Epson Perfection 600 Product Information Guide - Page 4

EPSON Perfection 600 If your system doesn't recognize the scanner or the SCSI board (PC only)... Check the plug-and-play option. If you're running Windows 95, plug-and-play should be active. If you're running Windows NT, plug-and-play should be disabled. (You can disable ISA plug-and-play from the Advanced Configuration Options menu in SCSISelect.) If you're running Windows 3.1, run SCSISelect to disable plug-and-play. Did you install another SCSI device, such as a ZIP drive, after you installed your SCSI board? (Windows 95 only) If so, your device installation may have overwritten the SCSI driver (sparrow.mpd) with an older version of the driver. Copy sparrow.mpd from the Sparrow directory on your EPSON CD-ROM to the \windows\system\iosubsys subdirectory on your hard drive. Run the Add New Hardware wizard. (Windows 95 and NT only) Follow the instructions on the screen. (It's best to accept the default settings.) When you're done, restart your computer. Run SCSISelect. Your scanner comes with the 1505 SCSISelect diskette, which contains SCSISelect, a special SCSI troubleshooting and configuration utility for Windows 3.1, Windows 95, and Windows NT. Insert this diskette in your diskette drive and restart your computer, then follow the instructions on your screen. If SCSISelect hangs or you get an error message, you have a hardware problem. Make sure your SCSI board is installed correctly. If the SCSI card is found, but not the scanner, you need to install a SCSI terminator. Also, check the SCSI cable connection and make sure the scanner is turned on. After checking your hardware, run SCSISelect again. If you continue to have problems, your SCSI board may be defective. If the scanner doesn't scan your image. Check your image source setting. Make sure you selected the Perfection 600 as your source. Run the scanner test (PC only). Run the scanner test to make sure the scanner is communicating with your computer. If the test fails, check the items above. (The scanner test is not available for the Macintosh.) Check the cable connecting the scanner to the computer. Make sure the scanner is correctly connected to the computer. Also, make sure the scanner's ready light is on. Check the terminator and SCSI ID. Make sure you've attached the terminator and set the correct SCSI ID. If the scanner software doesn't work properly... Check your system requirements. Check that the system requirements, such as the operating system version, are correct for your software. Check your computer's memory. See if the computer has enough memory for your software. If you're running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory. (See your software and computer manuals.) Check your software installation. Make sure that your software is correctly installed or set up. If all else fails, uninstall your software, then reinstall it. If the file size is too big... Adjust your scan settings. Try setting a lower resolution, or scan only part of the image. If your scanned image is blurred or distorted... Check the position and condition of your document. Make sure the document is placed flat against the scanner's document table (the glass area). If only part of the image is blurred, part of your document may be wrinkled or warped. If your scanned image is faint or has gaps... Check the brightness. Decrease the scanner driver's brightness setting. Check the condition of your original. If the document is damaged, dirty, or wrinkled, these imperfections will show up in your scan. If your image scans at an angle... Check the position of your source document. It may be placed at an angle on the document table. Align it so the horizontal and vertical edges are carefully aligned with the scales on the top and side of the document table. 4 - EPSON Perfection 600 9/97