510) 445-8616 Fax: (510) 445-8601 www.newsoftinc.com [email protected] ABBYY® FineReader® (510) 226-6719 Sprint Fax: (510) 226-6069 www.abbyyusa.com [email protected] ArcSoft PhotoImpression (510) 440-9901 www.arcsoft.com 8:30 AM to 5:30 PM, Pacific [email protected] Time, Monday to Friday * Toll or long distance charges may apply. Epson is a registered trademark and Epson Smart Panel is a trademark of Seiko Epson Corporation. Perfection is a registered trademark and SoundAdvice is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2004 by Epson America, Inc. 5/04 CPD-17962 Printed in XXXXXX XX.XX-XX