Epson PowerLite 76c Start Here Card - Page 6

Where to get help - lcd projector

Page 6 highlights

Where to get help Telephone Support Services To use the Epson PrivateLine® Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday-Friday Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday-Friday Toll or long distance charges may apply. Electronic Support Services Epson provides technical assistance through electronic support services 24 hours a day at http://support.epson.com. For tips, templates, and training for developing successful presentations go to http://www.presentersonline.com. Accessories You can purchase video cables, screens, carrying cases, or other accessories from an Epson authorized reseller. Please call 800-GO-EPSON (800-463-7766) for product information and to find the nearest authorized reseller. To purchase online, visit the Epson StoreSM at www.epsonstore.com (U.S. sales only). In Canada, call (800) 463-7766 for dealer referral. Troubleshooting If you see a blank screen If you see a blank screen or the No signal message after turning on your notebook, check the following: Make sure the power light on the projector is green and not flashing and the lens cover is off. Try turning off the notebook and restarting it. If you've connected more than one computer and/or video source, you may need to press the Source Search button on top of the projector to select your video source. (Allow a few seconds for the projector to sync up after pressing it.) If you're using Windows®, hold down the Fn key and press the function key that lets you display on an external monitor. It may have an icon such as , or it may be labeled CRT/LCD. Allow a few seconds for the projector to sync up after pressing it. If the projector and the notebook don't display the same image If you're using a Windows notebook: On most systems, the or CRT/LCD key lets you toggle between the LCD screen and the projector, or display on both at the same time. You might need to use the Display utility in the Control Panel to enable both the LCD screen and external monitor port. Check your notebook's manual or online help for details. If you have dual monitor support, you may need to uncheck the option to extend your Windows desktop in the Display Properties. If you're using a Macintosh® PowerBook® with OS X: 1. From the Apple® menu, select System Preferences, then click Display or Displays. 2. Select VGA Display or Color LCD, click Arrangement or Arrange, and click Mirror Displays. Epson is a registered trademark and Instant Off is a trademark of Seiko Epson Corporation. PowerLite and PrivateLine are registered trademarks and Epson Store is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2005 Epson America, Inc. 8/05 Printed in XXXXX CPD-20538

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Where to get help
Telephone Support Services
To use the Epson PrivateLine
®
Support service, call (800) 637-7661 and
enter the PIN on the included Epson PrivateLine Support card. This
service is available 6
AM
to 6
PM
, Pacific Time, Monday through Friday,
for the duration of your warranty period. You may also speak with a
projector support specialist by dialing one of these numbers:
U.S.:
(562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday-Friday
Canada:
(905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday-Friday
Toll or long distance charges may apply.
Electronic Support Services
Epson provides technical assistance through electronic support
services 24 hours a day at http://support.epson.com. For tips,
templates, and training for developing successful presentations
Accessories
You can purchase video cables, screens, carrying cases, or other
accessories from an Epson authorized reseller. Please call 800-GO-EPSON
(800-463-7766) for product information and to find the nearest authorized
reseller. To purchase online, visit the Epson Store
SM
at www.epsonstore.com
(U.S. sales only). In Canada, call (800) 463-7766 for dealer referral.
Troubleshooting
If you see a blank screen
If you see a blank screen or the No signal message after turning on your
notebook, check the following:
±
Make sure the
power light on the projector is green and not
flashing and the lens cover is off.
±
Try turning off the notebook and restarting it.
±
If you’ve connected more than one computer and/or video source,
you may need to press the
Source Search
button on top of the
projector to select your video source. (Allow a few seconds for the
projector to sync up after pressing it.)
±
If you’re using Windows,
®
hold down the
Fn
key and press the
function key that lets you display on an external monitor. It may
have an icon such as
, or it may be labeled CRT/LCD.
Allow a few seconds for the projector to sync up after pressing it.
If the projector and the notebook don’t display
the same image
If you’re using a Windows notebook:
±
On most systems, the
or CRT/LCD key lets you toggle
between the LCD screen and the projector, or display on both at
the same time.
±
You might need to use the Display utility in the Control Panel to
enable both the LCD screen and external monitor port. Check your
notebook’s manual or online help for details.
±
If you have dual monitor support, you may need to uncheck the
option to extend your Windows desktop in the Display Properties.
If you’re using a Macintosh
®
PowerBook
®
with OS X:
1.
From the Apple
®
menu, select
System Preferences
, then click
Display
or
Displays
.
2.
Select
VGA Display
or
Color LCD
, click
Arrangement
or
Arrange
,
and click
Mirror Displays
.
Epson is a registered trademark and Instant Off is a trademark of Seiko Epson Corporation. PowerLite and
PrivateLine are registered trademarks and Epson Store is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
© 2005 Epson America, Inc. 8/05
Printed in XXXXX
CPD-20538