Epson PowerLite 585W User Manual - Page 161

Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you lose the remote control, you can order another one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Projector Feature Settings - Settings Menu Optional Equipment and Replacement Parts Remote Control Operation Solutions to Password Problems If you cannot enter or remember a password, try the following solutions: • You may have turned on password protection without first setting a password. Try entering 0000 using the remote control. • If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Provide the request code and proof of ownership for assistance in unlocking the projector. • If you lose the remote control you cannot enter a password. Order a new one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems 161