Epson PowerLite 400W User's Guide - Page 91

Solving Network Problems, Where To Get Help - troubleshooting

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Solving Network Problems You don't see your projector in the EMP Monitor window. ■ Make sure that you've connected the projector to the network and configured it correctly; see page 95. Also, make sure you've registered the projector with EMP Monitor; see page 99. ■ Make sure that Standby Mode in the projector's Extended menu is set to Network On; see page 62. ■ If the computer you are using is running Windows XP or 2000, or Windows Vista,® you must be logged in as the Administrator. ■ Try restarting your computer. You don't receive an e-mail over the network when a projector problem occurs. ■ Make sure that Standby Mode in the projector's Extended menu is set to Network On; see page 62. ■ Make sure that you've connected the projector to the network and configured it correctly; see page 95. ■ Make sure you set up projector e-mail alerts correctly in the Network menu (see page 97) or in EMP Monitor (see page 102). Where To Get Help Epson provides these technical support services: Internet Support Visit Epson's support website for solutions to common problems with the PowerLite 400W. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Visit Presenters Online to access tips, templates, and training for developing successful presentations. Solving Problems 91

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Solving Problems
91
Solving Network Problems
You don’t see your projector in the EMP Monitor window.
■
Make sure that you’ve connected the projector to the network and
configured it correctly; see page 95. Also, make sure you’ve
registered the projector with EMP Monitor; see page 99.
■
Make sure that Standby Mode in the projector’s Extended menu
is set to
Network On
; see page 62.
■
If the computer you are using is running Windows XP or 2000,
or Windows Vista,
®
you must be logged in as the Administrator.
■
Try restarting your computer.
You don’t receive an e-mail over the network when a
projector problem occurs.
■
Make sure that Standby Mode in the projector’s Extended menu
is set to
Network On
; see page 62.
■
Make sure that you’ve connected the projector to the network and
configured it correctly; see page 95.
■
Make sure you set up projector e-mail alerts correctly in the
Network menu (see page 97) or in EMP Monitor (see page 102).
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s
support website
for solutions to common problems with
the PowerLite 400W. You can download utilities and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your
questions.
Visit
Presenters Online
to access tips, templates, and training for
developing successful presentations.